Top 271 Customer experience leader Jobs in Napa, Ca

Lead Mitigation Technician
Kustom US, Inc —Fairfield, CA
- $28 - $32 an hour
- Weekends as needed
- OSHA
- Construction site
- Customer service
- Health insurance
- Dental insurance
Quick Apply
11d
Brasswood Bar+ Bakery - Cafe Shift Lead
Brasswood Bar + Kitchen —Saint Helena, CA
- $19 - $22 an hour
- Weekends as needed
- Serving
- Bar
- Customer service
Quick Apply
Lead Residential Plumbing Installer
John Owens Services —Petaluma, CA
- $30 - $40 an hour
- Full-time
- Background check
- Clean driving record
- Pass drug screening
Quick Apply
Automotive Lead diagnostic technician/ Shop Foreman
Ryan's Automotive Service Center —Fairfield, CA
- $35 - $60 an hour
- Full-time
- ASE Certification
- Clean driving record
- 8 years
- Paid training
- Paid holidays
Quick Apply
3d
HVAC Lead Installer - Experience Required
Pearce Heating & Air Conditioning, Inc. —Winters, CA
- $30 - $38 an hour
- Overtime
- Clean driving record
- Pass drug screening
- Mid-level
- Paid training
- Fuel card
Quick Apply
US National Field Leader, Neurology
Ultragenyx Pharmaceutical —Novato, CA
- $274,800 - $339,500 a year
- Full-time
- Customer service
- Analysis skills
- Bachelor's degree
- Gym membership
Lead Audio Video Technician
Soundvision —Novato, CA
- $75,000 - $140,000 a year
- 8 hour shift
- Clean driving record
- Construction site
- Mid-level
- Profit sharing
- Health insurance
Shift Leader Taco Bell Novato--MUST HAVE Current Fast Food Experience
Tbhcv —Novato, CA
- $20 - $28 an hour
- Weekends as needed
- Mid-level
- 3 years
- Quick service & fast food restaurant
- Health insurance
- Paid time off
Quick Apply
Retail Merchandiser Team Lead - Overnight
SAS Retail Services —San Rafael, CA
- $22 an hour
- Part-time
- 18 years or older
- Merchandising
- No experience needed
10d
Retail Shift Lead - Petaluma
Pet Food Express —Petaluma, CA
- $21 an hour
- Part-time
- Ability to walk for extended periods
- Mid-level
- Travel
- Health insurance
- Dental insurance
Quick Apply
Retail Customer Service Lead
PetSmart —Fairfield, CA
- Weekends as needed
- 18 years or older
- Merchandising
- Mid-level
- Health insurance
- Tuition reimbursement
1d
Lead Patient Driver - PACE
Providence —Napa, CA
- $25.00 - $37.85 an hour
- Full-time
- CDL B
- Customer service
- Computer literacy
- Paid parental leave
- Paid holidays
Outlet Store Leader
RH —San Rafael, CA
- $100,000 - $125,000 a year
- Full-time
- Inventory management
- Ability to lift 50 pounds
- Senior level
Quick Apply
Practice Leader, Cardiology, Multi-Site, (Larkspur/Novato/Petaluma/Sonoma/Napa), Full-Time, Days
MarinHealth Medical Network —Petaluma, CA
- $74,880 - $112,320 a year
- 8 hour shift
- Customer service
- 3 years
- Clinic
Quick Apply
5d
Shift Leader
Panda Restaurant Group —Napa, CA
- $25 - $28 an hour
- Email
- Ability to lift 50 pounds
- Conflict management
- Ability to stand for extended periods
- Paid training
- Disability insurance
Quick Apply
Senior Practice Leader - Medical Specialty Care Services, Network Administration, (Novato), Full-Time, Days
MarinHealth Medical Network —Novato, CA
- $109,283 - $163,758 a year
- 8 hour shift
- 5 years
- Master's degree
- Clinic
Quick Apply
1d
Lead Wine Educator
E. & J. Gallo Winery —Saint Helena, CA
- $29.23 - $39.42 an hour
- Weekends as needed
- 18 years or older
- Inventory management
- Writing skills
- Profit sharing
- Health insurance
8d
Assistant Store Manager (Associate Store Team Leader) – Sonoma County
Whole Foods Market —Sonoma, CA
- $84,240.00 - $109,990.40 a year
- Weekends as needed
- Computer literacy
- Merchandising
- Mid-level
- Store discount
- Paid time off
Guest Experience Lead (GEL)
McDonald’s —Napa, CA
- Choose your own hours
- Serving
- High school
- Quick service & fast food restaurant
- Health insurance
- Dental insurance
FT Service Lead - Napa
SPARC —Napa, CA
- $22.25 - $26.80 an hour
- Full-time
- Sanitation
- HIPAA
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
8d

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Lead Mitigation Technician

Kustom US, Inc -
Fairfield, CA

Quick Apply

Job Details

Full-time
$28 - $32 an hour
11 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Opportunities for advancement

Qualifications

High school diploma or GED
Power tools
Water Damage Restoration Technician Certification (WRT)
Hand tools
Water Certification

Full Job Description

Position Overview

The Lead Mitigation Technician is responsible for supervising work on emergency and non-emergency service jobs to perform advanced techniques for water and fire mitigation, as well as remediate areas damaged by mold, water or fire. Responsibilities include maintaining a fully stocked and prepared company vehicle to drive to work sites, obtaining necessary paperwork, preparing work areas for demolition, cleaning, equipment setup, drying and continually monitoring moisture levels until project completion.

