Top 67 Client success manager Jobs in Nanuet, Ny

Enterprise Client Success Manager
Empathy —New York, NY
- $130,000 - $150,000 a year
- Full-time
- 6 years
- Analysis skills
- Bachelor's degree
- Paid time off
- Parental leave
Quick Apply
Customer Success Manager
Atera —New York, NY
- $160,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Client Success Manager
Morgan Stanley —New York, NY
- $85,000 - $135,000 a year
- Analysis skills
- Project management
- Continuous improvement
- Employee stock purchase plan
Customer Success Manager
Liminal —New York, NY
- $95,000 - $125,000 a year
- Full-time
- Hybrid work
- Office
- 3 years
- Senior level
- Health insurance
- Dental insurance
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Customer Success Manager
Attest —New York, NY
- $70,000 - $112,500 a year
- Hybrid work
- Mid-level
- 3 years
- Continuous improvement
- Parental leave
Mid-Market Client Success Manager
Empathy —New York, NY
- $110,000 - $130,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Bachelor's degree
- Paid time off
- Parental leave
Quick Apply
4d
Senior Associate, Client Success Manager - Chase Media Solutions
JPMorganChase —New York, NY
- $100,000 - $130,000 a year
- Full-time
- Sales
- Mid-level
- US work authorization
- Health insurance
- Tuition reimbursement
Director, Customer Success
Mastercard —Harrison, NY
- $182,000 - $291,000 a year
- Online Application
- Senior level
- Negotiation
- Commercial
- Paid jury duty
- Health savings account
Customer Success Manager
Verse Medical —New York, NY
- $90,000 - $100,000 a year
- Full-time
- Hybrid work
- Google Workspace
- Mid-level
- Office
- Health insurance
- Dental insurance
Client Success Manager
Alteva RCM —Hackensack, NJ
- $100,000 - $125,000 a year
- 5 years
- Continuous improvement
- Senior level
- Disability insurance
- Health insurance
Quick Apply
Impact Manager, Customer Success
RQI Partners —New York, NY
- $100,000 - $105,000 a year
- Remote
- 5 years
- Research
- Driver's License
- Profit sharing
- Health savings account
Quick Apply
Client Success Senior Manager
Alteva RCM —Hackensack, NJ
- $120,000 - $165,000 a year
- 3 years
- Senior level
- Leadership
- Disability insurance
- Health insurance
Quick Apply
WorkForce Software, Senior Client Success Manager
ADP —Roseland, NJ
- $86,600 - $161,600 a year
- Full-time
- Hybrid work
- Military
- Office
- 8 years
- Wellness program
- Disability insurance
Customer Success Manager
Integral Ad Science, Inc. —New York, NY
- $69,300 - $118,800 a year
- Email
- Hybrid work
- Mid-level
- Analysis skills
- Negotiation
- Health savings account
- Health insurance
Quick Apply
Customer Success Manager
Munich Re America Services —New York, NY
- $115,600 - $169,500 a year
- Full-time
- Hybrid work
- 5 years
- Business development
- Bachelor's degree
- Wellness program
- AD&D insurance
Manager, Customer Success
Seated —New York, NY
- $125,000 a year
- Full-time
- Mid-level
- Office
- 4 years
- Commuter assistance
- Paid parental leave
Quick Apply
Manager, Scaled Customer Success
Ramp —New York, NY
- $146,600 - $233,975 a year
- Full-time
- Hybrid work
- Analysis skills
- Home Health
- Fair chance
- Travel reimbursement
- AD&D insurance
Manager / Senior Manager / Director, Client Success
Curinos Inc —New York, NY
- $105,000 - $175,000 a year
- Full-time
- 3 years
- Travel
- Senior level
- Employee assistance program
- Flexible schedule
Quick Apply
Associate Director, MedTech Customer Success
IQVIA —Wayne, NJ
- $86,000 - $239,500 a year
- Full-time
- Remote
- 5 years
- Bachelor's degree
- Travel
- Work from home
Customer Success Manager
FlowX.AI —New York, NY
- $90,000 - $120,000 a year
- Full-time
- Hybrid work
- English
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
3d

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Enterprise Client Success Manager

Empathy -
New York, NY

Quick Apply

Job Details

Full-time
$130,000 - $150,000 a year

Benefits

Stock options
Paid time off
Parental leave

Qualifications

Managing customer accounts
Upselling
Managing clients in a customer support role
Cross-selling
Collaboration with product development teams
Bachelor's degree
Client retention
Data-driven problem-solving
Account management
Cross-functional communication

Full Job Description

Empathy is transforming the way families navigate life’s most difficult times - from the loss of a loved one to other major life transitions. By combining technology with compassionate human care, we bring clarity, comfort, and peace of mind when it matters most.

