Top 3032 Member services representative Jobs in N White Plains Ny

Patient Experience Representative
Montefiore Nyack Hospital —Nyack, NY
- $28 an hour
- Full-time
- Hospital
- Research
- High school diploma or GED
12d
Temporary Member Services Representative - REMOTE
Quorum Federal Credit Union —Purchase, NY
- $21 an hour
- Temporary
- Remote
- Microsoft Excel
- High school diploma or GED
- US work authorization
Client Service Representative I
Quest Diagnostics —White Plains, NY
- $17.76 - $26.64 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Employee stock purchase plan
- Disability insurance
Quick Apply
Leasing Representative - 440 Hamilton Avenue, White Plains, NY
Rose Associates Inc. —White Plains, NY
- $24 - $27 an hour
- Full-time
- Marketing
- Mid-level
- Office
Quick Apply
4d
Patient Service Representative
Westchester Medical Center —Hawthorne, NY
- $19.78 - $24.87 an hour
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
Care Access Representative
Open Door Family Medical Center —Tarrytown, NY
- $20 - $24 an hour
- Spanish
- English
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Clinical Nutritionist (Registered Dietitians)
WILLIAM F RYAN COMMUNITY HEALTH CEN —New York, NY
- $40.69 - $42.75 an hour
- Full-time
- Spanish
- Microsoft Outlook
- English
Quick Apply
Patient Representative - Haverstraw
Sun River Health —Haverstraw, NY
- $20 - $23 an hour
- Full-time
- Background check
- Spanish
- English
- Disability insurance
- Health insurance
Quick Apply
HR Regional Representative - NYC
Sun River Health —New York, NY
- $71,847.15 - $89,809.93 a year
- Full-time
- Hybrid work
- Mid-level
- Bachelor's degree
- Travel
- Commuter assistance
- Health savings account
Quick Apply
Home Heath Physical Therapist PT
Pathwell Health —Stamford, CT
- $90,000 - $120,000 a year
- Part-time
- Background check
- Spanish
- CPR Certification
- Paid holidays
- Health insurance
Quick Apply
Care Manager - Lower Hudson Valley (Bilingual in Hebrew or Yiddish)
Advance Care Alliance New York —White Plains, NY
- $31.75 - $34.00 an hour
- Full-time
- Experience working with individuals with developmental disabilities
- Nursing
- RN License
- Mileage reimbursement
- Health insurance
Quick Apply
Assistant Residential Manager
Jawonio —Monsey, NY
- $20 - $25 an hour
- Full-time
- High school
- Basic math
- Research
Quick Apply
Home Furnishings Advisor
FDE LLC, d/b/a Ashley Northeast —Carle Place, NY
- $40,000 - $90,000 a year
- Weekends as needed
- Merchandising
- Mid-level
- Children
- Profit sharing
- Paid holidays
11d
Outside Cheese Sales- Metro NY Area
WORLD'S BEST CHEESES —Queens, NY
- $70,000 - $100,000 a year
- Full-time
- Sales
- Customer service
- Merchandising
- Health insurance
- Dental insurance
Quick Apply
Seafood Sales Representative
Maya Foods International —Jericho, NY
- $80,000 - $180,000 a year
- Full-time
- Hybrid work
- Background check
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
10d
Member Services Representative
HAMASPIK CHOICE INC —Spring Valley, NY
- $19 - $23 an hour
- Full-time
- Spanish
- High school diploma or GED
- In-person
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
K9 Resorts Daycare & Luxury Hotel —Syosset, NY
- From $18.50 an hour
- Weekends as needed
- Sales
- Customer service
- Computer literacy
- 401(k)
- Employee discount
Quick Apply
Special Education Teacher - ESCS Yonk
Elizabeth Seton Children’s —Yonkers, NY
- $71,514.60 - $89,245.49 a year
- Full-time
- School experience
- Classroom
- Experience working with individuals with disabilities
Special Education Assistant Teacher
Family Services of Westchester —White Plains, NY
- $17 an hour
- Full-time
- Bilingual
- Background check
- School experience
- Health insurance
- Dental insurance
Quick Apply
Middle and Upper School Health Teacher-School Year 2026-2027
Friends Academy —Locust Valley, NY
- $73,000 - $83,000 a year
- Full-time
- Background check
- School experience
- Mid-level
- Health savings account
- Health insurance
Quick Apply

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Patient Experience Representative

Montefiore Nyack Hospital -
Nyack, NY

Apply Now

Job Details

Full-time
$28 an hour
12 days ago

Qualifications

Customer communication
Research
High school diploma or GED

Full Job Description

City/State:

Nyack, New York

Department:

Patient Satisfaction

Work Shift:

Day

Work Days:

TUES-SAT

Scheduled Hours:

11 AM-7:30 PM

Scheduled Daily Hours:

8.5 HOURS

Scheduled Weekly Hours:

Hourly Rate/Range:

$28.00

For positions that have only a rate listed, the displayed rate is the hiring rate but could be subject to change based on shift differential, experience, education or other relevant factors.

