Salary:
Other Forms of Compensation:
Reports to: Sr. Director of Food & Nutrition
TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.
The Associate Director of Food & Nutrition Services supports the overall operation of foodservice programs within an acute care hospital. This leadership role oversees multiple service areas, including Patient Dining Services, Retail Dining Operations (cafeteria, physician lounges, coffee shop), and Catering Services. The Associate Director partners with department leadership to ensure exceptional patient and customer experiences, operational excellence, regulatory compliance, financial performance, and team development.
Key Responsibilities:
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Assist in the leadership and daily management of patient dining, retail, and catering operations
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Ensure high standards of food quality, service excellence, sanitation, safety, and regulatory compliance
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Support financial performance through effective labor, food cost, inventory, and budget management
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Lead quality improvement initiatives to enhance patient, guest, and client satisfaction
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Develop, coach, and mentor managers and frontline associates
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Foster strong relationships with hospital leadership and interdisciplinary teams
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Monitor operational and financial metrics to drive continuous improvement
Preferred Qualifications:
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3 to 5 years of progressive foodservice management experience, including healthcare/hospital operations
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Bachelor's degree in Food Service Management, Hospitality, Nutrition, or a related field
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Registered Dietitian (RD/RDN), Certified Dietary Manager (CDM), or related certification preferred
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Experience overseeing multiple service lines, including patient services, retail dining, and catering
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Strong knowledge of food safety, sanitation, infection prevention, and regulatory requirements
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Proven leadership, financial management, and team development skills
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Experience with budgeting, purchasing, inventory control, and food cost management
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Excellent communication, organizational, and relationship-building skills
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ServSafe® certification required or obtainable within established timeframe.
Apply to TouchPoint today!
TouchPoint is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Associates at Touchpoint are offered many fantastic benefits.
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Medical
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Dental
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Vision
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Life Insurance/ AD
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Disability Insurance
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Retirement Plan
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Paid Time Off
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Paid Parental Leave
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Holiday Time Off (varies by site/state)
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Personal Leave
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Associate Shopping Program
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Health and Wellness Programs
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Discount Marketplace
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Identity Theft Protection
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Pet Insurance
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Commuter Benefits
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Employee Assistance Program
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Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Touchpoint.pdf
Applications are accepted on an ongoing basis.
Touchpoint maintains a drugfree workplace.
Req ID: 1548028
TouchPoint
PASCHA A BELNAVIS
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