Top 5192 Customer experience manager Jobs in Naperville, Il

Sr. Manager, Channel Programs
The Chamberlain Group LLC —Oak Brook, IL
- $129,700 - $209,200 a year
- Full-time
- Hybrid work
- Marketing
- Analysis skills
- Bachelor's degree
- 401(k)
Quick Apply
3d
Account Manager- Employee Benefits
Connor & Gallagher Benefit Services —Lisle, IL
- $65,000 - $80,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Sales
- Paid holidays
- Disability insurance
Quick Apply
10d
Operations Manager- Transportation (Supply Chain/Logistics) $10K Sign on Bonus
Penske Truck Leasing and Logistics —Bolingbrook, IL
- $85,600 - $115,600 a year
- Monday to Friday
- Microsoft Excel
- Microsoft Outlook
- Pass drug screening
Procurement Manager
Loaves & Fishes Community Services —Aurora, IL
- From $70,000 a year
- Email
- Mid-level
- Bachelor's degree
- Business Administration
- Health insurance
- Dental insurance
Quick Apply
Supervisor, Industrial Vending Support Team
MAGID GLOVE & SAFETY MANUFACTURING CO, LLC —Romeoville, IL
- $68,000 - $95,200 a year
- Mid-level
- Office
- 3 years
- Profit sharing
- Paid holidays
Quick Apply
Regional General Manager
Confidential —Woodridge, IL
- $140,000 - $160,000 a year
- Full-time
- Ability to walk for extended periods
- Office
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
14d
Senior Customer Success Manager (Remote - IL)
Nodes & Links —Chicago, IL
- $140,000 - $155,000 a year
- Full-time
- Remote
- 5 years
- Construction experience
- Senior level
- Health insurance
- 401(k)
The North Face: Store Manager - Oakbrook Center
VF Corporation —Oak Brook, IL
- $76,800 - $96,000 a year
- Full-time
- 5 years
- Word processing
- Merchandising
Quick Apply
13d
Client Success Manager
MedPro Disposal —Naperville, IL
- $50,000 - $85,000 a year
- Full-time
- Bachelor's degree
- Continuous improvement
- Senior level
- Paid holidays
- Health insurance
Quick Apply
Community Manager
BH Management —Wheaton, IL
- $71,012.84 - $106,519.26 a year
- Full-time
- Microsoft Word
- Mid-level
- 3 years
Quick Apply
9d
Customer Success Manager
Instrumentum —Elmhurst, IL
- $85,000 - $105,000 a year
- Full-time
- Hybrid work
- Marketing
- 3 years
- Analysis skills
Quick Apply
Manager, Care Management Support
Humana —Naperville, IL
- $78,400 - $107,800 a year
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid parental leave
- Paid holidays
Customer Experience Manager
Dexter Magnetic Technologies —Elk Grove Village, IL
- $120,000 - $140,000 a year
- Full-time
- Background check
- Bachelor's degree
- Travel
- AD&D insurance
- Paid holidays
Quick Apply
Customer Service Lead
Advanced Purification Engineering Corporation —Rosemont, IL
- $110,000 - $130,000 a year
- Full-time
- Hybrid work
- Bachelor of Science
- Mid-level
- Supervising experience
- Dental insurance
- Paid time off
Quick Apply
13d
Customer Support Supervisor
Pella Corporation —Geneva, IL
- $66,000 - $80,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Organizational skills
- Paid holidays
- Disability insurance
Customer Care Manager
Walden University —Lisle, IL
- $60,000 - $63,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
Client Manager
MP1 Solution —Naperville, IL
- $50,000 - $85,000 a year
- Full-time
- Marketing
- Mid-level
- Analysis skills
- Paid holidays
- Health insurance
Quick Apply
Assistant Store Manager - Customer Experience
PetSmart —Downers Grove, IL
- $27.04 - $44.55 an hour
- Weekends as needed
- 18 years or older
- Mid-level
- 3 years
- Health insurance
- Tuition reimbursement
Operations Manager
Crate and Barrel —Romeoville, IL
- $101,000 - $135,000 a year
- Email
- Inventory management
- US work authorization
- Fair chance
- Store discount
- Disability insurance
Complaint Handling Manager
Sonova —Aurora, IL
- $78,000 - $97,000 a year
- Hybrid work
- 5 years
- High school diploma or GED
- Analysis skills
- Paid parental leave
- Paid holidays

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customer experience manager jobs near naperville, il

Sr. Manager, Channel Programs

The Chamberlain Group LLC -
Oak Brook, IL

Quick Apply

Job Details

Full-time
$129,700 - $209,200 a year
3 days ago

Benefits

401(k)

Qualifications

Change management
Bachelor's degree

Full Job Description

Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster® and Chamberlain® , are found in 51+ million homes, and 14 million+ people rely on the myQ® app daily.

