Top 342 Center manager Jobs in Naperville, Il

National Contact Center Manager
Pet Butler —Plainfield, IL
- $60,000 - $75,000 a year
- Full-time
- Hybrid work
- Marketing
- 3 years
- High school diploma or GED
- Paid holidays
- Disability insurance
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Operations Manager
Crate and Barrel —Romeoville, IL
- $101,000 - $135,000 a year
- Email
- Inventory management
- US work authorization
- Fair chance
- Store discount
- Disability insurance
Multi-Tenant Data Center (MTDC) Facilities Account Manager - Central, Northeast & Southeast Region
Eaton —Glendale Heights, IL
- $143,250 - $210,100 a year
- Full-time
- Remote
- Up to 50% travel
- Driver's License
- Bachelor's degree
- Retirement plan
Operations Manager
BY YOUR SIDE-Autism Therapy Services —Plainfield, IL
- $50,000 - $602,000 a year
- Overtime
- Mid-level
- Travel
- US work authorization
- Paid holidays
- Health insurance
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Assistant Distribution Center Manager
OmniCable —Carol Stream, IL
- $100,000 - $125,000 a year
- Full-time
- Bilingual
- 5 years
- Military
- AD&D insurance
- Disability insurance
(USA) Vision Center Manager NL 1
Walmart —Glen Ellyn, IL
- $27 - $37 an hour
- Management
- High school
- Merchandising
- Paid jury duty
- Disability insurance
10d
Office Manager, Customer Innovation Center
Belden Inc —Chicago, IL
- $75,000 - $95,000 a year
- Mid-level
- Office
- Contracts
- Health savings account
- Employee stock purchase plan
U-Haul Moving Center General Manager
U-Haul —Bolingbrook, IL
- $3,000.00 - $5,949.99 a month
- Weekends as needed
- Clean driving record
- Computer literacy
- Mid-level
- Paid holidays
- Health insurance
2h
Distribution Center Operations Manager
Pet Food Experts,LLC —Bartlett, IL
- $90,000 - $110,000 a year
- 5 years
- Forklift
- Supervising experience
- Paid parental leave
- AD&D insurance
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Center of Store Replenishment Operations Manager
Albertsons Companies —Itasca, IL
- $95,000 - $124,000 a year
- Full-time
- Office
- Microsoft Office
- 3 years
- Health insurance
- Dental insurance
Quick Apply
7d
ATE - Remote Center Manager
Automotive Technology Experts —Westmont, IL
- $100,000 - $125,000 a year
- Full-time
- Mid-level
- Opportunities for advancement
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7d
Quality Assurance Manager
Confidential —Chicago, IL
- From $70,000 a year
- Full-time
- Management
- 5 years
- Office
- Health insurance
- Dental insurance
Quick Apply
Medical Equipment Lead Installer
CME Corp —Roselle, IL
- $22 - $24 an hour
- 8 hour shift
- Carpentry
- Background check
- Management
- Paid holidays
- Disability insurance
Quick Apply
6d
Sales Associate
MedTec Healthcare & Private Duty —Naperville, IL
- $55,000 - $70,000 a year
- Full-time
- Spanish
- Marketing
- High school diploma or GED
- Health insurance
- Dental insurance
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Night-time Line Haul Driver 78 cpm
Ward Trucking —Chicago Ridge, IL
- $90,000 - $100,000 a year
- Full-time
- Clean driving record
- Hazmat Endorsement
- Local
- Health insurance
- Dental insurance
Quick Apply
14d
Distribution Center Supervisor
OmniCable —Carol Stream, IL
- $33 - $38 an hour
- Full-time
- Bilingual
- 18 years or older
- 5 years
- AD&D insurance
- Disability insurance
Financial Center Manager II - Wheaton or surrounding area
Fifth Third Bank —Wheaton, IL
- $45,100 - $85,600 a year
- Full-time
- Mid-level
- Office
- Leadership
Assistant Distribution Center Manager
ASSA ABLOY —Addison, IL
- $61,327 - $81,168 a year
- Computer literacy
- Mid-level
- Windows
- Health insurance
- Dental insurance
Business Development Manager - Data Centers
GE Vernova —Oak Brook, IL
- $108,600 - $181,000 a year
- Full-time
- Remote
- Up to 50% travel
- Marketing
- 5 years
- Paid parental leave
- Paid holidays
Category Manager
HARIBO of America —Rosemont, IL
- $118,000 - $144,000 a year
- Full-time
- Remote
- 5 years
- Presentation skills
- Bachelor's degree

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center manager jobs near naperville, il

National Contact Center Manager

Pet Butler
Plainfield, IL

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Job Details

Full-time
$60,000 - $75,000 a year

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Staff supervision
Team supervision
Managing teams in a customer support role
Coaching
High school diploma or GED
Telephone systems
Typing
Call center management

Full Job Description

Pet Butler LLC, a Spring-Green Enterprise company, is seeking a full-time National Call Center Manager located in our Plainfield, IL Office. This position will have a hybrid work schedule.

