Top 17 hotel manager Jobs in myrtle beach sc

Front Desk Manager
Marriott's OceanWatch at Grande Dunes —Myrtle Beach, SC
- $26.01 an hour
- Full-time
- No experience needed
- Mid-level
- Hotel
- Relocation assistance
5d
Assistant Guest Services Manager
Brittain Resorts & Hotels —Myrtle Beach, SC
- $48,000 - $52,000 a year
- Weekends as needed
- Word processing
- Mid-level
- Supervising experience
- Paid jury duty
- Health insurance
General Manager (voco The Shelby Myrtle Beach by IHG)
Brittain Resorts & Hotels —Myrtle Beach, SC
- $110,000 - $130,000 a year
- Weekends as needed
- Writing skills
- Organizational skills
- In-person
- Paid jury duty
- Health insurance
Assistant General Manager
Brittain Resorts & Hotels —Myrtle Beach, SC
- Weekends as needed
- Inventory management
- Word processing
- Writing skills
- Paid jury duty
- Health insurance
Dual Resort General Manager
Brittain Resorts & Hotels —Myrtle Beach, SC
- Weekends as needed
- Inventory management
- Writing skills
- Organizational skills
- Paid jury duty
- Health insurance
Front Desk Agent and Front Desk Supervisor
MARINA INN AT GRANDE DUNES —Myrtle Beach, SC
- $10 - $18 an hour
- Part-time
- Sanitation
- Driver's License
- In-person
- Paid training
- Opportunities for advancement
Quick Apply
3d
Guest Services Manager - Polynesian Ocean Front Hotel
AVISTA RENTALS LLC —Myrtle Beach, SC
- Weekends as needed
- Inventory management
- Computer literacy
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Hotel Front Desk Supervisor
Courtyard by Marriott Myrtle Beach —Myrtle Beach, SC
- From $17.50 an hour
- Weekends as needed
- Background check
- Hospitality
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
1d
Hotel Group Sales Manager
Residence Inn Myrtle Beach Oceanfront —Myrtle Beach, SC
- $60,000 - $70,000 a year
- Weekends as needed
- Microsoft Word
- Computer literacy
- English
- Dental insurance
- Vision insurance
Quick Apply
Group Sales Manager
Brittain Resorts & Hotels —Myrtle Beach, SC
- From $50,000 a year
- Full-time
- Word processing
- Mid-level
- Driver's License
- Paid jury duty
- Health insurance
Food & Beverage Manager (The Shelby)
Brittain Resorts & Hotels —Myrtle Beach, SC
- $22 - $25 an hour
- Weekends as needed
- Mid-level
- In-person
- Restaurant
- Paid jury duty
- Health insurance
Housekeeping Operations Manager
Brittain Resorts & Hotels —Myrtle Beach, SC
- Weekends as needed
- Word processing
- Hotel
- Organizational skills
- Paid jury duty
- Health insurance
Hotel Food & Beverage Manager
Residence Inn Myrtle Beach Oceanfront —Myrtle Beach, SC
- $45,000 - $50,000 a year
- Weekends as needed
- Microsoft Word
- Computer literacy
- English
Quick Apply
Housekeeping Supervisor - voco, The Shelby, Myrtle Beach SC
Hotel Equities —Myrtle Beach, SC
- $18 an hour
- Weekends as needed
- Writing skills
- Basic math
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Housekeeping Supervisor
Hampton Inn & Suites Myrtle Beach Oceanfront by Hilton —Myrtle Beach, SC
- Spanish
- Ability to walk for extended periods
- Writing skills
Quick Apply

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Front Desk Manager

Marriott's OceanWatch at Grande Dunes -
Myrtle Beach, SC

Apply Now

Job Details

Full-time
$26.01 an hour
5 days ago

Benefits

Relocation assistance

Qualifications

Negotiation

Full Job Description

Hourly Rate: $26.01

JOB SUMMARY

Relocation Assistance Available

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Maintaining Guest Services and Front Desk Goals

Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
Develops specific goals and plans to prioritize, organize, and accomplish your work.
Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.
Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed goals.

Supporting Management of Front Desk Team

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Encourages and building mutual trust, respect, and cooperation among team members.
Serving as a role model to demonstrate appropriate behaviors.
Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.

Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.
Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
Responds to and handles guest problems and complaints.
Sets a positive example for guest relations.
Empowers employees to provide excellent customer service.
Observes service behaviors of employees and provides feedback to individuals.
Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.
Ensures employees understand customer service expectations and parameters.
Interacts with guests to obtain feedback on product quality and service levels.
Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Managing Projects and Policies

Implements the customer recognition/service program, communicating and ensuring the process.
Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.
Supervises same day selling procedures to maximize room revenue and control property occupancy.
Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.
Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

Supporting Human Resource Activities

Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
Solicits employee feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns.
Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.
Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
Participates in employee progressive discipline procedures.

Additional Responsibilities

Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Analyzes information and evaluating results to choose the best solution and solve problems.
Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
Performs all duties at the Front Desk as necessary.
Runs Front Desk shifts whenever necessary.
Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Apply Now

Refine Your Search

hotel manager jobs in myrtle beach sc

Front Desk Manager

Assistant Guest Services Manager

General Manager (voco The Shelby Myrtle Beach by IHG)

Assistant General Manager

Dual Resort General Manager

Front Desk Agent and Front Desk Supervisor

Guest Services Manager - Polynesian Ocean Front Hotel

Hotel Front Desk Supervisor

Hotel Group Sales Manager

Group Sales Manager

Food & Beverage Manager (The Shelby)

Housekeeping Operations Manager

Hotel Food & Beverage Manager

Housekeeping Supervisor - voco, The Shelby, Myrtle Beach SC

Housekeeping Supervisor

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