Top 35 Call center work from home Jobs in Naperville, Il

Remote Certified Pharmacy Technician
Actalent —Bolingbrook, IL
- $20.67 - $21.15 an hour
- Temporary
- Remote
- HIPAA
- Mid-level
- High school diploma or GED
- Commuter assistance
- Health savings account
Quick Apply
1h
Support Specialist (Chat, Emails, Calls) Remote
Inspira Financial Trust, LLC —Oak Brook, IL
- $18.50 an hour
- Monday to Friday
- Remote
- Bachelor's degree
- No degree
- Typing
- Paid training
- Commuter assistance
Remote Customer Service Representative
Annuity Health —Westmont, IL
- $16 - $23 an hour
- Remote
- Computer literacy
- High school diploma or GED
- Communication skills
- Health savings account
- Paid holidays
Quick Apply
Patient Service Rep
Grove Dental Associates —Downers Grove, IL
- $17 an hour
- Full-time
- Remote
- High school diploma or GED
- Computer skills
- 2 years
- 401(k)
- Paid time off
7d
Call Center Remote Customer Service Representative
VIMO INC —Clarendon Hills, IL
- $17 - $19 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Spanish
- Paid training
- Health insurance
Quick Apply
Call Center Specialist- R&W (Remote)
Inspira Financial Trust, LLC —Oak Brook, IL
- $18.50 an hour
- 8 hour shift
- Remote
- Bilingual
- Microsoft Office
- No degree
- Paid training
- Health savings account
Inbound Sales Representative (Remote/Central Time)
A Place for Mom —Naperville, IL
- $45,760 a year
- Weekends as needed
- Remote
- Microsoft Word
- Mid-level
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
13d
Spanish Bilingual Remote Customer Service Representative
VIMO INC —Naperville, IL
- $19.00 - $20.50 an hour
- Seasonal
- Remote
- Background check
- 18 years or older
- Spanish
- Paid training
- Health insurance
Quick Apply
Future Hires Customer Care
I-CAR —Hoffman Estates, IL
- Remote
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
(Remote) Inside Sales Representative + Uncapped Commission + Base Pay (No Cold Calling)
eFinancial, LLC —Des Plaines, IL
- $15 an hour
- Full-time
- Remote
- Background check
- Mid-level
- Business development
- Paid training
- AD&D insurance
Quick Apply
8d
Licensed Customer Service Representative
Gallagher —Rolling Meadows, IL
- $20 an hour
- Full-time
- Remote
- Spanish
- Word processing
- Computer literacy
- Paid parental leave
- Health savings account
Inside Sales - Junior Mortgage Banker
The Federal Savings Bank —Oak Brook, IL
- $36,000 - $42,000 a year
- Full-time
- Remote
- Military
- High school diploma or GED
- Military encouraged
- Dental insurance
- Flexible spending account
Quick Apply
Field Enumerator
National Association of State Departments of Agriculture —Schaumburg, IL
- From $19.52 an hour
- Part-time
- Remote
- Residential
- Communication skills
- Entry level
- Work from home
- Flexible schedule
Quick Apply
SaaS Account Executive - Contact Center and UC Analytics (Remote, East US)
Brightmetrics —United States
- $165,000 - $180,000 a year
- Full-time
- Remote
- Travel
- Senior level
- AD&D insurance
- Disability insurance
Quick Apply
13d

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Remote Certified Pharmacy Technician

Actalent -
Bolingbrook, IL

Quick Apply

Job Details

Temporary | Temp-to-hire
$20.67 - $21.15 an hour
1 hour ago

Benefits

Commuter assistance
Health savings account
AD&D insurance
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
Flexible schedule
Life insurance

Qualifications

Customer communication
Pharmacy Technician License
Sales order data entry
HIPAA
High school diploma or GED
Documentation tools
Conflict management
Health information regulatory compliance
Collaborative technology platforms
Microsoft Teams
SharePoint
Phone call management
Clinical confidentiality policies
Video conferencing systems operation

Full Job Description

PLEASE READ BEFORE APPLYING

Location Requirement: This is a remote position, but you must be located in IL, WI, IN, or FL. Applicants outside these states are not eligible.

