Top 2 Call taker Jobs in Murfreesboro, Tn

Dispatcher - Patient Care Coordinator
TEAM MOBILE HEALTH CARE —Murfreesboro, TN
- Mid-level
- High school diploma or GED
- Continuous improvement
7d
Emergency Communications Specialist II
City of Murfreesboro, TN —Murfreesboro, TN
- $16 an hour
- Full-time
- 18 years or older
- CPR Certification
- English

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Switchboard Operator (8am-4:30pm)
Bobby Dodd Institute Inc —Murfreesboro, TN
Screen & route incoming calls using electronic attendant console. Process all incoming/outgoing calls. Answer emergency calls & alarms and follow SOP regarding…
3d
Switchboard Operator (Weekend 6am-2:30pm)
Bobby Dodd Institute Inc —Murfreesboro, TN
Screen & route incoming calls using electronic attendant console. Process all incoming/outgoing calls. Answer emergency calls & alarms and follow SOP regarding…
3d

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National Accounts Service Coordinator
KANAWHA SCALES & SYSTEMS LLC —Columbus, OH
There will be prolong periods of sitting and working at a computer and answering incoming calls. Field all service-related phone calls/emails and efficiently…
$22 - $24 an hour
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Dispatcher - Patient Care Coordinator

TEAM MOBILE HEALTH CARE
Murfreesboro, TN

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Job Details

7 days ago

Qualifications

Coordinating with emergency response agencies
Phone communication
Team leadership
Operations coordination
Emergency call-taking protocols
Emergency medical dispatch
Improving operational efficiency
Phone call screening
Radio communication systems
High school diploma or GED
Continuous improvement
Computer skills
Telephone systems
Multi-line phone systems
Dispatch record maintenance
Phone triage
Computer-aided dispatch (CAD) software
Emergency real-time monitoring tools

Full Job Description

Description:

Under supervision, this position performs a variety of skills and functions in support of the Team Operations Center. It receives and dispatches emergency and non-emergency calls, participates in the work of a dispatcher/call taker, and performs other duties as assigned.

Requirements:

Displays leadership, sets an example of professionalism and conduct and sets the standard for the employees to follow.
Operate EMS Computer-Aided Dispatching equipment to quickly and accurately receive and transmit information on medical ambulance calls to TMHC Team Mobile Health Care and contracted clients.
Evaluate incoming calls to determine the appropriate emergency medical service (EMS) assistance required, dispatching units, and transmitting information and messages upon request and/or according to established procedures.
Demonstrate extensive communication skills and exercise considerable judgment under pressure. Works under the general direction of the Chief Executive Officer.

Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality, seamless customer service.

Operates an EMS Computer-Aided Dispatching console consisting of a multi-button telephone system, base radio, and computer terminal.
Answers incoming calls obtains necessary information from callers
Assesses incoming calls to determine the nature and urgency and dispatches the appropriate personnel.
Maintains the status and location of all EMS personnel and vehicles.
Transmits messages and information to equipment and units responding to calls.
Contacts outside agencies as directed by the Manager on Duty.
Answers routine questions or refers calls to appropriate departments and administration.
Consult with leadership on non-routine matters.
High School Diploma or Equivalent.
Tennessee Advanced EMT License preferred.
Superior Customer Service and Critical Thinking Skills
Strong multi-tasking and time management abilities.
one year of dispatching preferred.

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call taker jobs in murfreesboro, tn

Dispatcher - Patient Care Coordinator

Emergency Communications Specialist II

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