Top 209 Guest services Jobs in Nags Head, Nc

Reservations/Customer Service Agent - Employer of choice of select employees
Outer Banks Blue Realty Services —Kitty Hawk, NC
- From $18 an hour
- Full-time
- Bilingual
- Hotel
- In-person
- Free parking
- Health insurance
Quick Apply
Front Desk Associate
Beach Retreats —Nags Head, NC
- $17 - $18 an hour
- Part-time
- Hotel
- Communication skills
- Ability to lift 25 pounds
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Landscape Supervisor
Outer Banks Blue Realty Services —Kitty Hawk, NC
- $20 - $21 an hour
- Extended hours
- Clean driving record
- Pass drug screening
- Mid-level
- Paid training
- Health insurance
Quick Apply
5d
Merchandise Leader - Aerie (Part Time) Nags Head
aerie by American Eagle Outfitters —Nags Head, NC
- $14.70 - $17.30 an hour
- Part-time
- Merchandising
- In-person
- Training & development
- Paid holidays
- Paid time off
Quick Apply
1d
Maintenance Technician
Outer Banks Blue Realty Services —Kitty Hawk, NC
- $18 - $20 an hour
- Full-time
- High school
- Customer service
- English
- Health insurance
- 401(k)
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Weekend Delivery Driver $200 per day
The Vacation Property Group LLC —Manteo, NC
- $200 a day
- Weekends as needed
- Background check
- Clean driving record
- Residential
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Beach Delivery Specialist (Powells Point NC)
The Vacation Property Group LLC —Powells Point, NC
- $18 an hour
- Overtime
- Clean driving record
- OSHA
- Customer service
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Beach Delivery Specialist
The Vacation Property Group LLC —Manteo, NC
- $18 an hour
- Clean driving record
- OSHA
- Customer service
Quick Apply
CDL-A Owner Operators - Regional Home Weekly
ELE —North Carolina
- $7,000 - $10,000 a week
- Choose your own hours
- Owner-operator
- CDL A
- Mid-level
- Free parking
- Paid time off
Quick Apply
1d
Laundry Attendant
Sea Ranch Resort —Kill Devil Hills, NC
- $16 - $17 an hour
- Full-time
- Background check
- Inventory management
- Hotel
- Health insurance
- Paid time off
Quick Apply
Weekend Delivery Driver $200 per day
The Vacation Property Group LLC —Powells Point, NC
- $200 a day
- Weekends as needed
- Background check
- Clean driving record
- Residential
Quick Apply
Brand Associate - Aerie Nags Head, NC
aerie by American Eagle Outfitters —Nags Head, NC
- $14 - $15 an hour
- Part-time
- 16+ years old
- In-person
- Entry level
- Paid holidays
- Paid time off
Quick Apply
1d
Host/Hostess
The Dunes —Nags Head, NC
- $13 - $15 an hour
- Temporary
- Customer service
- Team management
- In-person
- On-the-job training
- Employee discount
Quick Apply
Assistant Director of Housekeeping
The Sanderling Resort —Kitty Hawk, NC
- Weekends as needed
- Background check
- Microsoft Excel
- Microsoft Outlook
Quick Apply
7d
Bar Manager / Lead Bartender
Village Beach Club | Bankers Hut | Gather Oceanfront Kitchen & Bar —Nags Head, NC
- From $52,000 a year
- Full-time
- Bar
- Management
- Restaurant management
Quick Apply
Restaurant Manager
Jersey Mike's Subs —Nags Head, NC
- $50,000 - $60,000 a year
- 8 hour shift
- ServSafe
- Computer literacy
- Fast casual restaurant
- Paid training
- Health insurance
Quick Apply
Laundry Attendant
HHS —Kitty Hawk, NC
- From $15 an hour
- Part-time
- Background check
- Inventory management
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Server/Waiter
Grits Grill —Nags Head, NC
- From $2.13 an hour
- Part-time
- Serving
- Hospitality
- Culinary experience
- On-the-job training
- Employee discount
Quick Apply
Chef
Salt & Cypress —Manteo, NC
- $18 - $24 an hour
- Part-time
- Mid-level
- In-person
- Leadership
Quick Apply
Sonic Assistant General Manager
Sonic —Nags Head, NC
- 18 years or older
- Ability to walk for extended periods
- Mid-level
- Paid training
- Health insurance
Quick Apply

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guest services jobs near nags head, nc

Reservations/Customer Service Agent - Employer of choice of select employees

Outer Banks Blue Realty Services
Kitty Hawk, NC

Quick Apply

Job Details

Full-time
From $18 an hour

Benefits

Free parking
Health insurance
Paid time off
401(k) matching
Referral program
Food provided
Retirement plan

