Top 35 Pc technician Jobs in Murfreesboro Tn

Desktop Support Technician
Ovation Workplace Services Inc —Murfreesboro, TN
- $35,000 - $49,000 a year
- Weekends as needed
- Computer Science
- Office
- Master's degree
Quick Apply
13d
Geek Squad Agent (Retail Store)
Best Buy —Murfreesboro, TN
- $15.00 - $20.57 an hour
- Part-time
- Entry level
- Under 1 year
- Paid time off
- Employee discount
5d
IT Support Technician - Smyrna TN
Skillforce IT —Smyrna, TN
- $32.00 - $35.55 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
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Support Technician l
NHC Home Office —Murfreesboro, TN
- Full-time
- Office
- Experience equivalent to degree accepted
- Associate's degree
- Paid holidays
- Disability insurance
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Support Technician III
NHC Corporate Office —Murfreesboro, TN
- Remote
- Management
- Windows
- Microsoft Office
- Paid holidays
- Disability insurance
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Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Murfreesboro, TN
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
IT Support Specialist
Contour —Smyrna, TN
- Weekends as needed
- Background check
- 18 years or older
- Clean driving record
- Disability insurance
- Dental insurance
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Technical Support Specialist
Ingram Content Group —La Vergne, TN
- $24.87 - $30.91 an hour
- Full-time
- Research
- High school diploma or GED
- Continuous improvement
- Wellness program
- Health savings account
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IT Tech
Quanta Manufacturing Nashville —Antioch, TN
- Full-time
- Microsoft Excel
- Ability to walk for extended periods
- Mid-level
Quick Apply
System Support Analyst I - Smyrna, TN
Hunter Fan —Smyrna, TN
- Computer science
- Computer Science
- Customer service
Quick Apply
11d
Internal Support Agent, Help Desk, VPC (Part Time)
Tractor Supply Company —Brentwood, TN
- Part-time
- High school diploma or GED
- 1 year
- Communication skills
8d
Tier 1 Technical Support Specialist - Hybrid schedule
CPI Card Group —Nashville, TN
- Hybrid work
- Microsoft Outlook
- Computer literacy
- Pass drug screening
- Health savings account
- Paid holidays
Technical Support Representative
United Communications —Chapel Hill, TN
- Full-time
- Computer Science
- Mid-level
- Driver's License
- 401(k) matching
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12d
ITS Support Engineer I
Amazon.com Services LLC —Nashville, TN
- $23 - $40 an hour
- Full-time
- Computer Science
- Mid-level
- Windows
- AD&D insurance
- Health insurance
Client Support Analyst
CereCore —Nashville, TN
- $21.09 an hour
- Full-time
- Hybrid work
- Mid-level
- Analysis skills
- Project management
Quick Apply
14h
Technical Communicator
Thompson Machinery - Caterpillar —La Vergne, TN
- Microsoft Excel
- Microsoft Outlook
- Data analysis skills
- Profit sharing
- Paid holidays
Quick Apply
Service Technician I
AO Smith —Lebanon, TN
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Mid-level
- Disability insurance
- Health insurance
Support Engineer, Security Integrations Group (SIG)
Amazon.com Services LLC —Nashville, TN
- $71,000 - $124,200 a year
- Weekends as needed
- Mid-level
- Children
- 2 years
- AD&D insurance
- Health insurance
System Analyst SOC-NOC I
Core Civic —Brentwood, TN
- Weekends as needed
- Computer Science
- Office
- Associate's degree
7h
NOC Technician II
Educational Media Foundation - K-LOVE & Air1 —Franklin, TN
- Full-time
- Mid-level
- AWS
- Mentoring
- Paid holidays
- Disability insurance

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Desktop Support Technician

Ovation Workplace Services Inc -
Murfreesboro, TN

Quick Apply

Job Details

Full-time
$35,000 - $49,000 a year
13 days ago

Qualifications

Endpoint Security
Smartphone (troubleshooting support)
IT user and group management
GPO
Laptop (troubleshooting support)
Incident management software
iOS
Encryption
Android
Internal employee customer service
Productivity software support
Computer hardware
Desktop (troubleshooting support)
Computer management
Customer support ticket management
Mobile device management
Productivity software
Desktop administration
Ticketing system technical support

Full Job Description

POSITION SUMMARY

The Desktop Support Technician delivers first- and second-level technical support across local and remote environments. Responsibilities include hardware and software troubleshooting, incident documentation in the IT ticketing system, and resolution of issues involving operating systems, enterprise applications, and peripheral equipment. This role requires proactive communication with end users and timely escalation to maintain SLAs and operational consistency across all shifts.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Primary duties are listed below. This list is illustrative, not exhaustive; additional duties may be assigned as business needs require.

