Top 9 Membership sales Jobs in Mystic Ct

Reservations Manager
Mystic Seaport Museum —Mystic, CT
- Full-time
- Microsoft Outlook
- Bachelor of Science
- Mid-level
1d
Wellness Coordinator – Front Desk Sales & Clinic Operations
The Joint Chiropractic —Groton, CT
- $21 - $24 an hour
- Part-time
- Hospitality
- Spanish
- English
- Travel reimbursement
- Paid holidays
Quick Apply
7d
Membership Director
Ocean Community YMCA —Mystic, CT
- $60,000 - $65,000 a year
- Full-time
- Management
- Sales
- Marketing
- Paid holidays
- Health insurance
1d
Membership Director
YMCA —Mystic, CT
- $60,000 - $65,000 a year
- CPR Certification
- Management
- Marketing
9h
Licensed Aesthetician
Diamond Accelerator —Westerly, RI
- $18 - $30 an hour
- Full-time
- Mid-level
- Communication skills
- Time management
- Employee discount
Quick Apply
Pilates Instructor
Club Pilates New Haven —Old Saybrook, CT
- $30 - $70 an hour
- Part-time
- Management
- Customer service
- Mid-level
- 401(k)
- Employee discount
Quick Apply
Certified Personal Trainer
Anytime Fitness Deep River + Madison —Deep River, CT
- From $27 an hour
- Part-time
- CPR Certification
- High school diploma or GED
- First Aid Certification
- Gym membership
- Flexible schedule
Quick Apply

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Wellness Coordinator – Front Desk Sales & Clinic Operations
The Joint Chiropractic —Groton, CT
Create a welcoming patient experience and independently manage daily front-desk operations. Complete approximately 50-70 outbound lead and follow-up calls per…
$21 - $24 an hour
Quick Apply
7d

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Patient Care Sales Advisor
NESTEA MARKETING CORP —Columbus, OH
Experience in sales, client consultations, customer service, membership sales, patient coordination, front-office support, outreach, lead follow-up, or another…
$3,000 a month
Quick Apply
1d
Membership Concierge III
Life Time —Columbus, OH
Monitors, handles, and delegates incoming phone calls from members and guests. Maintains updated knowledge to appropriately educate all members and guests of…

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Reservations Manager

Mystic Seaport Museum -
Mystic, CT

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Job Details

Full-time
1 day ago

Qualifications

Performance dashboard reports
Hospitality reservation systems
Dashboard development
Customer communication
Customer relationship building
Microsoft Outlook
Sales analytics & reporting tools
Spreadsheets
Dashboard creation support
Metrics Reporting
Client relationship development
Client database systems
Records management
Sales management systems proficiency
Data analytics
Microsoft Teams
SharePoint
CRM system proficiency
POS systems
Customer data entry

Full Job Description

Description:

Position title: Reservations Manager

Job Grade: RFT position, 35hrs/week

Department: Visitor Services

Reports To: Visitor Journey Director

Coordinates with: Education, Finance, Group Sales, IT, Interpretation, Watercraft, Visitor Services, Membership, and Public Programs

SUMMARY DESCRIPTION:

Mystic Seaport Museum seeks an organized, customer-focused, and detail-oriented Reservations Manager to oversee all reservation and booking operations for museum admissions, educational programs, group tours, special events, boat cruises, and facility rentals. This role serves as a superuser of the Tessitura CRM system and requires strong analytical, reporting, and data management skills. The Reservations Manager supervises the Reservations Specialist to ensure an exceptional guest experience from initial inquiry through arrival while maximizing revenue opportunities and maintaining efficient reservation processes across the Museum’s diverse offerings. The Manager supports the Visitor Journey Director with data review, report building, and reporting out on sales metrics and analytics museum-wide. Hybrid work arrangements may be available, allowing for remote work one day per week based on seasonal workload and operational requirements.

DUTIES AND RESPONSIBILITIES:

Manage daily reservation operations for school programs, group tours, camps, boat cruises, charters, special events, and facility rentals.
Oversee the Tessitura reservation system and maintain accurate booking records and customer information.
Process reservations, modifications, cancellations, payments, and refunds in accordance with museum policies.
Collaborate with Education, Visitor Services, Group Sales, Watercraft, and Finance departments to ensure successful program execution.
Generate confirmations, invoices, and related reservation documentation.
Facilitate and track grant funding allocations for school field trips and scholarship requests for summer camp
Set up annual CampDocs for summer camper health paperwork
Supervise the Reservations Specialist, including approval of timecards, time off requests, and schedules.
Maintain and update standard operating procedures for general and Tessitura-specific procedures.
Support membership sales in conjunction with reservations when applicable.
Monitor and report departmental performance metrics and identify opportunities for improvement.
Recommend process improvements to enhance efficiency, accuracy, and guest satisfaction
Participate in Museums Operations and Tessitura Users Group Meetings
Stay up to date on best practices in Tessitura by participating in Tessitura Community Forums, Knowledgebase training, etc.
Other duties as assigned.

Requirements:

REQUIRED QUALIFICATIONS:

Strong customer service and relationship management skills.
Excellent written, verbal, and interpersonal communication skills
Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
Proficiency with Tessitura or other CRM/POS systems including constituent records, bookings, reporting, analytics, and dashboard creation.
Proficiency in Microsoft Office applications, especially Excel, Outlook, Teams, and SharePoint.
Represent the Museum and Reservations team with professional confidence onsite and at conferences
BA/BS in related field or commensurate experience (2-3-year minimum) in a busy office setting

Preferred Qualifications

Touch typing 65 wpm or above preferred
Experience in a museum, cultural institution, educational organization, or tourism destination.

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Refine Your Search

membership sales jobs in mystic ct

Reservations Manager

Wellness Coordinator – Front Desk Sales & Clinic Operations

Membership Director

Membership Director

Licensed Aesthetician

Pilates Instructor

Certified Personal Trainer

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