Top 10 Inbound call center Jobs in Murphys Ca

Insurance Customer Service Rep (CSR)
Farmers Insurance at The Mullins Agency —Angels Camp, CA
- From $22 an hour
- Part-time
- Sales
- High school diploma or GED
- In-person
- Paid training
- Paid time off
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4d

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Inbound Sales Representative
Entyre Inc. —Columbus, OH
You will own inbound communication, assess client needs, answer questions, document interactions accurately, and coordinate with internal teams when issues need…
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Insurance Customer Service Rep (CSR)

Farmers Insurance at The Mullins Agency
Angels Camp, CA

Quick Apply

Job Details

Part-time
From $22 an hour
4 days ago

Benefits

Paid training
Paid time off
On-the-job training
Professional development assistance

Qualifications

Sales
Phone communication
Lead generation
High school diploma or GED
Client database systems
Adaptability
CRM system proficiency
Time management

Full Job Description

We’re seeking a friendly, motivated Customer Service Representative (CSR) to join our team. This role is perfect for someone who enjoys helping people, communicates clearly, and thrives in a fast‑paced environment. As the first point of contact for our customers, you’ll provide product and service information, resolve issues with accuracy and efficiency, and help maintain our high standards of customer satisfaction.

The ideal candidate is patient, empathetic, and genuinely enjoys connecting with others. You should feel confident troubleshooting, asking questions, and advocating for customers when needed. If you love problem‑solving and building relationships, you’ll fit right in.

Key Responsibilities

Manage inbound calls
Identify customer needs and provide appropriate solutions
Build trust and long‑term relationships through clear, friendly communication
Provide accurate and complete information using the proper tools and resources
Meet individual and team goals, including sales targets and call‑handling metrics
Generate sales leads when appropriate
Handle customer complaints professionally and follow through to resolution
Maintain detailed records of customer interactions and account updates
Follow all communication guidelines, policies, and procedures
Go the extra mile to ensure a positive customer experience

Required Skills & Qualifications

Previous customer service or client support experience preferred
Strong phone communication and active listening skills
Ability to adapt to different customer personalities and situations
Familiarity with CRM systems and standard office practices
Excellent verbal communication and presentation abilities
Strong multitasking, time‑management, and organizational skills
Proven ability to meet or exceed performance goals
High school diploma or equivalent (required)
Property and Casualty Insurance License (within 90 days of hire)

If you’re energetic, customer‑focused, and ready to grow with a supportive team, we’d love to hear from you.

Pay: From $22.00 per hour

Benefits:

On-the-job training
Paid time off
Professional development assistance

Work Location: In person

Quick Apply

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inbound call center jobs in murphys ca

Insurance Customer Service Rep (CSR)

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