Essential Functions
- Knowledge of the appropriate table settings and service ware.
- Knowledge of all menu items, prices and methods of preparation. Use suggestive selling techniques to encourage the guests to choose items that are house specialties.
- Clean or sanitize work areas, utensils, or equipment.
- Clean service or seating areas.
- Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning.
- Serve food and beverage items to customers in a friendly, enthusiastic, professional, and timely manner.
- Follow 4 Keys service standards, standard operation procedures, and safety standards.
- Follow safety and security procedures.
- Work cohesively with co-workers and all departments as part of a team.
- Follow all additional duties as assigned by management.
Skills and Abilities
- Must adhere to the company’s Service culture – 4 Keys to creating guests for life.
- Must participate in all required meetings and training.
- Prepare and serve coffee and tea drinks that meet quality standards.
- Properly handle and maintain all equipment.
- Respond to orders, questions, concerns, and constructive feedback in a polite and efficient manner.
- Accurately handle cash and credit card payments, following appropriate cash-handling procedures.
- Serve customers quickly and efficiently.
- Must be able to work in a fast-paced environment and able to multitask.
- Demonstrate a thorough understanding of all the menu offerings and must be able to make recommendations.
- Observe relevant health and safety standards.
- Ensure that the opening/closing duties are complete as per protocol.
- Have a thorough knowledge of all the retail items.
- Abide by all policies and safety rules.
- Perform other duties as requested by management.
Job Qualifications/Requirements
Education: High School diploma or GED equivalence
Experience: 1 year experience in a similar role
Additional: Will be required to work flexible scheduled shifts based on business needs
Physical Requirements
The minimum physical requirements for this position include but are not limited to:
- Must be able to lift and/or carry up to 40 pounds frequently to assist guests
- Ability to stand for extended periods of time
- Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors, and guests a normal in-person and phone conversation
- Ability to bend and twist, push, and pull, stoop, and kneel
- Ascend and descend a ladder
Reasonable Accommodation Statement
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Disclaimer
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need accommodation for any part of the application process because of a medical condition or disability, please contact: [email protected].
Peregrine Hospitality is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free workplace.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
