Top 992 Remote customer Jobs in Munroe Falls, Oh

Customer Experience Specialist, B2B
Audio-Technica U.S., Inc. —Stow, OH
- Full-time
- Hybrid work
- Background check
- Writing skills
- Microsoft Office
- Health savings account
- Health insurance
Quick Apply
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Millennium Capital and Recovery Corporation —Akron, OH
- $20 an hour
- Full-time
- Hybrid work
- Customer service
- Research
- High school diploma or GED
- Paid holidays
- Disability insurance
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Customer Care Scheduler Operations - REMOTE
Signet Jewelers —Akron, OH
- $45,000 - $60,000 a year
- Full-time
- Remote
- Mid-level
- Training & development
Remote Full-Time Permanent Customer Experience Specialist
Signet Jewelers —Akron, OH
- From $16.50 an hour
- Overtime
- Remote
- Microsoft Word
- Microsoft Excel
- Writing skills
- Paid training
- Health insurance
Entry Level Payroll Clerk
VANTAGE Aging —Akron, OH
- $17 - $19 an hour
- Part-time
- Hybrid work
- High school diploma or GED
- Communication skills
- Entry level
Quick Apply
6d
Office Administrator/Dispatcher
A Rooter Man —Streetsboro, OH
- From $600 a week
- Part-time
- Hybrid work
- Administrative experience
- US work authorization
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
2d
Remote Support Professional
The Blick Center —Akron, OH
- Weekends as needed
- Experience working with individuals with developmental disabilities
- Microsoft Outlook
- Writing skills
Quick Apply
9d
Full Time Call Center Representative - work hybrid
TRANZACT —Kent, OH
- $18 - $20 an hour
- Full-time
- Hybrid work
- Spanish
- In-person
- Entry level
- Paid training
- Paid holidays
Quick Apply
8d
Launch Specialist I
FreedomCare —Akron, OH
- $23 - $25 an hour
- Remote
- HIPAA
- Travel
- Home Health
- Health insurance
- Retirement plan
Quick Apply
Pricing Specialist - Data Entry
Acme Fresh Market —Akron, OH
- $17 an hour
- Full-time
- Background check
- Office
- In-person
- Health savings account
- Health insurance
Quick Apply
4d
Remote Full-Time Permanent Virtual Jewelry Expert
Signet Jewelers —Akron, OH
- $17 an hour
- Overtime
- Microsoft Excel
- Analysis skills
- Math
- Paid training
- Paid holidays
Client Services Representative
Arhaus LLC —Boston Heights, OH
- Overtime
- Hybrid work
- High school diploma or GED
- Communication skills
- Entry level
Quick Apply
Pharmacy Prior Authorization Specialist
Pharmacy Solutions Group of OH —Broadview Heights, OH
- Full-time
- Customer service
- HIPAA
- No experience needed
- Health insurance
- Dental insurance
Quick Apply
Sr. Customer Success Representative
Concora Credit Inc. —Akron, OH
- 8 hour shift
- 11+ years
- Mid-level
- Windows
- AD&D insurance
- Paid holidays
Quick Apply
Client Account Representative - Hudson
Veteran Staffing Network —Hudson, OH
- From $21 an hour
- Temporary
- Hybrid work
- Background check
- Military
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
10d
Member Engagement Specialist (EST)
Tuesday Health —Akron, OH
- Remote
- Spanish
- Mid-level
- 3 years
- Paid holidays
- Health insurance
Quick Apply
2d
Customer Account Manager - Foodservice at Retail (West Coast) - REMOTE
Nestlé USA —Solon, OH
- $120,000 - $160,000 a year
- Up to 50% travel
- 8 years
- Analysis skills
- Health insurance
- 401(k) matching
10d
Corporate Chef - National Accounts (REMOTE)
Nestlé USA —Solon, OH
- $115,000 - $135,000 a year
- Remote
- Residential
- Business development
- Bachelor's degree
- Health insurance
- 401(k) matching
5d
Quality Expert (Remote)
Nestlé USA —Solon, OH
- $124,000 - $155,000 a year
- PRN
- Remote
- 7 years
- Word processing
- Mid-level
- Health insurance
- 401(k) matching
Data Analyst - No Remote
METRO Regional Transit Authority —Akron, OH
- $24.04 - $25.96 an hour
- Full-time
- Mid-level
- 3 years
- SQL
12d

