Top 110 It help desk support Jobs in Naperville, Il

IT Help Desk Analyst
Unilock Chicago, Inc —Aurora, IL
- $60,000 - $70,000 a year
- Mid-level
- Office
- Windows
- Health savings account
- Health insurance
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2d
IT Support Desk Technician
BALL HORTICULTURAL COMPANY —West Chicago, IL
- $48,000 - $57,000 a year
- Full-time
- Microsoft Outlook
- Computer literacy
- Office
- Profit sharing
- Paid holidays
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Help Desk Support
PureBit —Aurora, IL
- Research
- Mid-level
IT Generalist (Tier 2 Helpdesk)
Metro Infectious Disease Consultants (MIDC) —Burr Ridge, IL
- $68,000 - $75,000 a year
- Full-time
- HIPAA
- Mid-level
- Office
- Profit sharing
- Disability insurance
IT Support Desk Technician
AllSaints —Bolingbrook, IL
- $24 - $25 an hour
- Full-time
- Mid-level
- Windows
- Warehouse
- Disability insurance
- Health insurance
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3d
IT Specialist/AI Tech
Connection —Downers Grove, IL
- Full-time
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
IT Generalist (Tier 2 Helpdesk)
Metro Infectious Disease Consultants —Burr Ridge, IL
- $68,000 - $75,000 a year
- Full-time
- HIPAA
- Mid-level
- Office
- Profit sharing
- Disability insurance
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Help Desk Technician (Tier 1-2)
Lyra Technology Group —Lisle, IL
- $50,000 - $65,000 a year
- SharePoint
- Experience equivalent to degree accepted
- In-person
- Disability insurance
- Health insurance
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IT Support Specialist II
Shorr Packaging Corp. —Aurora, IL
- $30 - $33 an hour
- Full-time
- Hybrid work
- Mid-level
- Windows
- 3 years
- Health insurance
- Dental insurance
HELP DESK TECHNICIAN - TIER I
CDS Office Technologies —Lombard, IL
- $20 - $21 an hour
- Urgently hiring
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
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Tier 3 Engineer
Proven Business Systems LLC —Schaumburg, IL
- $75,000 - $100,000 a year
- Full-time
- Computer science
- 7 years
- Azure
- Paid parental leave
- Health savings account
FedRamp Information Security & Observability Analyst
IFS —Itasca, IL
- $78,000 - $97,000 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- DevOps
- Paid holidays
- Health insurance
Quick Apply
Customer Support Representative (Home Warranty)
Guard Home Warranty —Warrenville, IL
- $21 - $23 an hour
- Full-time
- Computer literacy
- Office
- US work authorization
- Paid training
- Health insurance
Quick Apply
3d
Senior Client Success Manager
Confidential —Lombard, IL
- $115,000 - $130,000 a year
- Full-time
- Background check
- Office
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
6d
Support Technician I (5:00 AM- 5:00 PM)
Remprex, LLC —Lisle, IL
- $45,000 a year
- 12 hour shift
- Hybrid work
- Background check
- Pass drug screening
- English
- AD&D insurance
- Paid holidays
Quick Apply
Service Desk Support I
HellermannTyton —Romeoville, IL
- Full-time
- Background check
- Clean driving record
- Pass drug screening
Quick Apply
IT Help Desk Technician - Entry Level
Middleground —Westchester, IL
- Full-time
- Windows
- High school diploma or GED
- Analysis skills
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Manager - IT Service Desk
United Airlines —Arlington Heights, IL
- $102,220 - $133,194 a year
- Full-time
- Mid-level
- Office
- 3 years
- Paid holidays
- Disability insurance
Help Desk Technician-Romeoville, IL
SATO America LLC —Romeoville, IL
- $50,000 - $55,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Analysis skills
Quick Apply
IT Help Desk Administrator
DMG MORI USA, INC —Hoffman Estates, IL
- $65,000 - $70,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
6d

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it help desk support jobs near naperville, il

IT Help Desk Analyst

Unilock Chicago, Inc -
Aurora, IL

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Job Details

$60,000 - $70,000 a year
2 days ago

Benefits

Health savings account
Health insurance
Flexible spending account
Paid time off
401(k) matching
Opportunities for advancement
Life insurance

Qualifications

Windows
Incident Escalation
Manufacturing facility experience
Desktop (troubleshooting support)
Azure AD
macOS
Productivity software
Desktop administration
Escalation handling
Active Directory management

Full Job Description

PAVE A BRIGHTER FUTURE FOR YOURSELF!