Responsibilities

The Lead Mitigation Technician will perform the following duties along with any additional duties as assigned by management per business needs:

Oversee emergency water extraction services.

Clean up and debris removal of drywall, cabinetry, and flooring that may be damaged.

Perform demolition tasks.

Responsible for the setup of emergency services equipment.

Effectively supervise crew members and other employees on job sites.

Adheres to EPA, OSHA and local requirements regarding safety and hazardous materials handling.

Direct the teams in the use of the right PPE for the job.

Review the daily requirements of projects, document progress and notify managers of progress and challenges encountered.

Inspect all jobs on a weekly basis or as needed for quality control, safety and compliance.

Provide appropriate field documentation and sketches for all projects.

Develop humidity content records, complete psychrometry records and determine the drying objectives.

Calculate the cubic meters of the affected parts of the building and request additional support in projects affected by large water losses.

Responsible for maintenance and repair of drying equipment.

Monitor consumable material stock.

Perform daily inspections of vehicle safety and maintenance and keep these clean and in perfect conditions of use.

Qualifications

IICRC water certification required.

High school diploma or general education degree (GED) required.

5 years of supervisory experience in the restoration construction industry.

Experience using MICA, Dash or any other related water mitigation software.

Understanding of basic construction safety.

Ability to effectively use communication devices and technology.

Excellent problem solving, leadership and communication skills.

Excellent written and verbal communication skills.

Willingness to be flexible and adaptable based on business needs.

Ability to work with time constraints to meet specific deadlines.

Ability to travel and work at night and during weekends.

Deep knowledge of the principles and practices of customer service.

Strong attention to detail.

Ability to interpret mold assessment protocols for remediation work.

Eligible to operate a vehicle per company policy.

Physical Requirements

The physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Ability to safely use hand and power tools.

Ability to lift 50 LBS and occasionally climb ladders, bend, kneel, and work in extremely hot, cold and humid conditions.

While performing the duties of this job, the employee is regularly required to talk and hear.

Environmental Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Exposure to outdoor conditions, including inclement weather.

Ability to work in a construction environment.

The noise level in the work environment is usually moderate to high; ear protection is worn as needed.

Who We Are

Founded in 1968, Kustom has spent decades earning a stellar reputation as a nationally acclaimed, industry-leading property restoration firm. We offer unparalleled full-service restoration and emergency services to commercial, industrial, and residential clients. Our legacy is built on innovative thinking, meticulous attention to detail, and a commitment to exceptional service, ensuring that life and business continue smoothly for our clients nationwide.

At Kustom, we unite experts who are driving the industry forward, delivering positive, life-changing outcomes for both commercial and residential customers. We do more than rebuild - we build trust.

If you’re ready to help people navigate chaos with confidence, we want to meet you.

Why Join Kustom

A Culture That Wins Together - Teamwork, integrity, and a growth mindset define us
Competitive Compensation - Paid weekly
Total Rewards Benefits - Health, dental, vision, 401(k), PTO, and more
Real Career Growth - Training, mentorship, and advancement opportunities to move into roles across the company

Quick Apply

Refine Your Search

customer experience leader jobs in napa, ca

Lead Mitigation Technician

Brasswood Bar+ Bakery - Cafe Shift Lead

Lead Residential Plumbing Installer

Automotive Lead diagnostic technician/ Shop Foreman

HVAC Lead Installer - Experience Required

US National Field Leader, Neurology

Lead Audio Video Technician

Shift Leader Taco Bell Novato--MUST HAVE Current Fast Food Experience

Retail Merchandiser Team Lead - Overnight

Retail Shift Lead - Petaluma

Retail Customer Service Lead

Lead Patient Driver - PACE

Outlet Store Leader

Practice Leader, Cardiology, Multi-Site, (Larkspur/Novato/Petaluma/Sonoma/Napa), Full-Time, Days

Shift Leader

Senior Practice Leader - Medical Specialty Care Services, Network Administration, (Novato), Full-Time, Days

Lead Wine Educator

Assistant Store Manager (Associate Store Team Leader) – Sonoma County

Guest Experience Lead (GEL)

FT Service Lead - Napa

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