Overview:
The Director of Engineering & Security manages the Hotel/Resort's Engineering and Security Departments as a single division, including hiring and leading an effective workforce; establishing preventative maintenance programs for all equipment, systems, guestrooms, and public areas; overseeing the property's safety, loss prevention, and security operations; coordinating capital improvement projects; and managing department budgets and forecasts. This role protects guests, Associates, the Hotel/Resort, ownership, and the management company from losses, claims, and liabilities.
This position oversees all aspects of facilities, equipment, FF&E, and life-safety systems through preventive and corrective maintenance, alongside security patrols, surveillance, incident response, and emergency preparedness. The Director provides leadership, training, and development for both teams, and manages the flow of work orders and security reports across departments. The role requires strong accountability, sound judgment, and the ability to multi-task in a fast-paced environment.
Responsibilities:
- Hire, train, schedule, and direct all department personnel; conduct timely performance appraisals
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Oversee Pre-Opening and Opening phase of the hotel and transition into daily operations.
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Assign and verify routine maintenance of the resort's physical structure, mechanical/electrical/HVAC systems, vehicles, and related equipment; conduct regular walk-throughs
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Direct staff and outside contractors, inspecting work quality against performance and productivity standards
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Manage department inventory of parts, supplies, tools, and materials
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Enforce company policies and procedures; resolve guest and team member issues effectively
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Respond to emergency situations, including fire alarms and other life-safety events
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Maintain department files; lead monthly department meetings and weekly staff meetings; serve on the Executive Committee
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Maintain working knowledge of applicable federal, state, and local laws, codes, and regulations; ensure proper certification of mechanics and technicians
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Solicit, negotiate, and administer sub-contract work, vendor agreements, and contractor relationships; analyze bids and verify quantities
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Liaise with government agencies on permits, inspections, entitlements, and compliance
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Produce and manage the annual operating and capital budget; provide budget analysis each period
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Establish and maintain efficient inventory and purchasing systems
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Participate in or manage the property's safety committee
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Drive technology upgrades for Building Automation Systems (BAS) and IT-related engineering projects
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Model company core values and maintain a professional image at all times
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Maintain accurate records, property key schedules, ADA compliance, and telecom system maintenance
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Direct and schedule the Security department; oversee patrols, surveillance systems, access control, and incident reporting
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Lead investigation and documentation of security incidents, thefts, and guest/Associate accidents; liaise with local law enforcement as needed
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Develop and maintain emergency preparedness plans, including evacuation, severe weather, and crisis response procedures
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Perform other duties as assigned by the General Manager
Lifting / Carrying
Ability to lift, carry, push, or pull up to 75 lbs.; occasional lifting up to 100 lbs. with assistance
Mobility
Frequent standing, walking, climbing ladders/stairs, kneeling, crouching, and working in confined spaces (mechanical rooms, crawl spaces, roofs)
Environment
Exposure to outdoor weather conditions, heat, noise, chemicals, electrical systems, and heights; use of PPE required
Schedule
Ability to work varied shifts including evenings, weekends, holidays, and respond to emergency call-outs 24/7
Manual Dexterity
Frequent use of hand and power tools requiring fine motor control and hand-eye coordination
Qualifications:
- Experience in facilities management for hospitality or comparable properties (hospital, property management)
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Proven track record managing a preventative maintenance program for public areas, guestrooms, and physical plant
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Experience with capital improvement projects, including renovations, FF&E procurement/repair, and site/building upgrades
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Familiarity with Coastal California regulatory compliance (Public Amenity Access, Storm Water Management, Shoreline Protection, etc.)
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Experience negotiating contracts and managing code compliance
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Strong written and oral English communication skills
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Ability to work independently, make sound decisions under pressure, and adapt to new challenges
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Strong PC skills, including Excel and industry work order/R&M systems
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Experience overseeing a hotel/resort security or loss prevention program, including emergency response and incident investigation
CORE COMPETENCIES
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Technical expertise across HVAC, electrical, plumbing, refrigeration, building automation, and life-safety systems
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Strong leadership and team-development skills with the ability to motivate a diverse, multi-shift workforce
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Sound financial acumen, including budgeting, forecasting, and cost control
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Effective project management skills with the ability to manage multiple priorities simultaneously
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Clear, professional communication with guests, ownership, and cross-functional department leaders
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Sound judgment and composure under pressure, particularly during emergencies
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Strong knowledge of security operations, loss prevention, and emergency response protocols
This resort is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic. This job description is not intended to be all-inclusive and may be amended to reflect changing business needs.
