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Patient Service Center - Lead Patient Access Associate

Dosher Memorial Hospital -
Southport, NC

Apply Now

Job Details

Full-time

Qualifications

High school diploma or GED

Full Job Description

Job Posting

Patient Service Center - Lead Patient Access Associate - Patient Service Center

Full-Time (40 hours)

Oversees the daily operations of the patient registration process, ensuring accuracy, efficiency, and excellent patient service. This role involves leading a team of registration representatives, providing training and support, and ensuring compliance with healthcare regulations and policies. The Lead also handles complex patient inquiries, resolves issues, and contributes to the overall
effectiveness of the patient access department

Must be a high school graduate or equivalent with an ability to perform in an emergency situation and possess good communication skills. Hospital experience preferred.

Functions of the Position (not an exhaustive list):

Lead, mentor, and motivate a team of registration staff
Train new employees and provide ongoing support
Quality audits to ensure accuracy and compliance
Develop and implement registration protocols and workflows, monitor metrics, and identify areas for improvement to enhance efficiency and patient satisfaction

Additional Information
Position Type : Full Time
Shift : Other

Contact Information
Megan Shrewsbury - HR Manager
Human Resources
924 N. Howe St
Southport, NC 28461
Email: [email protected]

Apply Now

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Patient Service Center - Lead Patient Access Associate

LEAD SALES ASSOCIATE-PT

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LEAD SALES ASSOCIATE-FT

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