Job Summary: Under the direction of the Manager of Patient Experience, the Patient Experience Representative enhances the hospital experience of patients and their families. They may act as a navigator and advocate for the patient as well as a hospital Service Recovery expert. The Patient Experience Representative is instrumental in engaging patients in self care, and assists with this by interacting with patients to access the patient portal.

B. Essential Job Qualifications

Education: HS Diploma required . Bachelor’s Degree preferred Experience: Customer Service in a hospital or medical practice setting preferred. Certifications/Training: Must attend CALM training in-house every 2 years. Other: Excellent written and communication skills. Must present professionally and demonstrate positive customer service to patients.

C. Job Specific Contacts

General Contacts: Patients, Interdisciplinary Care Team, patients, family members, Visitors, MD’s, Administrators, Department Managers, staff

Environment and Demands

Environmental Demands: Patient Care Area, Potential Exposure to infection

Essential Physical and Cognitive Demands, Manual Dexterity: Concentration and organizational skills, analysis, customer sensitivity, critical thinking skills. Some lifting, pulling and standing. Manual dexterity.

Part I: Hospital-Wide Standards

A. Organizational

Demonstrates adherence to Montefiore Nyack Hospital “We Care” standards including:

WORKING TOGETHER “ I will commit to work together in a courteous, respectful manner. I will demonstrate a positive spirit of service with all employees with whom I interact.”

I will:

Place team success above individual recognition.
Be receptive to new ideas and approaches within my workplace.
Offer assistance generously without hesitation.

EMPOWERMENT “I will be accountable, responsible, and self-directed in all aspects of my work at all times.”

I will:

See projects through to ensure completion.
Problem solve with patients, family members, and other employees.
Follow up to ensure a resolution.

COMMUNICATION “I will demonstrate positive communication in a clear, courteous and appropriate manner at all times.”

I will:

Use effective verbal and written communication to patients, families, visitors, and fellow employees using the principles of AIDET (Acknowledge, Introduce, Duration, Explanation, Thank You)
Use positive communication in my tone of voice, body language, and choice of words.

APPEARANCE “I will dress in a manner that reflects a professional and positive image of the hospital at all times”

I will:

Maintain a clean, neat, and professional appearance.
Adhere to the Hospital's dress code policy.
Promote and adhere to Nyack Hospital's guidelines regarding a safe and clean work environment for employees, patients and visitors.

RESPONSIVENESS “I will demonstrate the ability to provide timely feedback and communication to patients, visitors, and coworkers.”

I will:

Respond empathetically.
Apologize for delays and concerns.

EXCELLENCE IN SERVICE “I will strive to ‘do my best everyday’ in exceeding customer expectations.”

I will:

Anticipate and address my patients’ and customers’ needs.
Avoid negativity and exhibit a “can-do” attitude.
“Manage up” fellow employees, physicians, departments, and the organization, to increase patient confidence both internally and in the community.

B. MISSION/STRATEGIC PLAN:

Demonstrates support of the mission and strategic action plan through the initiation and ongoing implementation/evaluation of department activities/plans.

C. JOB SPECIFIC COMPETENCIES:

Demonstrates the technical/professional knowledge, skills and abilities necessary for the successful operations of the department including, where applicable, age specific competency. *

Serve as liaison and advocate between patients, family members, and the medical and administrative teams. Interact with patients/families to facilitate their engagement in the care provided during and following the hospital stay. Assist patients with logging onto the portal and portal management. Assist patients in interpreting hospital policies, procedures, services and obtaining solutions to problems and concerns. Investigates or assists with the investigations of patient complaints. Prepares reports and collects data as needed. Recommends and/or deploys actions directed at service recovery for dissatisfied patients and families as needed. Research, evaluate, and provide recommendations for implementation of non-clinical best practices utilized in the healthcare industry. Assist staff in expanding awareness of patients’ perceptions of the hospital experience and analysis of patient satisfaction data acquired via the Department of Patient Experience and the organizations patient satisfaction database. Participate on multidisciplinary committees and assist in the development of new initiatives to improve/increase overall patient, employee, and physician satisfaction. Ensure compliance with NYS DOH and Joint Commission requirements

Montefiore Nyack Hospital is an equal employment opportunity employer. Montefiore Nyack Hospital will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.

Apply Now

Refine Your Search

member services representative jobs in n white plains ny

Patient Experience Representative

Temporary Member Services Representative - REMOTE

Client Service Representative I

Leasing Representative - 440 Hamilton Avenue, White Plains, NY

Patient Service Representative

Care Access Representative

Clinical Nutritionist (Registered Dietitians)

Patient Representative - Haverstraw

HR Regional Representative - NYC

Home Heath Physical Therapist PT

Care Manager - Lower Hudson Valley (Bilingual in Hebrew or Yiddish)

Assistant Residential Manager

Home Furnishings Advisor

Outside Cheese Sales- Metro NY Area

Seafood Sales Representative

Member Services Representative

Customer Service Representative

Special Education Teacher - ESCS Yonk

Special Education Assistant Teacher

Middle and Upper School Health Teacher-School Year 2026-2027

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