Job Title: Remote Pharmacy Customer Care Specialist

Job Description

Serve as the primary point of contact for home dialysis customers, providing professional, empathetic, and timely support.
Process customer orders via telephone accurately and efficiently while ensuring full compliance with pharmacy regulations.
Obtain and verify customer information, including prescription details, quantities, and product usage, to ensure safe and accurate order fulfillment.
Ensure all patient-related interactions comply with HIPAA regulations and protect patient confidentiality at all times.
Resolve customer questions, complaints, and service issues by identifying root causes and recommending appropriate solutions.
Investigate and track product shipments using carrier tools such as the UPS website and coordinate with the transportation team to resolve delivery issues.
Coordinate with internal departments to expedite shipments, release orders, and arrange alternate shipment options for back-ordered items to ensure timely delivery.
Process customer returns and request customer credits in accordance with company policies and procedures.
Collaborate with Routing, Transportation, Sales, and Credit & Collections teams to resolve customer issues and provide a cohesive, seamless customer experience.
Meet established performance expectations related to call quality, schedule adherence, order accuracy, and service level standards.
Adapt to changing business needs and evolving customer requirements while maintaining a high standard of service.
Work effectively and independently in a remote environment using a reliable high-speed wired internet connection.
Support business operations by working a flexible schedule within the Customer Care operating hours of 7:00 a.m. to 6:00 p.m. CST, Monday through Friday.
Work closing shifts as needed and remain available until all customer calls in the queue have been answered.
Handle high call volumes and maintain composure and professionalism under pressure in a fast-paced call center environment.

Essential Skills

Active pharmacy technician license AND Active Certification from PTCB or NHA from one of the following states: Illinois (IL), Indiana (IN), Wisconsin (WI), or Florida (FL).
Minimum of 2–4 years of call center experience in a clinical or pharmacy setting.
High school diploma or equivalent GED.
Demonstrated experience handling high call volumes in a customer-facing environment.
Excellent written and verbal communication skills.
Ability to work effectively under pressure while maintaining a professional and empathetic demeanor.
Strong attention to detail, including accurate order entry and documentation.
Proven problem-solving, conflict resolution, and organizational skills.
Ability to work independently and reliably in a remote environment.
Proficiency with Microsoft 365, including SharePoint and Microsoft Teams.
Ability to work within the operating hours of 7:00 a.m. to 6:00 p.m. CST, Monday through Friday.
Reliable high-speed wired internet connection suitable for remote call center work.
Ability to maintain a HIPAA-compliant workspace and uphold confidentiality standards.

#ACTpharm26

Work Environment

This position is 100% remote and operates within a structured call center environment that supports home dialysis patients. Team members work from a dedicated, HIPAA-compliant workspace in their home and may not work from public spaces or open, shared environments. A strong, reliable high-speed wired internet connection is required; hotspot connections are not permitted. The Customer Care team operates Monday through Friday between 7:00 a.m. and 6:00 p.m. CST. Employees should expect an 8-hour shift within these hours, with typical schedules likely falling between 9:00 a.m. and 5:00 p.m. or 10:00 a.m. and 6:00 p.m. CST. All calls in the queue must be handled before signing off for the day, and schedules are communicated approximately two weeks in advance. Training is fully remote, lasts about six weeks, and occurs during daytime hours (approximately 8:00 a.m. to 4:00 p.m. or 8:30 a.m. to 4:30 p.m. CST), after which team members begin taking calls independently.

Job Type & Location

This is a Contract to Hire position based out of Bolingbrook, IL.

Pay and Benefits

The pay range for this position is $20.67 - $21.15/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Aug 26, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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Refine Your Search

call center work from home jobs in naperville, il

Remote Certified Pharmacy Technician

Support Specialist (Chat, Emails, Calls) Remote

Remote Customer Service Representative

Patient Service Rep

Call Center Remote Customer Service Representative

Call Center Specialist- R&W (Remote)

Inbound Sales Representative (Remote/Central Time)

Spanish Bilingual Remote Customer Service Representative

Future Hires Customer Care

(Remote) Inside Sales Representative + Uncapped Commission + Base Pay (No Cold Calling)

Licensed Customer Service Representative

Inside Sales - Junior Mortgage Banker

Field Enumerator

SaaS Account Executive - Contact Center and UC Analytics (Remote, East US)

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