We partner with leading employers, insurers, and financial institutions to deliver meaningful, human-centric support at scale. Today, Empathy supports over 50 million people across the US, Canada, and the UK.

Backed by top-tier investors including General Catalyst, Index Ventures, Adams Street, Aleph and Entreé Capital. We've raised over $160 million to date, including a $72 million Series C, to expand our impact and scale our mission worldwide.

Requirements:

6+ years of professional experience working with strategic/enterprise clients in either account management, client success, or consulting, preferrably within a SaaS organization
Experience overseeing the entire client lifecycle post-sale (implementation, adoption, renewals, and upsells)
Exceptional organizational skills and attention to detail
Thrive in a fast-paced and ambiguous environment
Strong analytical and problem-solving skills; ability to understand data and present information to clients strategically
Tremendous interpersonal skills and communication skills; building relationships with ease and communicating effectively (verbal, written, and presentation)
Familiarity and interest in working directly with C-Suite leaders internally and within client organizations
Experience working closely with Sales, Product, and Marketing teams to drive results for clients
Bachelor’s degree

Preferred qualifications

Experience at a high-growth, early-stage startup
Experience in the B2B2C vendor space or insurance/healthcare tech
Strong track record of high client satisfaction ratings and proven renewal success
Familiarity with Salesforce (or other CRM), Notion, and Slack

The salary for this position is approximately $130,000-$150,000 base salary plus bonus, equity and full benefits package. The exact compensation is decided based on many factors, including but not limited to: skills, qualifications, and geographic location.

To support our employees, we offer comprehensive benefits both in and out of the office. These include premium healthcare, comprehensive paid time off, and flexible parental leave. Our bereavement care includes premium access to the Empathy platform and support for employees and their families. We support financial wellness with a company-sponsored 401(k) plan and up to a 4% employer match, along with competitive stock options. With annual retreats, team lunches for our NYC office, and a remote employee stipend, we prioritize spending time together and investing in our people. We hope you will want to join our exceptional team!

In this role you will:

Our Client Success team oversees the entire client lifecycle, working to support employers, life insurance carriers, and other organizations from implementation onwards. We are dedicated to creating an incredible client experience, demonstrating the powerful impact Empathy can have on families dealing with loss. Enterprise Client Success Manager will be resourceful and process-oriented, focusing on supporting a portfolio of highly strategic enterprise clients.

Support 6-8 of Empathy’s new and existing enterprise life insurance clients, ensuring they receive a best-in-class client experience
Oversee the entire client journey, including end-to-end implementation, ongoing engagement, upsells, and renewals
Provide ongoing support and communication, managing day-to-day client responsibilities, including tracking tasks and deliverables, leading client meetings, and reporting on various metrics to demonstrate the value of the Empathy product
Manage client challenges and escalations, collaborating cross-functionally with Product, Marketing, Care, and Business development as appropriate
Leverage data and analytics to expand and optimize Empathy’s impact, with a focus on achieving client KPIs

Quick Apply

Refine Your Search

client success manager jobs in nanuet, ny

Enterprise Client Success Manager

Customer Success Manager

Client Success Manager

Customer Success Manager

Customer Success Manager

Mid-Market Client Success Manager

Senior Associate, Client Success Manager - Chase Media Solutions

Director, Customer Success

Customer Success Manager

Client Success Manager

Impact Manager, Customer Success

Client Success Senior Manager

WorkForce Software, Senior Client Success Manager

Customer Success Manager

Customer Success Manager

Manager, Customer Success

Manager, Scaled Customer Success

Manager / Senior Manager / Director, Client Success

Associate Director, MedTech Customer Success

Customer Success Manager

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