Top 79 Call center Jobs in Napa, Ca

Member Service Center Representative (Call Center)
Redwood Credit Union —Napa, CA
- $24 - $31 an hour
- Part-time
- Computer literacy
- Writing skills
- Windows
- Paid holidays
- Health insurance
Quick Apply
7d
Call Center Representative I - Napa County
CommuniCare+OLE —Napa, CA
- $24.21 - $29.59 an hour
- Full-time
- Spanish
- English
- Microsoft Office
- 403(b) matching
- Health savings account
Quick Apply
Contact Center Representative
Travis Credit Union —Vacaville, CA
- $19.98 - $29.01 an hour
- Hybrid work
- Spanish
- Microsoft Outlook
- English
- Health insurance
- Dental insurance
Temporary Bilingual Spanish Customer Service Representative
Turning 65 Resource Center —Napa, CA
- $20 - $25 an hour
- Temporary
- In-person
- Medical terminology
- Communication skills
- Flexible schedule
Quick Apply
3d
Manager of Access, Access, (Novato), Full-Time, Days
MarinHealth Medical Network —Novato, CA
- $93,600 - $140,067 a year
- 8 hour shift
- Mid-level
- 3 years
- Clinic
Quick Apply
Guest Services Associate
Long Meadow Ranch and Farmstead —Napa, CA
- $16.90 - $26.00 an hour
- Weekends as needed
- Background check
- Ability to walk for extended periods
- Ability to sit for extended periods
- Health insurance
- Dental insurance
Quick Apply
PT Access Rep / PBX Operator
Sutter Health —Vallejo, CA
- $29.26 - $36.33 an hour
- 8 hour shift
- Computer literacy
- High school diploma or GED
- Continuous improvement
4h
Contact Center Agent
Independent Living Systems —Napa, CA
- $17 - $23 an hour
- Full-time
- HIPAA
- Administrative experience
- High school diploma or GED
Quick Apply
5d
PT Access Rep/PBX Operator (SSMC 29)
Sutter Health —Vallejo, CA
- $29.26 - $36.33 an hour
- 8 hour shift
- Computer literacy
- High school diploma or GED
- Continuous improvement
4h
Dispatcher II
City of Fairfield, CA —Fairfield, CA
- $84,448.83 - $102,648.00 a year
- Online Application
- 18 years or older
- Spanish
- Mid-level
- Paid holidays
- Health insurance
Telemarketer
Essel —Fairfield, CA
- $60,000 - $80,000 a year
- Full-time
- Remote
- Construction site
- Mid-level
- Apartments
- Dental insurance
- Vision insurance
Quick Apply
Field Services Dispatcher
Marin Humane Society —Novato, CA
- $25.90 - $28.77 an hour
- Weekends as needed
- Spanish
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Call Center Representative (Patient Services)
Marin Community Clinics —Novato, CA
- $25.00 - $29.25 an hour
- Full-time
- Spanish
- Medical office experience
- HIPAA
- Mileage reimbursement
- AD&D insurance
4d
Service BDC Representative
Wise Auto Group —Vallejo, CA
- Full-time
- In person
- Dealership
- Computer skills
- Communication skills
- Health insurance
- Paid time off
11d
Client Experience Representative - Home Services
Electrify My Home —Fairfield, CA
- $50,000 - $75,000 a year
- Mid-level
- Electrical experience
- Continuous improvement
- Health insurance
- Dental insurance
Quick Apply
Call Center Care Navigator
Marin Community Clinics —Novato, CA
- $25.03 - $29.38 an hour
- Full-time
- Spanish
- HIPAA
- English
- Mileage reimbursement
- AD&D insurance
Supervisor, Contact Center
Travis Credit Union —Vacaville, CA
- $69,596.80 - $85,966.40 a year
- Weekends as needed
- Spanish
- 5 years
- Bachelor of Science
- Health insurance
- Dental insurance
Dispatcher
John Owens Services —Petaluma, CA
- $25 - $40 an hour
- Full-time
- Mid-level
- 3 years
- Leadership
- Health insurance
- Dental insurance
Quick Apply
Sheriff's Dispatcher II
County of Contra Costa, California —Martinez, CA
- $95,930.47 - $113,827.78 a year
- Overtime
- Writing skills
- Mid-level
- High school diploma or GED
- On-the-job training
- Opportunities for advancement
Client Care Representative/Dispatcher
Benjamin Franklin Plumbing of Bay Area, CA —Novato, CA
- $25 - $27 an hour
- Weekends as needed
- High school diploma or GED
- Computer skills
- Communication skills
- Profit sharing
- Health insurance
Quick Apply

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Member Service Center Representative (Call Center)

Redwood Credit Union -
Napa, CA

Quick Apply

Job Details

Part-time
$24 - $31 an hour
7 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Computer operation
Financial sales
Computer literacy
Writing skills
Promoting bank products
Windows
Cross-selling
Math
Customer engagement
Typing

Full Job Description

Redwood Credit Union is looking for a Part Time (24 to 25 hours per week) Member Service Center Representative, who will perform routine and specialized telephone requests and back-office work associated with the Member Service Center in processing Member transactions.

