Top 1 Typist Jobs in Murray, Ut

Dispatcher and Customer Service Representative
SCOTT HALE PLUMBING HEATING AND AIR —Murray, UT
- $18 - $20 an hour
- Full-time
- Background check
- Customer service
- Pass drug screening
- Paid holidays
- Health insurance
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9d

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Dispatcher and Customer Service Representative
SCOTT HALE PLUMBING HEATING AND AIR —Murray, UT
Convert incoming customer calls into booked service appointments. Cover overflow of calls as needed from customer service department.
$18 - $20 an hour
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9d
Dispatcher/ Customer Service Representative
Pulse Final Mile —West Valley City, UT
Handle inbound and outbound calls throughout the scheduled shift. This fast-paced position requires a skilled professional capable of dispatching delivery teams…
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Dispatcher and Customer Service Representative

SCOTT HALE PLUMBING HEATING AND AIR -
Murray, UT

Quick Apply

Job Details

Full-time
$18 - $20 an hour
9 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Vision insurance
401(k) matching

Qualifications

Managing customer accounts
Customer relationship building
Customer service
Call center experience
Dispatching
Customer support
Telephone systems
Typing
Project scheduling

Full Job Description

Scott Hale Plumbing, Heating & Air is looking for exceptional customer service representatives to help us achieve profitable revenue. As a customer service representative, you will work as part of a dynamic and passionate team to ensure desired company growth. You will book service appointments and do whatever is necessary to promote customer satisfaction.

Pay Range: $18.00-$20.00/hr + commissions

Benefits

Health Insurance, medical, dental, and vision available 401k
Paid holidays and vacation (after initial waiting period)
Weekly and Monthly incentives

Responsibilities

Determine best course of action, using discretion and judgment to ensure all technician and client concerns are dealt with in a timely manner to enhance client satisfaction and retention.
Recognize potential disruptions to schedule and take immediate action, including getting assistance from the Service Manager and Call Center Manager, to prevent any unnecessary inconvenience to the technician or the client.
Help direct technicians to their next call as needed. Communicate with clients at the start of their time block, until final confirmation call, & bio for technician is sent.
Enter client data efficiently and accurately paying attention to detail.
Cover overflow of calls as needed from customer service department
Team player mindset- help as source of backup to other dispatchers and cover in heir absence during lunch, breaks, sick time and vacation.
Convert incoming customer calls into booked service appointments.
Deliver call scripts with an authentic cadence; be clear, compelling, and personable.
Respond to customer requests, resolving issues and promoting the brand.

Requirements

Saturday and Sunday shift on rotation
Proven track record in customer service.
IT competent; good typist and proficient with phone systems.
Highly organized with exceptional follow-through abilities.
Strong verbal and written communications.
Ability to build trust and demonstrate empathy.
Engaging personality that blends well with a fast-paced, goal-driven environment.
Competitive individual contributor who also loves to win as a team.
Highly motivated, flexible and great attitude on life.

Scott Hale Plumbing is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Parental leave
Vision insurance

Application Question(s):

Are you currently subject to a non-compete, restrictive covenant, or similar employment agreement that may limit your ability to accept this role?
Are you willing to submit to a company sponsored background check and drug screen, according to local laws and regulations?

Work Location: In person

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