Top 1050 Customer experience manager Jobs in Napa, Ca

Customer Experience Manager
Balfour Beatty —Fairfield, CA
- $70,000 - $75,000 a year
- Full-time
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Health insurance
10d
Manager of Access, Access, (Novato), Full-Time, Days
MarinHealth Medical Network —Novato, CA
- $93,600 - $140,067 a year
- 8 hour shift
- Mid-level
- 3 years
- Clinic
Quick Apply
Membership & Guest Services Manager
STAGS LEAP WINE CELLARS LLC —Napa, CA
- $95,000 - $105,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Inventory management
- AD&D insurance
- Disability insurance
Quick Apply
Program Manager I
Partnership HealthPlan of California —Fairfield, CA
- $88,154.59 - $110,193.23 a year
- Microsoft Excel
- Microsoft Outlook
- Customer service
5d
Provider Services Manager
Solano Family & Children's Services —Fairfield, CA
- $140,072.92 - $171,200.23 a year
- Weekends as needed
- Office
- 3 years
- Bachelor's degree
- 403(b) matching
- AD&D insurance
Quick Apply
Store Manager
Ross Stores —Napa, CA
- $71,618 - $111,904 a year
- Weekends as needed
- 5 years
- Merchandising
- English
Human Resources Manager - Training & Development
City of Napa, CA —Napa, CA
- $155,664.80 - $188,053.91 a year
- Full-time
- Recruiting
- Organizational skills
- Senior level
2d
Store Manager Lucky- 1312 Trancas St., Napa, CA 94558
The Save Mart Companies —Napa, CA
- $98,488 - $115,000 a year
- Inventory management
- 5 years
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
General Manager - Napa
We Ship Express, INC. —Napa, CA
- $120,000 - $160,000 a year
- Full-time
- 5 years
- Analysis skills
- Senior level
- Health savings account
- AD&D insurance
Store Manager
Lucchese Bootmaker —Napa, CA
- $85,000 - $95,000 a year
- Weekends as needed
- Inventory management
- Merchandising
- Mid-level
- AD&D insurance
- Paid holidays
Quick Apply
Assistant Area Manager, Sonoma
AvantStay —Sonoma, CA
- $70,304 a year
- Weekends as needed
- Microsoft Excel
- Salesforce
- Mid-level
- Mileage reimbursement
- Paid parental leave
Site Ops Manager II
RS Integrated Supply —Vacaville, CA
- $110,000 - $120,000 a year
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Operations Manager & Concierge, Napa
Exclusive Resorts LLC —Napa, CA
- $72,000 - $74,000 a year
- Full-time
- 5 years
- Mid-level
- Residential
Quick Apply
12d
Community Manager
Asset Living —Napa, CA
- $37 - $42 an hour
- Overtime
- Mid-level
- Ability to climb stairs
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Brand Marketing Manager - Louis M. Martini
E. & J. Gallo Winery —Saint Helena, CA
- $124,800 - $187,200 a year
- Full-time
- 18 years or older
- Up to 50% travel
- Marketing
- Profit sharing
- Health insurance
10d
Outbound Operations Manager
Last Bottle Wines —American Canyon, CA
- $85,000 - $100,000 a year
- Full-time
- Mid-level
- Recruiting
- Leadership
- Health insurance
- Dental insurance
Quick Apply
Social Impact Manager
Redwood Credit Union —Napa, CA
- $132,442 - $155,813 a year
- Full-time
- Computer literacy
- Writing skills
- English
- Paid holidays
- Health insurance
Quick Apply
Manager, Care Team
Independent Living Systems —Napa, CA
- $70,239.00 - $103,003.68 a year
- Full-time
- CPR Certification
- Nursing
- BLS Certification
Branch Manager
Columbia Banking System —Napa, CA
- $65,520 - $93,599 a year
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Disability insurance
- Health insurance
Store Manager-Vacaville Premium Outlets
Victoria's Secret —Vacaville, CA
- $41.25 - $49.52 an hour
- Weekends as needed
- Mid-level
- Fair chance
- Ability to stand for extended periods
- Flexible schedule

I want to receive the latest job alert for customer experience manager in napa, ca

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer experience manager jobs near napa, ca

Customer Experience Manager

Balfour Beatty -
Fairfield, CA

Apply Now

Job Details

Full-time
$70,000 - $75,000 a year
10 days ago

Benefits

Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Parental leave
401(k) matching
Life insurance

