At HopeHealth, our Medical Assistants are an essential part of the patient care experience. They help create a welcoming environment, support providers with quality clinical care, and ensure patients feel valued and cared for every step of the way. From assisting with procedures to building trusted relationships with patients, our Medical Assistants make a lasting impact each day.
We’re looking for compassionate, dependable Medical Assistants who are passionate about helping others and thrive in a team-oriented environment. At HopeHealth, you’ll have the opportunity to grow your career while working alongside dedicated healthcare professionals who share a commitment to excellence, compassion, and community care.
Overview of the Position:
The Medical Assistant is an essential member of the patient center medical home team. The Medical Assistant is responsible for coordination of care between the patient and medical provider, while helping support the clinical team with effective and efficient delivery of health care services.
Education and Experience:
- Minimum of a High School Diploma or GED equivalent from an accredited school
- National CMA (Certified Medical Assistant) or RMA (Registered Medical Assistant) certification required
- BLS certification required
Required Skills / Abilities:
- Maintain current general medical knowledge.
- Ability to communicate effectively with patients, co-workers, and guest.
- Ability to take initiative and handle various task simultaneously
- Knowledge of policies, procedures, regulations, and protocols
- Knowledge of data bases (ex: EMR systems)
- Bilingual in English/Spanish preferred
- Familiar with medication names and usage
- Medical terminology
- At least two years of experience in a physician’s office
- Excellent interpersonal skills
- Detailed oriented
- Ability to multitask
- Compassion for patients
Supervisory Responsibilities:
- This position has no direct reports
Essential Job Functions:
- Assist the medical provider in the evaluation and treatment of clients to include patient intake, taking and recording of vital signs, diagnostic procedures, and lab work.
- Assist with medication refills when needed
- Facilitates efficient patient flow and room turnover
- Keeps work area neat, tidy, and well supplied.
- Stocks exam room with supplies daily
- Performs data entry task for reporting purposes
- Responds to phone calls in timely manner
- Performs practice specific duties in accordance with recommended guidelines
- Participation in training opportunities to enhance knowledge such as conferences, and continuing education/in-service events
- Utilizes data systems to assist with chart prep prior to patients appointment
- Develops and maintains working knowledge of all equipment needed to perform duties
- Ability to understand and administer vaccines and immunizations to pediatric and/or adult patients.
- Effective communication with other healthcare entities, departments, and guest
- Manage and maintain medical records
- Schedule appointments
- Provide appropriate education to patient and/or patient’s family
- Ability to help in other offices when needed(may include travel)
- Helps maintain medical supply inventory
- Assist in training new medical assistants to the organization in the standard working procedures of HopeHealth
- Other duties as assigned
Physical Requirements: Must have direct client contact. Must possess the ability to communicate in the dominant language of the geographic region. Must be able to lift 50 pounds independently. Vision and hearing corrected to within normal limits is required. Must have manual dexterity to key in data; utilize computer, grab, grip, hold, tear, cut, sort, and reach.