Deliver first- and second-level technical support to end users for hardware, software, and application issues via phone, remote access tools, and on-site assistance.

Log, track, and maintain accurate documentation for all reported incidents and service requests within the designated IT ticketing system.

Install, configure, upgrade, and troubleshoot supported Windows operating systems (currently Windows 10 and Windows 11) and the Microsoft Office 365 suite.

Provide foundational support for macOS environments to assist users of Apple devices.

Install, configure, and support enterprise applications, including Cisco Jabber and other organization-approved software.

Install, configure, and troubleshoot printers, desktop computers, laptops, and other authorized peripheral devices.

Perform routine preventive maintenance on computers, laptops, and printers to ensure continued operational reliability.

Conduct remedial repairs on desktops, laptops, printers, and related peripheral equipment.

Utilize diagnostic tools to troubleshoot issues related to network connectivity and workstation hardware and software.

Coordinate with third-party vendors to remediate complex audio/visual (AV) issues as required.

Provide timely and professional status updates to end users and stakeholders regarding open incidents and resolutions.

Support mobile device management (MDM) for iOS and Android devices within the enterprise environment.

Demonstrate working knowledge of networks, servers, audio/visual systems, smart devices, and telecommunications in support of a broad range of IT needs.

Perform other duties as assigned by management in support of departmental and organizational objectives.

MINIMUM QUALIFICATIONS

Education

Bachelor’s or master’s degree in information technology, Computer Science, or a related field; OR an equivalent combination of education, training, and relevant work experience.

Experience

Minimum of eighteen (18) months of hands-on experience in a desktop support, help desk, or IT support capacity.

Demonstrated experience supporting Windows-based environments, including Windows 10 and/or Windows 11.

Certifications (Preferred)

CompTIA A+ certification or equivalent vendor-neutral credential.

Microsoft Certified Professional (MCP), Microsoft 365 Fundamentals, or higher-level Microsoft certification.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

Proficiency in Windows operating systems, Microsoft Active Directory, Group Policy Objects (GPOs), and Microsoft Office 365.

Experience with PC and laptop hardware installation, configuration, and troubleshooting.

Familiarity with enterprise antivirus and endpoint protection solutions.

Experience with helpdesk ticketing systems and IT service management practices.

Knowledge of mobile device management (MDM) platforms supporting iOS and Android devices.

Familiarity with enterprise encryption solutions and Windows device management via Active Directory.

Strong analytical, problem-solving, and technical troubleshooting abilities.

Ability to effectively manage multiple priorities, work independently, and consistently meet established SLAs.

Excellent verbal and written communication skills with the ability to convey technical information clearly to non-technical audiences.

Demonstrated commitment to delivering high-quality customer service to internal stakeholders.

Ability to adapt to a rapidly evolving technology environment and shifting organizational priorities.

Willingness to work outside standard business hours, including evenings and weekends, for scheduled project support or emergency response as required.

PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT

The demands below are representative of those required to perform this role's essential functions. Reasonable accommodations will be made for qualified individuals with disabilities in accordance with the ADA and applicable state law.

Regularly required to sit, stand, walk, and use hands to operate a computer keyboard and standard office equipment.

Occasionally required to lift and/or move IT equipment weighing up to 50 pounds.

May require bending, kneeling, or crouching to install or service equipment.

Work is performed primarily in a standard office or data center environment with moderate noise levels.

May be required to travel to or work at multiple organizational sites or client locations.

EQUAL EMPLOYMENT OPPORTUNITY

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy and related conditions), gender identity, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other characteristic protected under applicable federal, state, or local law, including Title VII, the ADEA, the ADA, GINA, and USERRA.

Applicants requiring a reasonable accommodation to participate in the application or interview process should contact Human Resources in advance.

DISCLAIMER

This description outlines the general nature and scope of the role and is not an exhaustive list of all duties or requirements. Management may modify responsibilities as business needs evolve.

Quick Apply

Refine Your Search

pc technician jobs in murfreesboro tn

Desktop Support Technician

Geek Squad Agent (Retail Store)

IT Support Technician - Smyrna TN

Support Technician l

Support Technician III

Seasonal, Operations Technical Specialist (Part Time)

IT Support Specialist

Technical Support Specialist

IT Tech

System Support Analyst I - Smyrna, TN

Internal Support Agent, Help Desk, VPC (Part Time)

Tier 1 Technical Support Specialist - Hybrid schedule

Technical Support Representative

ITS Support Engineer I

Client Support Analyst

Technical Communicator

Service Technician I

Support Engineer, Security Integrations Group (SIG)

System Analyst SOC-NOC I

NOC Technician II

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