Key Responsibilities

Service:

o Answer the telephone within established performance and service guidelines.

o Complete phone transactions accurately and efficiently.

o Disseminate and provide education of lending, CUSO and membership information to callers.

o Ensure problem ownership in an effort to protect the Member experience by researching Member problems, complaints and questions. Responding with thorough, and accurate information through oral and/ or written communication, or by directing them to the appropriate department or person for assistance

o Provide basic level technical support of our online and Mobile banking platforms

o Deliver excellent Member service by implementing Credit Union policy and departmental procedures and following RCU service philosophy and standards.

Sales & Efficiency:

o Attain individual and departmental goals and objectives as established in the MSC performance standards.

o Cross-sells Credit Union products and services.

o Demonstrate efficiency by maintaining professional control of member conversation, and follow accurate procedures.

Support:

o Post and balance daily work and maintain proper documentation.

o Utilize online manuals and knowledge repository as a resource

o Complete departmental and back-office tasks as assigned including typing routine letters and/or documents.

o Compile data and complete work related to departmental reports.

o Maintain files, post records, make and check routine calculations

o Perform all functions in a security conscientious manner.

o Attend department meetings and contribute information as is appropriate.

Join us and discover why you'll love working at Redwood Credit Union!

ABOUT REDWOOD CREDIT UNION (RCU):

At Redwood Credit Union, our mission is to passionately serve the best interests of our Members and communities. Since 1950, we have been dedicated to supporting the financial well-being of our Members through better rates, low or no fees, and best-in-class customer service. Our purpose is to inspire hope and elevate the financial well-being of our communities one person at a time, through good times and bad.

As a not-for-profit financial institution, we are committed to a people-first approach, which is reflected not only in how we serve our Members, but also in how we treat our employees. Our leadership team is deeply focused on fostering a culture of heart and empathy, integrity, passion, inclusion, meaningful relationships, excellence, and ensuring financial well-being for all.

Why work for Redwood Credit Union?

25th largest credit union in the U.S. and the largest financial institution based in the North Bay

Recognized by Newsweek as one of "America's Best Credit Unions 2026"

Awarded a 5-Star Bauer Rating

Recognized by Newsweek as one of "America's Greatest Midsize Workplaces 2026"

Top Corporate Philanthropists (#24) - San Francisco Business Times

Voted Best Places to Work in the North Bay 20 years in a row

World-class Employee Engagement scores

Rated Superior in Service by more than 90% of Members, surveyed by SF Gate

Industry leading Net Promoter Scores across the U.S.

Minimum Qualifications: Knowledge, Skills and Abilities

Knowledge of modern office methods, practices and procedures.
Skill in the operation of a personal computer with Internet and Intranet access in a Windows environment.
Must possess demonstrated Member service skills.
Ability to cross-sell products and services to meet Member needs.
Ability to make mathematical computations.
Ability to type 40 words per minute.
Ability to communicate effectively both verbally and in writing.
Ability to establish and maintain effective working relationships with a diverse group of people.
Ability to work a rotating schedule which will include working on Saturdays.

The ideal candidate has a combination of education and experience equivalent to a high school diploma or closely related field and a minimum of two years of call center, retail or clerical experience in a customer service environment.

Compensation: Base starting range: $24.00 to $31.00 per hour commensurate with experience. (This position is also eligible for an 8% call center differential)

Our base salary starting range is based on scope and responsibilities of the position, candidate's work experience, education/training, key skills, and internal peer equity. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits.

Redwood Credit Union offers a robust benefits package to our eligible employees including:

Competitive medical, dental, and vision insurance, mental health offerings

Employee performance incentive plan

Salary Advancement– Merit increase based on performance

401(k) program with employer match

Time Off- Competitive PTO accrual plus 11 paid company holidays and your birthday off!

RCU Discounts and Perks:

RCU employees are eligible for a .75% discount off RCU standard collateral auto loans

RCU employees are eligible for a 1% discount on all recreational or boat loan products

2% discount off Visas and LOC Loans through RCU

0% interest loan to support employees with various immigration related expenses such as visa application fees and relocation costs. Loan amount up to $1,000.

0% interest loan to support employees with expenses associated with the naturalization process. Loan amount up to $15,000.

0% interest on garment, fitness, or home office equipment loan of up to $500

100% financing for employee purchased homes!

Physical Requirements:

Ability to talk on the phone

Ability to stand, bend, stoop, sit, walk, twist and turn.

Ability to lift up to 15 pounds.

Ability to use a computer keyboard and calculator.

Work environment is indoors; majority of the time is spent sitting at a desk.

Redwood Credit Union is not offering Visa transfers and/or sponsorships for this position.

Internal Team Members: If you are a current Team Member, please apply through the internal careers page located in RCUNET.

We are an Equal Opportunity Employer

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us at [email protected]. To ensure fairness and consistency, we’re unable to respond to individual inquiries about application status.

Quick Apply

Refine Your Search

call center jobs in napa, ca

Member Service Center Representative (Call Center)

Call Center Representative I - Napa County

Contact Center Representative

Temporary Bilingual Spanish Customer Service Representative

Manager of Access, Access, (Novato), Full-Time, Days

Guest Services Associate

PT Access Rep / PBX Operator

Contact Center Agent

PT Access Rep/PBX Operator (SSMC 29)

Dispatcher II

Telemarketer

Field Services Dispatcher

Call Center Representative (Patient Services)

Service BDC Representative

Client Experience Representative - Home Services

Call Center Care Navigator

Supervisor, Contact Center

Dispatcher

Sheriff's Dispatcher II

Client Care Representative/Dispatcher

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