Top 43 desktop support technician Jobs in naperville il

Help Desk Technician
I.Q. Technologies, Inc. —Woodridge, IL
- From $50,000 a year
- Full-time
- Background check
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Hardware Computer Repair Technician
Virtucom Inc —Naperville, IL
- $16.00 - $19.23 an hour
- Full-time
- Background check
- High school diploma or GED
- 1 year
- Health insurance
- Dental insurance
Quick Apply
IT Support Technician
Forge Strategies —Romeoville, IL
- $24 - $28 an hour
- Windows
- High school diploma or GED
- 1 year
- Paid holidays
- Paid time off
Quick Apply
22h
Configuration Technician
Agilant Solutions Inc —Naperville, IL
- $21 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
End User Support Technician
Marmon Foodservice Technologies, Inc. —Carol Stream, IL
- $44,000 - $66,000 a year
- Weekends as needed
- Azure
- Research
- Office
- Paid holidays
- Health insurance
Quick Apply
IT Support Technician
Suncast Corporation —Batavia, IL
- $50,000 - $65,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Paid parental leave
- Health savings account
Quick Apply
PC Technician
Connection —Downers Grove, IL
- Full-time
- In-person
- 1 year
- Communication skills
1d
Information Technology Support Tech 0526
Coda Resources LTD —Joliet, IL
- $60,000 - $75,000 a year
- Spanish
- Computer science
- Computer Science
Quick Apply
Help Desk Technician
BCI, Inc. —Bartlett, IL
- $17 - $20 an hour
- Full-time
- Software troubleshooting
- Office
- Windows
- Paid time off
- Retirement plan
Quick Apply
PC Technician
OrthoIllinois —Elgin, IL
- $55,785.60 - $75,462.40 a year
- Weekends as needed
- Computer Science
- Mid-level
- Microsoft Office
Quick Apply
12d
Digital Support Specialist
Gordon Flesch Company —Geneva, IL
- $30.66 - $34.00 an hour
- Mid-level
- Organizational skills
- Ability to lift 75 pounds
- Wellness program
- Health insurance
Quick Apply
8d
Desktop Support Technician - Level 3
Ovation Workplace Services Inc —Schaumburg, IL
- $24 - $27 an hour
- Full-time
- Computer Science
- Mid-level
- Associate's degree
Quick Apply
14d
Level 2 / Level 3 Engineer
ETS ENTERPRISES —Rosemont, IL
- $85,000 - $120,000 a year
- Full-time
- Hybrid work
- Mid-level
- Windows
- SharePoint
- Paid time off
- Work from home
Quick Apply
IT Systems Technician
VALTO Inc —Channahon, IL
- $26 - $28 an hour
- Full-time
- Office
- Microsoft Office
- High school diploma or GED
- Health savings account
- Paid holidays
Quick Apply
IT Support Technician
Sterling Labs —Des Plaines, IL
- Full-time
- Computer science
- Microsoft Outlook
- Computer Science
Quick Apply
Deskside Tech
NPO USA —Oak Brook, IL
- Full-time
- Mid-level
- Office
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
9d
IT Technician
Sumitomo Electric U.S.A. Holdings, Inc. —Mount Prospect, IL
- $20 - $22 an hour
- Full-time
- Computer Science
- Bachelor of Science
- Bachelor's degree
IT Technician (Level 1-2)
Kaleidoscope —Chicago, IL
- $60,000 - $70,000 a year
- Hybrid work
- Mid-level
- 3 years
- Continuous improvement
- Retirement plan
Support Technician
Imperial Surveillance, Inc. —Elgin, IL
- $15 - $26 an hour
- 8 hour shift
- Computer science
- Computer Science
- Software troubleshooting
- Health insurance
- Dental insurance
Quick Apply
6d
Service Desk Technology Support Analyst
Sonoma Consulting Inc. —Elk Grove Village, IL
- Full-time
- ERP systems
- Research
- Mid-level
Quick Apply

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desktop support technician jobs near naperville il

Help Desk Technician

I.Q. Technologies, Inc.
Woodridge, IL

Quick Apply

Job Details

Full-time
From $50,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Customer communication
Mobile device support
IT user and group management
GPO
English
Windows
Computer hardware
Desktop (troubleshooting support)
Customer support ticket management
macOS
ServiceNow
Linux
Ticketing system technical support
Help desk

Full Job Description

Company Overview
I.Q. Technologies, Inc. is a leading provider of innovative IT products and services, proudly serving clients across various industries nationwide. Our expertise spans network infrastructure, data centers, information security, virtualization, cloud computing, and comprehensive support solutions designed to empower organizations through technology.

Job Summary
We are seeking a dynamic and motivated Help Desk Technician to join our dedicated IT support team. In this role, you will be the first point of contact for end-users seeking technical assistance, providing prompt and effective solutions to a wide range of hardware and software issues. Your energetic approach and strong communication skills will ensure seamless support for our clients’ IT environments, helping them stay productive and secure. Responsibilities

Respond quickly to help desk requests via ServiceNow, Jira, or other ticketing systems, ensuring timely resolution of issues
Provide technical support for desktop computers, laptops, mobile devices, printers, and peripherals across diverse operating systems including Windows, macOS, and Linux
Troubleshoot software problems related to Microsoft Office applications, operating systems, and specialized enterprise software
Manage computer hardware components and perform upgrades or repairs as needed to optimize performance
Support network administration tasks such as configuring TCP/IP settings, DNS management, VPN access, firewall troubleshooting, LAN setup, and Wi-Fi connectivity using Meraki or similar solutions
Assist with Active Directory management including user account creation, GPO application (Group Policy Objects), and permissions control
Maintain IT infrastructure by monitoring servers running Windows Server or Linux platforms and ensuring system security with firewalls and other security tools

Qualifications

Proven experience in technical support or desktop support roles with a strong customer service orientation
Solid understanding of computer networking concepts including TCP/IP protocols, DNS management, VPNs, LAN/WAN architecture, and network security measures
Hands-on experience with Microsoft Office Suite, Microsoft Windows Server environments, macOS, Linux operating systems, and mobile device management
Familiarity with tools such as SCCM (System Center Configuration Manager), BMC Remedy for ticketing and incident tracking, ServiceNow or Jira for workflow management
Knowledge of Active Directory administration and Group Policy Object (GPO) configuration
Ability to analyze technical issues efficiently using strong problem-solving skills
Excellent communication skills to clearly explain technical solutions to non-technical users

Join us in delivering exceptional IT support that keeps our clients connected and secure! This paid position offers an exciting opportunity to develop your skills in a fast-paced environment while making a tangible impact on organizations nationwide.

I.Q. Technologies, Inc. is an equal opportunity employer. Part of I.Q. Technologies, Inc.’s employment process requires that candidates must successfully complete and pass a background and drug check. Resumes are required during the initial application process. Only candidates that fulfill the necessary requirements will be considered/contacted. NO DIRECT CALLS IN REGARDS TO THIS POSITION.

Pay: From $50,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Experience:

Help desk: 3 years (Required)

Language:

English (Required)

Ability to Commute:

Woodridge, IL 60517 (Required)

Work Location: In person

Quick Apply

Refine Your Search

desktop support technician jobs in naperville il

Help Desk Technician

Hardware Computer Repair Technician

IT Support Technician

Configuration Technician

End User Support Technician

IT Support Technician

PC Technician

Information Technology Support Tech 0526

Help Desk Technician

PC Technician

Digital Support Specialist

Desktop Support Technician - Level 3

Level 2 / Level 3 Engineer

IT Systems Technician

IT Support Technician

Deskside Tech

IT Technician

IT Technician (Level 1-2)

Support Technician

Service Desk Technology Support Analyst

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