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remote customer jobs near munroe falls, oh

Customer Experience Specialist, B2B

Audio-Technica U.S., Inc. -
Stow, OH

Quick Apply

Job Details

Full-time

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Parental leave
Vision insurance
401(k) matching
Employee discount
Professional development assistance
Life insurance
Retirement plan

Qualifications

EDI
SAP
Microsoft Office
Administrative experience
High school diploma or GED
Order entry
Time management

Full Job Description

General Function:

The Customer Experience team works with our customers to ensure timely and accurate order entry and processing. Maintains solid customer relationships by handling their questions and concerns with speed and professionalism, thus, enhancing the overall effectiveness of Audio-Technica.

Essential Duties and Responsibilities:

Responsible for order entry for four sales divisions – Ecommerce, Brick and Mortar, System Solutions and Broadcast.
Receive orders via email, phone or EDI. Verify order accuracy and enter the order in a timely and accurate manner.
Provide inventory status and order updates to our Reps, Dealers and End Users.
Handles telephone calls with courtesy, including order status, price verification and product availability inquiries for Reps, Dealers and End Users.
Effectively communicate with other internal departments.
Actively update and maintain customer portals and websites.
Responsible for EDI management.
Actively utilize HubSpot CRM to manage all tickets and email communications.
Process phone and e-mail requests for return authorizations and provide call tags if necessary.
Provide invoices to Reps, Dealers and End Users as needed.
Responsible for credit memo submission and processing.
Process inquires related to stock availability, tracking orders, status of orders, dealer location, and general audio application needs.
Maintain a positive, empathetic, and professional attitude toward customers at all times.
Maintains data of customer interactions, transactions, comments, and complaints.
Additional responsibilities as assigned.

Skills and Knowledge:

Strong intellectual acumen to make informed and sound decisions.
Proficient in Microsoft Suite.
Excellent oral and written communication skills.
Professional phone etiquette
Strong analytical and time management skills.
Ability to work independently, effectively prioritize and multitask.
Ability to work in a results-oriented work environment.
Experience in administration and high-volume office work.
The ability to multitask and quickly switch your focus.
An understanding of sales principles and customer service practices.

Education and Experience:

A High School Diploma or equivalent.
SAP and EDI experience.
Microsoft Dynamics F&O ERP experience a plus.
Experience with customer portals such as (BestBuy, Walmart, etc.).

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Professional development assistance
Retirement plan
Vision insurance

Work Location: Hybrid remote in Stow, OH 44224

Quick Apply

Refine Your Search

remote customer jobs in munroe falls, oh

Customer Experience Specialist, B2B

Skip Tracer

Customer Care Scheduler Operations - REMOTE

Remote Full-Time Permanent Customer Experience Specialist

Entry Level Payroll Clerk

Office Administrator/Dispatcher

Remote Support Professional

Full Time Call Center Representative - work hybrid

Launch Specialist I

Pricing Specialist - Data Entry

Remote Full-Time Permanent Virtual Jewelry Expert

Client Services Representative

Pharmacy Prior Authorization Specialist

Sr. Customer Success Representative

Client Account Representative - Hudson

Member Engagement Specialist (EST)

Customer Account Manager - Foodservice at Retail (West Coast) - REMOTE

Corporate Chef - National Accounts (REMOTE)

Quality Expert (Remote)

Data Analyst - No Remote

I want to receive the latest job alert for remote customer in munroe falls, oh

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