We offer competitive pay, benefits including medical, dental, vision, life and disability insurance, 401(k) participation and paid holidays and vacation. Join our culture with core values of Customer Focus, Pursuing Common Goals, Family, Integrity, Innovation, and Perseverance.

Annual salary
$60k - $75k based on experience.

Summary
Under the guidance of the Brand President, lead the National Contact Center staff and implement initiatives to build business for Pet Butler Franchisees. Focus on annual roadmap, staffing, training, procedures, customer service excellence, attention to calls, emails, leads, all Contact Center activities in ARF, quality assurance, performance metrics, as well as other daily activities.

Essential Duties and Responsibilities

Leads the National Contact Center strategy, aligning operations, staffing, and performance with company and franchise growth objectives.
Defines, monitors, and improves key performance metrics including conversion, productivity, service levels, and quality assurance.
Leads, develops, and manages a team of 6–50 Contact Center professionals, including hiring, onboarding, coaching, and performance management.
Establishes a high-performance, accountable team culture focused on continuous improvement and customer outcomes.
Designs and maintains training programs, standard operating procedures, scripts, and communication frameworks.
Oversees daily contact center operations across inbound, outbound, and digital channels.
Manages escalations and ensures timely resolution of customer and franchise-related issues.
Analyzes data and reporting to identify trends, diagnose issues, and drive operational improvements.
Partners with franchise owners, leadership, and cross-functional teams to support business objectives and improve service delivery.
Contributes to and represents the National Contact Center in key company and franchise initiatives, including Discovery Day, New Owner Training, and company communications.

Supervisory Responsibilities
Leads and oversees a team of Contact Center professionals, including part-time, full-time and seasonal staff (6–50 employees). Accountable for hiring, onboarding, coaching, performance management, and workforce planning to support business objectives. Ensures performance standards, employee development, and team accountability align with operational and organizational goals, policies and applicable laws.

Qualifications
Education and/or Experience

High school diploma or general education degree (GED) required; some college course work in Business, Sales, Marketing, Communications or related subject matter preferred.
Minimum three or more years of sales and customer service/call center experience.
Minimum of three years of successful supervisory or managerial experience.
Proven ability to coach, motivate and lead a successful Call Center staff.
Knowledge of Call Center Metrix and KPI's, as well as phone system call center applications.
Minimum typing skills 45 WPM

Equal Opportunity Employer

To ensure the efficiency and fairness of our hiring process, Spring-Green Enterprises Inc. and its affiliated companies utilize Artificial Intelligence (AI) tools with our applicant tracking system (ATS). These tools are designed to assist, not replace human judgement. AI may be used to scan resumes to match applicant skills against job descriptions to help identify top candidates. We are committed to an equitable hiring process in accordance with Equal Opportunity (EEO) principles. Final Hiring decisions are always made by our recruitment team and hiring managers. AI recommendations are reviewed to ensure accuracy and to provide a fair, personalized evaluation for applicants. By submitting your application, you acknowledge that your application may be processed using these tools.

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Refine Your Search

center manager jobs in naperville, il

National Contact Center Manager

Operations Manager

Multi-Tenant Data Center (MTDC) Facilities Account Manager - Central, Northeast & Southeast Region

Operations Manager

Assistant Distribution Center Manager

(USA) Vision Center Manager NL 1

Office Manager, Customer Innovation Center

U-Haul Moving Center General Manager

Distribution Center Operations Manager

Center of Store Replenishment Operations Manager

ATE - Remote Center Manager

Quality Assurance Manager

Medical Equipment Lead Installer

Sales Associate

Night-time Line Haul Driver 78 cpm

Distribution Center Supervisor

Financial Center Manager II - Wheaton or surrounding area

Assistant Distribution Center Manager

Business Development Manager - Data Centers

Category Manager

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