Looking for a lifelong career with opportunities for advancement and unmatched benefits packages?
Unilock has been North America's premier manufacturer of concrete paving stones and retaining walls for 50 years. Our Aurora, IL location is growing. Unilock facilities are safe, modern, and fully automated production facilities.

We are currently hiring for a Help Desk Analyst

What you’ll do

The Help Desk Analyst’s role provides vital support to Unilock’s employees and computer environment.

Duties and Responsibilities

Provide Level 1 and Level 2 technical support to Unilock employees, delivering prompt, professional, and customer-focused service.
Configure, deploy, and maintain computers, peripherals, and related technology equipment in accordance with company standards and best practices.
Effectively prioritize, manage, and resolve multiple support requests while meeting service expectations and deadlines.
Assist with the installation, configuration, and support of network-connected devices, including servers, printers, and manufacturing/plant equipment.
Collaborate with IT team members to deliver exceptional technology support, maintain system reliability, and continuously improve the user experience.
Manage the company mobile device program, including cell phone provisioning, inventory, carrier relationships, troubleshooting, and user support, while helping IT Desk assist employees
Provide administrative support for IT operations, including maintaining records, managing technology assets, preparing reports, and supporting departmental projects and initiatives

Skills and Requirements

Thorough understanding and experience with configuring Windows 10, 11, and Mac computers
Thorough understanding and experience working with Active Directory and Microsoft Entra ID
Thorough understanding and experience working with and supporting the Microsoft Office suite of software
Ability to investigate, resolve, and escalate issues in a timely and professional manner
Willingness to assist other departments quickly to resolve issues
Certification by Microsoft and one or more Helpdesk certifications
Able to work in a Office and Manufacturing environment

Carry out other related duties as needed to meet departmental and organizational objectives

Salary Range - $60K - $70K annually (Based on Experience) with the potential to earn a yearly bonus

This position is NOT remote. This position is based in Aurora, IL, with occasional travel to our other locations in the Midwest.

What we offer you

- Health Benefits - Effective 1st of the month following start date
- 401k Matching (after a year)
- Life Insurance, HSA & FSA plans
- Well-being Support
- Charitable Contribution Matching
- Paid Time Off
- Year-End Company-wide closure/paid time off

Education

Preferred

Associates or better
Technical/other training or better

Licenses & Certifications

Preferred

Microsoft Cert IT Prof

Skills

Preferred

MS Office
Communication
Multi-Task
Problem Solving
Programming
Troubleshooting

Behaviors

Preferred

Enthusiastic: Shows intense and eager enjoyment and interest
Dedicated: Devoted to a task or purpose with loyalty or integrity
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Innovative: Consistently introduces new ideas and demonstrates original thinking

Motivations

Preferred

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
Self-Starter: Inspired to perform without outside help

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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it help desk support jobs in naperville, il

IT Help Desk Analyst

IT Support Desk Technician

Help Desk Support

IT Generalist (Tier 2 Helpdesk)

IT Support Desk Technician

IT Specialist/AI Tech

IT Generalist (Tier 2 Helpdesk)

Help Desk Technician (Tier 1-2)

IT Support Specialist II

HELP DESK TECHNICIAN - TIER I

Tier 3 Engineer

FedRamp Information Security & Observability Analyst

Customer Support Representative (Home Warranty)

Senior Client Success Manager

Support Technician I (5:00 AM- 5:00 PM)

Service Desk Support I

IT Help Desk Technician - Entry Level

Manager - IT Service Desk

Help Desk Technician-Romeoville, IL

IT Help Desk Administrator

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PAVE A BRIGHTER FUTURE FOR YOURSELF!

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