Qualifications

Customer communication
High school diploma or GED
Driver's License

Full Job Description

Who we are
At Balfour Beatty Communities, we are dedicated to a singular mission: delivering the quality communities people are proud to call home. We believe exceptional living experiences can only be created when We Care—about our residents, our partners, our communities and each other. Our culture of caring drives every aspect of our business, guiding us to always do the right thing and build meaningful connections as we fulfill the needs of our residents and partners with sincerity, empathy and creativity.
Our Benefits

Discretionary bonuses
Medical and Dental Insurance 1st of the month following employment
Health, Flexible Spending and Dependent Care Accounts
Company paid life insurance
401K plan with employer matching
Robust PTO to include, sick, floating holidays, vacation, and personal days
2 Volunteer Days per year
Company paid short-term and long- term disability, parental leave.
And more!

About the role
A Customer Experience Manager is to deliver and maintain exceptional living experiences to all BBC Customers with responsibility for a wide variety of property marketing, sales, and customer engagement activities. First impressions about our communities often start with our Resident Experience Specialists, which will be directed by this position. In this sales and customer experience management role you will be responsible for supporting and assisting the Community Management Team achieve all leasing goals and budgeted occupancy. In addition, guiding them through the application, leasing offer, move-in, through renewal, or move-out processes.

What you'll be doing

Responsible for achieving budgeted occupancy and implementing marketing strategy. Review leasing/prospect management in accordance to our company Exceptional Living policy.
Responsible to renew residents at end of lease terms where required.
Deliver the highest level of resident experience and satisfaction through responsive, consistent, positive, and professional interactions.
Create Exceptional Living experience from the offer of a home to the lease renewal or move-out ensuring a smooth transition throughout their stay with BBC.
Inspect the property on a regular basis to identify any deficiencies or issues that need to be addressed.
Conduct pre-inspections on move-ins to ensure homes ready for occupancy, as well as move-out inspections using company software
Assign and monitor CES’ specific neighborhood or designated streets; responsible to conduct all vacate notice follow up, pre and final move out inspections.
Manage and conduct on-site audits in software system to ensure compliance with company policy.
Attend and assist with Lifeworks through resident engagement and coordination of events and activities as required
Be knowledgeable of community lease agreement and community policies so you can assist with resident needs and inquiries.
Ensure CES: Meet, greet, engage, and welcome all prospective residents to identify their needs and help them find the perfect home and have ability to resolve any customer objections.
Conduct Market Surveys to compare competition weaknesses and advantages.
Train software system usage to ensure compliance with company policy.
Ensure all Touring Options available: In-person, Virtual, Website and Recorded tours preferred by customers.

Typical Physical Demands: Regularly use hands to manipulate tools, controls, phones and computer keyboard. Frequently stand, reach with hands and arms, climb, balance, and stoop. Sit and stand to do clerical work. Regularly lift and move office supplies up to 20 lbs.

Typical Work Conditions: Work is performed in an office. Employee frequently interacts directly with community management, facilities management, residents, and other staff members during the workday.

Who we're looking for

High School diploma or GED required
Minimum of three (3) years of work experience in customer service
Property Management or Hospitality preferred
Strong customer engagement and communication skills
Experience in Microsoft Office – Outlook, Word Excel
Property Management Software, Yardi is a plus
Possession of a valid state issued Driver’s License and safe driving record are required.

Balfour Beatty Communities is part of Balfour Beatty Investments and Balfour Beatty, plc, an international group that finances, develops, builds and maintains infrastructure assets.
#IND123
Pay Rate: $70,000 - $75,000 yr.

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, any collective bargaining agreements, and business or organizational needs. No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, incentive, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law and any applicable plan documents.

Balfour Beatty is an equal opportunity employer that recognizes the value of a diverse workforce. All qualified individuals will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, genetic information, or any other criteria protected by federal, state or local law
#LI-BBcommunitie

Apply Now

Refine Your Search

customer experience manager jobs in napa, ca

Customer Experience Manager

Manager of Access, Access, (Novato), Full-Time, Days

Membership & Guest Services Manager

Program Manager I

Provider Services Manager

Store Manager

Human Resources Manager - Training & Development

Store Manager Lucky- 1312 Trancas St., Napa, CA 94558

General Manager - Napa

Store Manager

Assistant Area Manager, Sonoma

Site Ops Manager II

Operations Manager & Concierge, Napa

Community Manager

Brand Marketing Manager - Louis M. Martini

Outbound Operations Manager

Social Impact Manager

Manager, Care Team

Branch Manager

Store Manager-Vacaville Premium Outlets

I want to receive the latest job alert for customer experience manager in napa, ca

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected