Top 94 Travel manager Jobs in Napa Ca

Front Desk Manager
Best Western John Muir Inn —Martinez, CA
- $21 - $24 an hour
- Weekends as needed
- Mid-level
- Hotel
- High school diploma or GED
Quick Apply
Manager on Duty - Marin Y
YMCA of Greater San Francisco —San Rafael, CA
- $22.10 - $26.00 an hour
- Full-time
- Background check
- Spanish
- Ability to walk for extended periods
- On-the-job training
Quick Apply
Project Manager
ServiceMaster Restoration Services —Santa Rosa, CA
- $70,000 - $90,000 a year
- On call
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Health savings account
- Disability insurance
Quick Apply
Hospitality & Events Manager - Mumm Napa
Trinchero Family Estates —Napa, CA
- $95,000 - $120,000 a year
- Part-time
- Marketing
- English
- Analysis skills
- Profit sharing
- Disability insurance
Assistant Manager Events
Treasury Wine Estates —Napa, CA
- $26.44 - $34.13 an hour
- Extended hours
- Sales
- Ability to walk for extended periods
- Mid-level
- Wellness program
- Paid parental leave
General Manager
Auberge du Soleil —Rutherford, CA
- $300,000 - $325,000 a year
- Full-time
- Residential
- Hotel
- Recruiting
- Health insurance
Quick Apply
Events Manager
Joseph Phelps —Saint Helena, CA
- $85,000 - $95,000 a year
- Weekends as needed
- Spanish
- Inventory management
- Ability to walk for extended periods
- Paid holidays
- Health insurance
Quick Apply
Hospitality & Events Manager
The Napa Valley Reserve —Saint Helena, CA
- $85,000 - $95,000 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Inventory management
Quick Apply
Assistant Area Manager, Sonoma
AvantStay —Sonoma, CA
- $70,304 a year
- Weekends as needed
- Microsoft Excel
- Salesforce
- Mid-level
- Mileage reimbursement
- Paid parental leave
OPENING GENERAL MANAGER – RESTAURANT / NIGHTLIFE / LIVE ENTERTAINMENT
New Restaurant/Nightlife/Live Entertainment Venue Opening in Santa Rosa —Santa Rosa, CA
- $88,000 - $110,000 a year
- Weekends as needed
- Bar
- 5 years
- In-person
- Relocation assistance
Quick Apply
1d
On-Call Program Manager
The Culinary Institute of America —Napa, CA
- $40 an hour
- Part-time
- Culinary experience
- Research
- Mid-level
Quick Apply
Operations Manager & Concierge, Napa
Exclusive Resorts LLC —Napa, CA
- $72,000 - $74,000 a year
- Full-time
- 5 years
- Mid-level
- Residential
Quick Apply
9d
Hotel Operations & Guest Service Manager
Home2 Suites by Hilton American Canyon —American Canyon, CA
- Full-time
- In-person
- Senior level
- Resort
- Health insurance
- Dental insurance
Quick Apply
10d
Assistant General Manager
Fairfield Napa Residence Inn by Marriott —Fairfield, CA
- $80,000 - $85,000 a year
- Full-time
- Sales
- Inventory management
- Mid-level
- Profit sharing
- Health insurance
Quick Apply
Wellness Manager
Boardwalk IG Management LLC —Yountville, CA
- $90,000 - $100,000 a year
- Weekends as needed
- Merchandising
- 3 years
- Recruiting
Quick Apply
Guest Services Manager
Stanly Ranch —Napa, CA
- $78,000 a year
- Full-time
- Spanish
- Mid-level
- Residential
Quick Apply
Club Manager
Planet Fitness - Redding —Napa, CA
- $64,480 a year
- Full-time
- 18 years or older
- CPR Certification
- Computer literacy
Quick Apply
PF General Manager
Key Collision Group —Napa, CA
- $70,304 a year
- Full-time
- 18 years or older
- CPR Certification
- Computer literacy
Quick Apply
Banquet Manager
Estate Yountville —Yountville, CA
- $80,000 - $90,000 a year
- Weekends as needed
- Mid-level
- 3 years
- Hotel
Quick Apply
Assistant Manager
Planet Fitness - Redding —Napa, CA
- $22 - $25 an hour
- Full-time
- 18 years or older
- CPR Certification
- Computer literacy
Quick Apply

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travel manager jobs near napa ca

Front Desk Manager

Best Western John Muir Inn
Martinez, CA

Quick Apply

Job Details

Full-time
$21 - $24 an hour

Qualifications

Staff supervision
Managing teams in a customer support role
Team leadership
Managing hospitality teams
Performance management
High school diploma or GED
Team development
Attention to detail
Property management systems (PMS)
Hotel and accommodations guest complaints handling
Business operations
Time management

Full Job Description

Overview

The primary responsibility of the Front Desk Manager is to lead and supervise the front desk team to ensure smooth, efficient daily operations that result in an exceptional guest experience and positive feedback. This role is accountable for coordinating all front office activities and serves as a key support to the General Manager by overseeing staff performance, maintaining service standards, and ensuring overall departmental effectiveness.

RESPONSIBILITIES AND DUTIES

Meet with Guest Service personnel to review any pending guests’ requests, problems, and/or complaints presented at the front desk or through reservations, comment cards, and/or phone calls in an attentive, courteous manner.
Ensure all Guest Service personnel follow and practice correct check-in/out procedures and phone etiquette.
Monitor credit reports, open balances, and/or high balances.
Monitor all VIPs, special guests, and requests. Ensure elite recognition gift bags are prepared for arrivals.
Review online guest reviews and implement changes when needed. Address negative reviews with the front desk team.
Encourage and motivate the front desk team to acquire positive online hotel reviews.
Monitor and track brand enrollment requirements. Motivate the team to achieve the required goals.
Maintain inventories of office supplies and collateral used at the front desk.
Perform data entry and other duties as delegated by the General Manager and typically performed at the Front Desk.
Create the front office weekly schedule according to forecast and payroll budget.
Conduct monthly front desk meetings.
Ensure all front desk teams have completed the required brand training.
Respond to all email inquiries.
Ensure team members arrive at work on time and in uniform.
Motivate, coach, and counsel all Guest Services personnel.
Complete all required FOM training required by the brand.
Maintain and monitor “Lost and Found” procedures and policies.
Ensure correct and accurate cash handling at the Front Desk
Review and respond to group or corporate rate inquiries.

QUALIFICATIONS

High school diploma or equivalent required; college degree in hospitality or related field preferred
Minimum of 2 years of front desk or hotel operations experience, with at least 1 year in a supervisory or lead role
Experience with Visual Matrix preferred
Availability to work flexible hours, including evenings, weekends, and holidays as needed
Ability to stand for extended periods and lift up to 25 pounds
Operations management experience with a demonstrated track record of developing and leading a team.
Strong leadership and team development skills
Excellent communication and interpersonal abilities
Proven ability to resolve guest issues professionally and promptly
Detail-oriented with strong organizational and time-management skills
Comfortable with multitasking in a fast-paced environment
Proficient in Microsoft Office and standard front office systems

Job Type: Full-time

Pay: $21.00 - $24.00 per hour

Experience:

Visual Matrix: 1 year (Required)
Front Desk Supervisory: 1 year (Required)

Ability to Commute:

Martinez, CA 94553 (Required)

Work Location: In person

Quick Apply

Refine Your Search

travel manager jobs in napa ca

Front Desk Manager

Manager on Duty - Marin Y

Project Manager

Hospitality & Events Manager - Mumm Napa

Assistant Manager Events

General Manager

Events Manager

Hospitality & Events Manager

Assistant Area Manager, Sonoma

OPENING GENERAL MANAGER – RESTAURANT / NIGHTLIFE / LIVE ENTERTAINMENT

On-Call Program Manager

Operations Manager & Concierge, Napa

Hotel Operations & Guest Service Manager

Assistant General Manager

Wellness Manager

Guest Services Manager

Club Manager

PF General Manager

Banquet Manager

Assistant Manager

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