Top 31 technical support representative Jobs in murray, ky

Inbound Customer Service Representative (WFH)
Rotech Healthcare Inc. —Murray, KY
- From $15.50 an hour
- Full-time
- Microsoft Word
- Background check
- Clean driving record
- Work from home
Quick Apply
Computer Lab Technician
Graves County School District —Mayfield, KY
- $12.30 - $17.50 an hour
- Full-time
- Laboratory
- Word processing
- Computer literacy
Application Engineer Americas
NVT Group —United States
- Up to $100,000 a year
- Full-time
- Hybrid work
- Classroom
- Bachelor of Science
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Technical Sales Manager
Acrenis Group —United States
- $90,000 - $120,000 a year
- Full-time
- 5 years
- System design
- Travel
- Health insurance
- Flexible spending account
Quick Apply
Field Applications Engineer (Robotics and Material Handling)
Banner Engineering Corp —United States
- $90,469 - $140,026 a year
- Monday to Friday
- Salesforce
- Engineering
- Mid-level
- Profit sharing
- Paid parental leave
Quick Apply
Vice President Strategic Account Manager & Business Development
XBP Global —United States
- From $150,000 a year
- Full-time
- Remote
- Anatomy knowledge
- Marketing
- HIPAA
Quick Apply
Outside Sales Representative / Channel Partner Manager Safety and Medical Sales-EAST
Golden Hour Medical, Inc. (AutoTQ) —United States
- $60,000 - $250,000 a year
- Full-time
- Background check
- Spanish
- Mid-level
- Travel reimbursement
Quick Apply
Regional Sales Manager - Central Region
SPX FLOW —United States
- $100,000 - $130,000 a year
- Full-time
- Up to 50% travel
- Engineering
- Microsoft Office
- Travel reimbursement
- Mileage reimbursement
Quick Apply
10d
Senior Channel Sales Specialist
NTT Global Data Centers Americas, Inc. —United States
- $130,000 - $167,500 a year
- Full-time
- Spanish
- English
- 3 years
- Disability insurance
- Health insurance

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Patient Service Representative
quantum-health —Dublin, OH
Resolve inquiries efficiently by handling inbound/outbound calls and addressing concerns in a timely manner. Tech Savvy: Strong administrative/technical skills;…
From $18 an hour
Inside Sales Representative
Lowder Sales —Columbus, OH
Serve as a primary contact for contractors, distributors, and wholesalers, providing solutions, product support, and responsive service.
$55,000 - $65,000 a year
Quick Apply

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Inbound Customer Service Representative (WFH)

Rotech Healthcare Inc. -
Murray, KY

Quick Apply

Job Details

Full-time
From $15.50 an hour

Benefits

Work from home

Qualifications

Computer operation
Computer literacy
High school diploma or GED
Driver's License
Typing

Full Job Description

Join a Leader in Home Healthcare

At Rotech Healthcare Inc., we’re more than a medical equipment provider—we’re a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.

With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives.

Explore more about our mission and services at Rotech.com.

Summary

We are seeking a dedicated Sleep Therapy Inbound Customer Service Representative for our Sleep Central Inbound Call Center in our Murray Operations division. This position serves the customers of the Inbound Call Center (Sleep Therapy patients) by performing tasks related to CPAP resupply. Primarily responsible for new order intake to encompass accuracy with product selection and utilization guidelines. Verifies and enters correct patient demographics, payer and physician related information. Also assists customers with basic sleep coaching, reinforcement of cleaning and routine equipment maintenance. Product expert on various mask interfaces and assisting with basic mask fit issues. First line of contact for CPAP resupply customers.

Pay starting at $15.50 plus a Monthly Bonus program opportunity with Potential Unlimited Earnings

Mon - Fri 8:30am - 5pm
Work From Home after successful completion of IN OFFICE TRAINING and are meeting expectations with management approval

Essential Job Duties and Responsibilities

(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.)

Acts as patient advocate to resolve questions or concerns
Collects patient, source information and inputs data into e-Intake
Completes thorough verification for products and services
Develops and maintains a working knowledge of current Medicare, Medicaid, insurance regulations, and FDA and JCAHO guidelines
Develops and maintains working knowledge of current products and services offered by the company
Identifies and resolves problems in a timely manner
Makes outbound calls as needed to collect patient data
Manages all aspects of initial intake via high volume inbound phone calls
Processes related patient paperwork if assigned
Processes tickets to ensure timely fulfillment of product orders
Prompt and regular attendance is required
Provides basic technical customer service assistance for CPAP equipment
Provides education to patients and location employees on CPAP supplies
Uses e-Intake proprietary system to maintain accuracy and quality control throughout initial patient contact and data input
Performs other duties as assigned

Employment is contingent on

Background check (company-wide). Results will not be used automatically to disqualify individuals. Instead, the Company will conduct an individualized assessment that considers the duties of the position, the nature and timing of the offense, and any evidence of rehabilitation, in accordance with applicable laws.
Drug screen (when applicable for the position)
Compliance with healthcare facility credentialing process (when applicable for the position)
Valid driver’s license in state of residence with a clean driving record (when applicable for the position)
Basic Computer, Basic Internet skills and a Typing test

Required Education and/or Experience

High school diploma or GED equivalent, required

Preferred Education and/or Experience

Experience with medical equipment, preferred
Experience with medical billing practices and of billing reimbursement, preferred
Experience in medical field and administrative record management, preferred
One year of related work experience, preferred
Medical terminology, preferred

Skills and Competencies

Accurately perform simple mathematical calculations
Effectively communicate in English; both oral and written
Interpret a variety of communications (verbal, non-verbal, written, listening and visual)
Maintain confidentiality, discretion and caution when handling sensitive information
Multi-task along with attention to detail
Self-motivation, organized, time-management and deductive problem solving skills
Work independently and as part of a team

Machines, Equipment and Technical Abilities

Email transmission and communication
Internet navigation and research
Microsoft applications; Outlook, Word and Excel
Office equipment; fax machine, copier, printer, phone and computer and/or tablet

Physical Demands

Lift and carry office equipment at times
Requires sitting, walking, standing, talking and listening
Requires close vision to small print on computer and/or tablet and paperwork

Quick Apply

Refine Your Search

technical support representative jobs in murray, ky

Inbound Customer Service Representative (WFH)

Computer Lab Technician

Application Engineer Americas

Technical Sales Manager

Field Applications Engineer (Robotics and Material Handling)

Vice President Strategic Account Manager & Business Development

Outside Sales Representative / Channel Partner Manager Safety and Medical Sales-EAST

Regional Sales Manager - Central Region

Senior Channel Sales Specialist

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