Top 8 Intake counselor Jobs in Naperville Il

Mental Health Intake Associate - LOMG Mill Street Naperville - Day Shift
Endeavor Health —Naperville, IL
- $20.69 - $30.00 an hour
- Full-time
- Addiction Medicine
- Clinic
- Analysis skills
- Free parking
- Wellness program
7d
Master's Intake Specialist - Registry
Riveredge Hospital —Forest Park, IL
- $33.33 an hour
- Per diem
- CPR Certification
- BLS Certification
- Inpatient
Intake Assessment Technician (PRN)
Silver Oaks Behavioral Hospital —New Lenox, IL
- $23 an hour
- Overtime
- Inpatient
- Driver's License
- Bachelor's degree
- Free parking
- Paid holidays
Quick Apply
Housing Navigator Intake & Assessment Lead
Covenant House Illinois —Chicago, IL
- $65,000 a year
- Weekends as needed
- Background check
- HIPAA
- Mid-level
Quick Apply
Intake Social Worker Behavioral Health Full Time Nights
Northwestern Memorial Healthcare —Palos Heights, IL
- $32.51 - $45.51 an hour
- 12 hour shift
- Background check
- CPR Certification
- Psychiatry
- Tuition reimbursement
- 401(k) matching
Quick Apply
Therapist Mental Health Professional BH Bilingual Intake
ASSOCIATION FOR INDIVIDUAL DEVELOPMENT —West Chicago, IL
- $25.50 an hour
- Full-time
- Spanish
- Adults
- English
- Paid training
- Paid holidays
Licensed Clinical Psychologist/Intake
Axis for Autism —United States
- $100 an hour
- Part-time
- Remote
- Experience working with individuals with developmental disabilities
- Writing skills
- Mid-level
- Paid training
- Disability insurance
Quick Apply

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Mental Health Intake Associate - LOMG Mill Street Naperville - Day Shift

Endeavor Health -
Naperville, IL

Apply Now

Job Details

Full-time
$20.69 - $30.00 an hour
7 days ago

Benefits

Free parking
Wellness program
Health savings account
Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
Retirement plan

Qualifications

In-person patient registration
Patient scheduling systems
Medical chart preparation
Health insurance co-pays
Patient question and concern management
Overseeing health insurance pre-certification
Serving clients
Managed care
Referral services for crisis intervention support
Account maintenance
Phone communication
Managed care organization experience
Intake
Emergency call-taking protocols
Practice management software
Patient demographics
Cash drawer securing
Scanning
Blue Cross Blue Shield health insurance
Assisting medical staff
Release of information request management
Phone call screening
Patient financial aid assistance
Medicaid health insurance
Store opening/closing procedures
Healthcare referral management
Analysis skills
Fax machines
Medical record retrieval
Financial counseling

Full Job Description

Hourly Pay Range:

$20.69 - $30.00 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Position Highlights:

Position: Mental Health Intake Associate
Location: LOMG/ Mill Street ; Naperville, IL
Full Time
Hours: 8:30am-5:00pm (2 evening shifts/week)

A Brief Overview:

Provides initial response to callers within Linden Oaks Medical Group. Conducts initial assessment of callers and schedules behavioral health medication management, counseling, and group therapy appointments. Responds to and triages crisis calls. Registers, reviews and corrects patient registration information in the computer system. Verifies insurance coverage and eligibility on all accounts as well as Blue Cross HMOI members. Gathers necessary proof of insurance coverage, works closely with other departments regarding the certification process and exchanges and/or relays patient insurance information. Meets with all uninsured patients to discuss options and obtain payment when necessary.

What you will do:

Demonstrates the knowledge and skills necessary to provide care appropriate to the age of patients served. This includes knowledge of the physical and psychological needs of patients served and the ability to respond appropriately to those needs.

Front Desk:

Answers telephone calls, determines nature of calls, assists callers in determining which services are appropriate, documents calls in Epic and routes to appropriate personnel.
Responds to and triages crisis calls. Coordinates with clinical team to respond immediately to urgent situations.
Schedules patient appointments or refers patients to navigation referral department via Epic.
Enters data necessary for scheduling patient using departmental software program(s).
Assists in the preparation of communication to providers and/or clients regarding issues, such as, approvals, denials and confirmations.
Checks software program for daily visit cancellations.
Schedules follow-up appointments.

Patient Accounting Duties:

Contacts the insurance company on each patient to verify insurance eligibility and coverage and obtains detailed benefits for all levels of care for psychiatric and/or substance abuse.
Conducts financial counseling by meetings with patients regarding their benefits. Counsels patients on their benefits, usage and estimated patient portions.
Meets with the patient to explain their options and collects payment as necessary when an account is no longer being authorized by the insurance company.
Responds to telephone inquiries received from patients and insurance companies.
Handles price quotes for all visits either by meeting with the patient or by phone.
Answers patient questions relative to claims adjudication.
Researches and resolves accounts as requested by management.
Assists with pre-certs for insurance companies.
Receives and records patient payments made at time of service including collection of co-payments, balances on accounts, and bad debt balances. Updates patient account information in Epic.
Balances cash drawer, researches and modifies discrepancies and/or errors, and prepares day end close.
Sends daily deposits to bank.
Reconciles bank receipts to Epic batches.

Registration Functions:

Greets patients and patients’ families arriving for scheduled appointments.
Registers patients in system.
Scans paperwork into Epic.
Reviews various forms (i.e. Release of Information, Agreement and Authorization, etc) with patients.
Ensures mandatory forms are signed and reviewed with patients.
Checks patients in/out utilizing Epic.
Performs order entry as needed.

Other Duties:

Prepares all patient charts prior to each visit ensuring eligibility and paperwork are updated.
Works Epic in-basket messages and registration work queues.
Prepares and mails “no show” letters to patients.
Prepares bad debt letters.
Runs provider waitlists.
Processes medical record requests.
Assists providers with all requests (calls patients with instructions, types letters, etc.)
Cover shifts at other sites as needed.
Completes daily open/closing office checklist.
Documents all incoming faxes in Epic.

What you will need:

Required Education, Skills and/or Experience:

A significant level of communication skills
Some analytical ability

Preferred Education, Skills and/or Experience:

A minimum of one year of previous Business Office/Clinic experience
Previous insurance and managed care experience

Benefits (For full time or part time positions):

Premium pay such as shift, on call, holiday and more based on an employee’s job
Incentive pay for select positions
Opportunity for annual increases based on performance
Career Pathways to Promote Professional Growth and Development
Various Medical, Dental, Pet and Vision options
Tuition Reimbursement
Free Parking
Wellness Program Savings Plan
Health Savings Account Options
Retirement Options with Company Match
Paid Time Off and Holiday Pay
Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website (www.endeavorhealth.org) to better understand how Endeavor Health delivers on its mission to “help everyone in our communities be their best”.

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.

Apply Now

Refine Your Search

intake counselor jobs in naperville il

Mental Health Intake Associate - LOMG Mill Street Naperville - Day Shift

Master's Intake Specialist - Registry

Intake Assessment Technician (PRN)

Housing Navigator Intake & Assessment Lead

Intake Social Worker Behavioral Health Full Time Nights

Therapist Mental Health Professional BH Bilingual Intake

Licensed Clinical Psychologist/Intake

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