The Channel Value Management (CVM) Sr. Manager is responsible for developing and executing strategies that drive sustainable sales growth, improve profitability, and accelerate revenue growth across all Partner Channels. This role leads cross-functional initiatives to optimize channel and sales programs that improve pricing, mix, and margin performance.

The CVM Senior Manager partners closely with Sales, Go-To-Market, Finance, and Product teams to identify growth levers, analyze performance trends, and design programs that expand market share and profitability. This includes leading a team that is responsible for channel program design and enforcement to ensure anticipated impact is achieved and Channel conflict is managed while re-enforcing CG’s value proposition.

The ideal candidate combines strong analytical capability with business acumen, ability to operationalize growth strategies, and the capacity to influence across functions. Success is translating data-driven insights into actionable strategies measured by consistent revenue growth, improved profitability, and increased Partner engagement.

Job Responsibilities:

Develop partner investment strategy to maximize profitable growth aligned with channel objectives
Design innovative channel programs that accelerate partner & consumer value while fitting with established customer value frameworks
Define pricing governance including channel guidelines, product-level restrictions and special pricing review, approval and rationalization. Evaluate margin impacts of pricing decisions and recommend trade-offs to maximize revenue while protecting profitability.
Establish comprehensive portfolio program budgets to allocate coverage, incentives, program spend and other resources to the most effective uses
Create and deliver effective communication methods for internal & external dissemination of program value
Collaborate and work with Pricing, Finance, and Sales teams to make adjustments to pricing strategies, promotions, and incentive programs
Develop partner segmentation and tiering models that reflect performance, loyalty, and growth potential.
Support long-term channel growth strategies, including new partner recruitment and ecosystem expansion
Act as a key point of contact for escalations and strategic partner discussions related to program benefits and alignment.
Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams.
Protect Chamberlain Group’s reputation by keeping information confidential.
Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies.
Contribute to the team effort by accomplishing related results and participating on projects as needed.
Motivate and lead a high performance team by attracting, developing, engaging and retaining team members
Drive the performance management and compensation processes by communicating job expectations, monitoring and evaluating performance, providing feedback and facilitating employee development per the company’s policies
Maintain transparent communication by appropriately communicating organization information to team through department meetings, one-on-one meetings, appropriate email, IM and regular interpersonal communications
Lead and motivate individuals and teams to create a workplace culture that is consistent with the CG mission, vision and values.

Job Requirements:

Bachelor’s degree in Business, Marketing or related field
9+ years in Sales, Marketing, and/or Consulting; 3+ years supporting, developing, or implementing channel programs
Strong financial acumen
Project management experience
Demonstrated ability to lead change
Ability to travel up to 25% of time in North America

Preferred:

Master’s in Business Administration (MBA)
Experience within the Consumer/Durable Goods industry
Experience with IoT products
Project management certification

#LI- Hybrid – Oak Brook, IL

#LI-MM1

#INDCHP

The pay range for this position is $129,700.00 - $209,200.00; base pay offered may vary depending on a number of factors including, but not limited to, the position offered, location, education, training, and/or experience. In addition to base pay, also offered is a comprehensive benefits package and 401k contribution (all benefits are subject to eligibility requirements). This position is eligible for participation in a short-term incentive plan subject to the terms of the applicable plans and policies.

Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We’re proud to be an Equal Opportunity Employer, and you’ll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We’re committed to fostering an environment where people of all lived experiences feel welcome.

Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence [email protected].

NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly.

Quick Apply

Refine Your Search

customer experience manager jobs in naperville, il

Sr. Manager, Channel Programs

Account Manager- Employee Benefits

Operations Manager- Transportation (Supply Chain/Logistics) $10K Sign on Bonus

Procurement Manager

Supervisor, Industrial Vending Support Team

Regional General Manager

Senior Customer Success Manager (Remote - IL)

The North Face: Store Manager - Oakbrook Center

Client Success Manager

Community Manager

Customer Success Manager

Manager, Care Management Support

Customer Experience Manager

Customer Service Lead

Customer Support Supervisor

Customer Care Manager

Client Manager

Assistant Store Manager - Customer Experience

Operations Manager

Complaint Handling Manager

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