Qualifications

Bilingual
Teamwork
Multilingual
Phone communication
Night audit
Attention to detail

Full Job Description

Job Summary
Join our dynamic team as a Reservations and Customer Service Agent, where you will be the welcoming voice and face of our award winning hospitality organization. This job isn't for everyone and we screen our applicants aggressively. This role is perfect for energetic, detail-oriented individuals passionate about delivering exceptional guest experiences. You will manage reservations, assist guests with inquiries, and ensure smooth front desk operations, all while embodying our commitment to hospitality excellence. As a key member of our team, you’ll help create memorable stays for our guests and uphold our reputation as an employer of choice for dedicated hospitality professionals.

Duties At Outer Banks Blue, delivering an exceptional vacation experience takes a team—and this role sits at the center of it all.

You’ll manage a high volume of incoming communication, troubleshoot issues in real time, and coordinate across departments to ensure every stay runs smoothly.

This is a fast-paced, problem-solving role for someone who thrives on helping people and keeping things moving.

What You’ll Do

Be the First Point of Contact

Manage all incoming calls, emails, and messages from guests, homeowners, and vendors
Navigate a wide range of needs—from booking inquiries to in-stay concerns to operational questions

Support Guests at Every Stage

Assist guests planning their vacation and guide them through the booking process
Help arriving guests with pre-arrival questions and details
Support in-house guests by addressing concerns and resolving issues in real time

Troubleshoot & Problem Solve

Diagnose guest-reported issues over the phone (appliances, access, amenities, etc.)
Resolve concerns when possible during the first interaction
Create detailed work orders when issues require escalation
Ensure clear and accurate communication is passed to the appropriate department

Coordinate Across Teams

Act as the communication hub between guests and internal departments (maintenance, housekeeping, property services, etc.)
Provide timely updates and ensure follow-through on guest needs

Drive a Positive Experience

Maintain professionalism and empathy in high-pressure situations
Look for opportunities to enhance the guest experience, even when resolving issues

What This Role Requires

Ability to multitask and manage a high volume of calls and requests
Strong problem-solving skills and the ability to think quickly on your feet
Clear and confident communication across different audiences (guests, owners, vendors, team members)
Emotional intelligence and patience when handling guest concerns
Strong attention to detail when documenting issues and creating work orders
Comfort working in a fast-paced, team-oriented environment

What Sets This Role Apart

Central role in daily operations—you are the hub that keeps everything moving
Every day is different, with a mix of guest interaction, problem-solving, and coordination
Opportunity to build skills in operations, customer experience, and communication
Pathways to grow into roles in operations, guest services leadership, or property management
Handle reservation requests via phone, email, and multi-line phone systems with professionalism and enthusiasm.
Provide outstanding guest services by answering inquiries, offering information about hotel amenities, and assisting with special requests.
Manage check-in and check-out processes efficiently while maintaining excellent guest relations.
Coordinate with housekeeping, maintenance, and other departments to ensure guest needs are met promptly.
Maintain accurate records of reservations, cancellations, and guest preferences using hotel management software.
Support night audit procedures by reconciling daily transactions and ensuring financial accuracy.
Uphold phone etiquette standards and create a welcoming atmosphere for all visitors and callers.

Qualifications

Previous experience in hospitality management or hotel front desk operations is highly preferred.
Bilingual or multilingual abilities to serve a diverse guest demographic are a plus.
Strong customer service skills with a friendly, proactive attitude.
Knowledge of rental management systems and multi-line phone systems.
Excellent communication skills, including phone etiquette and guest relations expertise.

Pay: From $18.00 per hour

Benefits:

401(k) matching
Food provided
Free parking
Health insurance
Paid time off
Referral program
Retirement plan

Work Location: In person

Quick Apply

Refine Your Search

guest services jobs in nags head, nc

Reservations/Customer Service Agent - Employer of choice of select employees

Front Desk Associate

Landscape Supervisor

Merchandise Leader - Aerie (Part Time) Nags Head

Maintenance Technician

Weekend Delivery Driver $200 per day

Beach Delivery Specialist (Powells Point NC)

Beach Delivery Specialist

CDL-A Owner Operators - Regional Home Weekly

Laundry Attendant

Weekend Delivery Driver $200 per day

Brand Associate - Aerie Nags Head, NC

Host/Hostess

Assistant Director of Housekeeping

Bar Manager / Lead Bartender

Restaurant Manager

Laundry Attendant

Server/Waiter

Chef

Sonic Assistant General Manager

I want to receive the latest job alert for guest services in nags head, nc

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