Top 21 Customer service manager Jobs in Murrieta, Ca

Associate Service Manager
Tesla —Riverside, CA
- $87,352 - $145,800 a year
- Full-time
- Mid-level
- Driver's License
- Bachelor's degree
- Commuter assistance
- Health savings account
Client Service Tech Group Lead
Quest Diagnostics —San Juan Capistrano, CA
- $29.17 - $34.09 an hour
- Full-time
- Computer literacy
- Writing skills
- English
- Employee stock purchase plan
- Disability insurance
Quick Apply
Retail Customer Service Manager
RJW Logistics Group —Perris, CA
- Word processing
- Computer literacy
- Basic math
- Paid holidays
- Health insurance
8d
Customer Experience Supervisor I
JCPenney —Hemet, CA
- From $23.50 an hour
- Mid-level
- Continuous improvement
- Mentoring
- Paid holidays
- Health insurance
Quick Apply
Regional Vendor Manager
Kellermeyer Bergensons Services —Oceanside, CA
- $65,000 - $85,000 a year
- Weekends as needed
- 5 years
- Analysis skills
- Travel
Quick Apply
Branch Operations Supervisor - Commercial Lines
Insurance Office of America, Inc. —Oceanside, CA
- $95,000 - $125,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
Retail Customer Service Lead
PetSmart —Hemet, CA
- $17.86 - $30.75 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- Mid-level
- Health insurance
- Tuition reimbursement
Member Experience Manager
EōS Fitness —Murrieta, CA
- $19.90 - $21.90 an hour
- Full-time
- Background check
- Computer literacy
- Mid-level
- Paid holidays
- Dental insurance
Quick Apply

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Director, Customer Relations
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customer service manager jobs near murrieta, ca

Associate Service Manager

Tesla -
Riverside, CA

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Job Details

Full-time
$87,352 - $145,800 a year

Benefits

Commuter assistance
Health savings account
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Flextime
Adoption assistance
Employee assistance program
401(k) matching
Employee discount
Benefits from day one
Pet insurance

Qualifications

Managing technical support teams
Managing teams in a customer support role
Team leadership
Driver's License
Leading team collaboration initiatives

Full Job Description

What to Expect

Tesla’s Associate Service Managers are responsible for driving excellent results in customer service and operational efficiency in our service centers. Our Associate Service Managers must assist in the daily operations of the Service Center to ensure outstanding results quarter after quarter, month after month, and on all aspects of customers, people, operations, and financials.

What You'll Do

Exceed customer expectations, monitor service trends, and develop standards and processes to elevate the overall service experience
Lead by example, prioritize team success, and actively engage in team growth and development, providing regular feedback and mentoring
Understand and improve all aspects of service center performance, championing safety, efficiency, quality, and technical acumen in service operations
Grasp business metrics, lead daily operations to achieve specific goals in productivity, quality, cost, and revenue/margin where applicable
Embrace change, excel in high-pressure situations, exhibit strong prioritization and time management skills, and combine analytical thinking with hands-on problem-solving and a customer-service mindset
Act in the best interest of Tesla, advocate for customers and team success, and demonstrate a passion for Tesla's mission, people, and customers
Technical acumen is required – you must develop a knowledge of all Tesla products, service systems, processes, and procedures

What You'll Bring

Bachelor’s degree or equivalent experience
Prior leadership experience in a service-focused industry; automotive expertise is not required
Experience leading teams and managing a diverse group of roles and responsibilities
Strong and proven experience leading field, technical repair, or manufacturing teams in a fast-paced, technology-driven environment with strong customer facing responsibilities
Experience running complex processes using Lean or other techniques
Valid driver’s license required

Compensation and Benefits

Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

Medical plans > plan options with $0 payroll deduction
Family-building, fertility, adoption and surrogacy benefits
Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
Healthcare and Dependent Care Flexible Spending Accounts (FSA)
401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
Company paid Basic Life, AD&D
Short-term and long-term disability insurance (90 day waiting period)
Employee Assistance Program
Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
Back-up childcare and parenting support resources
Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
Weight Loss and Tobacco Cessation Programs
Tesla Babies program
Commuter benefits
Employee discounts and perks program

Expected Compensation

$87,352 - $145,800/annual salary + cash and stock awards + benefits

Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.

Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.

Apply Now

Refine Your Search

customer service manager jobs in murrieta, ca

Associate Service Manager

Client Service Tech Group Lead

Retail Customer Service Manager

Customer Experience Supervisor I

Regional Vendor Manager

Branch Operations Supervisor - Commercial Lines

Retail Customer Service Lead

Member Experience Manager

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