Top 15 Bilingual customer service associate Jobs in Nacogdoches, Tx

CSR
La Familia Insurance —Forest, TX
- $15 - $18 an hour
- Full-time
- Background check
- 18 years or older
- Spanish
Pro Customer Service/Sales
Home Depot —Lufkin, TX
- Entry level
- Commercial

Other jobs to consider

Find your next job by exploring related positions.

Office Clerk / Client Services Coordinator
Auspicious Community Service —Center, TX
Comfortable making outbound calls to clients and families. Customer service, receptionist, medical office, behavioral health, or administrative experience is…
$13.50 - $20.00 an hour
Quick Apply
7d
East Customer Service Assistant PT (Parks)
City of Arlington —Center, TX
Under general direction provides customer service by greeting customers, answering multi-line telephone, taking messages, and responding to customer inquiries.
$18.60 - $23.25 an hour

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Bilingual Leasing & Customer Service Representative
Alpha Management Group —Columbus, OH
Respond to calls, messages, and inquiries from prospective residents. For someone who performs well and wants to grow, the skills you develop can lead to…
$17 - $19 an hour
Quick Apply
11d
Customer Sales & Service Rep I – Bilingual Preferred (English/Spanish)
SiteOne Landscape Supply —Columbus, OH
Partner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performance.

Show more jobs in cities nearby

I want to receive the latest job alert for bilingual customer service associate in nacogdoches, tx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

bilingual customer service associate jobs near nacogdoches, tx

Customer Service Representative jobs in Lufkin, TX

Veteran Service Officer jobs in Minnesota

Pharmaceutical Sales Representative jobs in San Diego, CA

Customer Service Representative jobs in Maryland

Customer Service Manager jobs in Dallas, TX

Customer Service Representative jobs in Waterbury, CT

Customer Service Representative jobs in Greensboro, NC

Customer Service Representative jobs in Bogalusa, LA

Customer Service Representative jobs in Tucson, AZ

Customer Service Representative Part Time Remote jobs in Michigan

Customer Service Representative jobs in Oxnard, CA

Customer Service Representative jobs in Honolulu, HI

Customer Service Representative jobs in Little Rock, AR

Passenger Service Agent jobs in Queens, NY

Remote Customer Service jobs in Stockbridge, GA

CSR

La Familia Insurance -
Forest, TX

Apply Now

Job Details

Full-time
$15 - $18 an hour

Qualifications

Debt collection phone call
Visitor query response
Client relationship management
Customer records maintenance
Computer operation
Spanish
Auto insurance sales
Cash amount verification
Burglar alarm systems
Customer relationship building
Customer retention
Financial transaction processing
Phone communication
Direct marketing
Community engagement canvassing
Computer literacy
Greeting customers
Security system
Insurance issue resolution
High school diploma or GED
Store opening/closing procedures
Social media platforms
Customer payment reminders
Records management
Coordinating with insurance clients
Needs-based selling
Insurance policy review
Time-based sales targets
Computer skills
Deposits

Full Job Description

The Customer Service Representative is responsible for delivering exceptional service to clients while selling auto insurance policies. This role ensures customer needs are met through effective communication, accurate policy management, and proactive problem-solving. Representatives also support office operations by handling payments, maintaining records, marketing services, and ensuring compliance with company policies. By combining customer care, sales, and operational responsibilities, this position directly contributes to customer satisfaction, retention, and the overall growth of La Familia Auto Insurance.

Duties and responsibilities

Provide excellent customer service by greeting and assisting all customers and visitors
Sell and service insurance policies based on customer needs and requests, following all company policies and guidelines
Identify opportunities to upsell or cross-sell based on customer needs
Handle customer documentation and maintain accurate policy records (IE, uploads, underwriting processes, photos).
Verify coverage for customers, confirm policy changes, and provide proof of insurance documents to customers.
Troubleshoot customer issues, resolve them quickly, and work to build and maintain strong customer relationships.
Ensure company policies are followed and sales requirements are met daily, weekly, and monthly to ensure commission opportunities are met.
Handle cash, process payments, reconcile daily cash/credit card transactions, and make timely bank deposits following the company’s cash handling policy.
Make outbound calls for payment reminders, promotions, and marketing campaigns; answer inbound customer and carrier calls professionally
Participate in marketing activities, including visiting local businesses, distributing flyers, and promoting services on social media
Maintain office cleanliness and organization, including basic cleaning such as floors, glass, disinfecting bathrooms, and trash removal
Work at various office locations within the assigned region as needed.
Open and close the office as required. Setting alarms prior to leaving the office at closing and disarming alarms when entering the office.
Obtain and maintain all required licenses and certifications
Miscellaneous

Qualifications

Must be at least 18 years old
High school diploma or equivalent
Bilingual in Spanish preferred
Strong customer service and communication skills
Ability to actively listen
Expert attention to detail
A courteous and professional demeanor
Comfortable with utilizing technology and strong computer skills.
Ability to multitask
Prior experience with in-person customer service and phone-based, ideally with a sales component
Motivated to sell and meet individual customer needs.
Ability to work well in a team environment, maintaining a professional and respectful demeanor at all times.
Must be authorized to work in the United States. La Familia follows all State and Federal laws.
Willing to submit to a background screening. Required to be Licensed by the Texas Department of Insurance.
Sales or insurance experience preferred.
Available to work Monday through Saturday, 9 - 7, and rotating Sunday 11-5
Continuous education required: on-site training, workshops, coaching 1:1s. Travelling to another location in the region may be required.

Monday 10 - 7
Tuesday 10 - 7
Wednesday 10 - 7
Thursday 10 - 7
Friday 10 - 7
Saturday 10 - 6
Sunday 11 - 5

Apply Now

Refine Your Search

bilingual customer service associate jobs in nacogdoches, tx

CSR

Pro Customer Service/Sales

Other jobs to consider

Explore jobs in cities nearby

I want to receive the latest job alert for bilingual customer service associate in nacogdoches, tx

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected