Top 1121 workforce manager Jobs in naperville il

Director of RCM & Operations
Confidential —Downers Grove, IL
- $120,000 - $145,000 a year
- Full-time
- Background check
- 8 years
- Bachelor's degree
- Health insurance
- Dental insurance
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Client Success Manager II
Giesecke+Devrient —Bolingbrook, IL
- From $70,000 a year
- Full-time
- Background check
- Mid-level
- Office
- Commuter assistance
- Health savings account
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Director, General Administration (Joliet, IL)
Hyundai Translead —Joliet, IL
- $112,540 - $135,065 a year
- Email
- 11+ years
- Bachelor's degree
- Travel
- Health insurance
- Dental insurance
Executive Account Manager
PAYLOCITY CORPORATION —Schaumburg, IL
- $63,000 - $90,000 a year
- Overtime
- Hybrid work
- Writing skills
- Research
- Mid-level
- Health insurance
- Dental insurance
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Onsite Staffing Manager
Eclipse Advantage —Romeoville, IL
- $75,000 a year
- Overtime
- Spanish
- Customer service
- Pass drug screening
- Paid time off
- 401(k) matching
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Service Coordinator
Carrier —Lisle, IL
- $53,000 - $106,000 a year
- Full-time
- Mid-level
- Microsoft Office
- High school diploma or GED
- Wellness program
- Paid jury duty
Part-Time Dental Hygienist
Tri City Health Partnership —Saint Charles, IL
- From $45 an hour
- Part-time
- Background check
- Spanish
- Dental office
- Health insurance
- Paid time off
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Roofing Superintendent
IOC Construction —Batavia, IL
- $50,000 - $75,000 a year
- Full-time
- Hybrid work
- Construction site
- 5 years
- Writing skills
- Health insurance
- Dental insurance
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PT Case Manager HH
TalentBurst, Inc. —Oak Brook, IL
- 8 hour shift
- BLS Certification
- Physical & Rehabilitation Medicine
- Mid-level
- Health insurance
- Dental insurance
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Reach Truck Operator
Kelly —Joliet, IL
- $17.50 - $20.50 an hour
- Temporary
- Forklift
- US work authorization
- Warehouse
- Paid holidays
- Disability insurance
6d
CPP & Counseling Manager
Aleut Federal, LLC —Chicago, IL
- $56,358 a year
- Clean driving record
- Computer literacy
- Mid-level
Quick Apply
AI Engineering Practice Manager
Ulta Beauty, Inc. —Bolingbrook, IL
- $119,300 - $200,000 a year
- Full-time
- Hybrid work
- Azure
- Management
- Computer Science
- Dental insurance
- Paid time off
13d
Peer Support Specialist
Covenant House Illinois —Chicago, IL
- $43,000 a year
- Weekends as needed
- Background check
- Clean driving record
- Hospital
- Health insurance
- Dental insurance
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Warehouse Associate
Kelly —Romeoville, IL
- $16 - $17 an hour
- Temporary
- No experience needed
- Ability to lift 50 pounds
- US work authorization
- Paid holidays
- Disability insurance
12d
Bilingual Staffing Coordinator
Midway Staffing, Inc. —Elgin, IL
- $22.50 an hour
- Overtime
- In person
- Spanish
- English
- Office
- AD&D insurance
- Health insurance
Quick Apply
Director of Child and Family Services
Easterseals Serving Chicagoland and Greater Rockford —Chicago, IL
- $100,833 - $126,041 a year
- Full-time
- Microsoft Word
- Working with individuals with developmental disabilities
- Microsoft Excel
Quick Apply
1d
Street Outreach & Aftercare Case Manager
Covenant House Illinois —Chicago, IL
- $47,000 - $48,000 a year
- Weekends as needed
- Background check
- Clean driving record
- Current TB test
- Health insurance
- Dental insurance
Quick Apply
Field Service Manager, Heavy
Altorfer CAT —East Dundee, IL
- $90,000 - $100,000 a year
- Full-time
- Clean driving record
- Microsoft Outlook
- Computer literacy
- Paid parental leave
- Paid holidays
Construction Safety Manager 3
Experis —Elk Grove Village, IL
- $66.19 - $71.30 an hour
- Contract
- Construction site
- 5 years
- Senior level
- Disability insurance
- Health insurance
Quick Apply
1d
Talent Acquisition Coordinator
Proviso Leyden Council for Community Action Inc —Maywood, IL
- $50,000 - $55,000 a year
- Full-time
- Microsoft PowerPoint
- Microsoft Word
- Background check
- Health insurance
- Dental insurance
Quick Apply

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Director of RCM & Operations

Confidential
Downers Grove, IL

Quick Apply

Job Details

Full-time
$120,000 - $145,000 a year

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Performance dashboard reports
Revenue cycle management
Customer communication
Director experience
Operations management
Managing healthcare operations budgets
Operational management
Metrics Reporting
Reporting and dashboarding tools
Operations
Global team management
Inclusive leadership practices
Team development
Bachelor's degree
Medical billing
EMR systems
Leading team collaboration initiatives
Medical accounts receivable management
Budget management in healthcare
International corporation experience
Account management
Master of Business Administration
Financial dashboard metrics
Senior leadership
Team building

Full Job Description

Overview
The Director of Revenue Cycle Management & Operations is the senior operating leader of iMed's revenue cycle business. The role reports to the President and Chief Executive Officer and is responsible for the day-to-day operational engine of iMed — providing revenue cycle services to medical and specialty practices across the United States, supported by teams in India and Pakistan.

This is a hands-on operational leadership role. The Director owns service delivery quality, operational efficiency, team development, and client retention across the iMed business. They partner with the leadership team on strategy, with the Sales and Customer Success organizations on growth, with the Business Operations and Intelligence (BOI) function on performance analytics, with R&D on platform and automation, and with Finance on operating budget and reporting.

The right candidate is someone who has run a medical RCM operation at meaningful scale, who understands the operational nuances of medical and specialty practice billing across multiple specialties, and who can build culture and accountability across an onshore-plus-offshore operating model.

Responsibilities

Operational Leadership

Own end-to-end service delivery for the iMed business, including collections performance, days in A/R, denial management, credentialing turnaround, claim resolution velocity, and client SLA adherence.
Lead the operations team across the Billing Manager organization, the Account Manager team, and the Operations Supervisor team.
Establish and maintain operating KPIs across the business; partner with the BOI department on dashboards, performance analytics, and automation initiatives that reduce manual effort and improve insight quality.
Continuously improve onboarding, ongoing service delivery, and client communication processes.
Manage operating budget and resource allocation for the iMed line of business, partnering with Finance on monthly reporting and quarterly forecasting.
Apply process discipline to the day-to-day operating model — productivity standards, quality metrics, attendance accountability, and team performance management

Client Relationships & Retention

Personally engage on the most strategic medical and specialty client relationships and on any account showing material expansion or retention opportunity.
Sponsor quarterly business reviews for top-tier clients; ensure that client relationships are deepening and expanding over time.
Partner with Sales and Customer Success on growth and renewal across the iMed book, providing operational input on prospect evaluation and proposal development.
Build relationships with the senior leadership of practice partners, ensuring iMed is the trusted long-term operating partner of choice for medical and specialty practices.
Identify and act on upsell opportunities across the iMed client base, including credentialing services, value-added analytics, and additional service lines.

Team Leadership & Development

Develop and manage the operating team across billing managers, account managers, operations supervisors, and supporting analyst roles.
Partner with Human Resources on performance management, succession planning, and the build-out of the next generation of operating leadership within iMed.
Build cohesion and accountability across U.S., India, and Pakistan operating teams; foster an inclusive, high-performing culture across the global workforce.
Mentor emerging operational talent and create clear career pathways within the iMed organization.
Establish performance expectations and accountability frameworks across the operating organization, with consistent application across geographies.

Operational Excellence & Scale

Drive continuous improvement in operating economics across iMed, including cost-to-serve, collections performance, and team productivity.
Partner with R&D and BOI on automation initiatives that allow the operations team to scale without proportional headcount expansion.
Apply best practices from the broader PRG organization to iMed operations, leveraging shared learnings, technology investments, and operational playbooks.
Establish performance benchmarks and continuously raise the bar across the operating organization.
Champion process discipline across the multi-site, multi-shore operating model.

Qualifications

Required Qualifications

8–10 years of progressive experience in healthcare revenue cycle management, with at least 3 years in a senior management or director-level operating role.
Bachelor's degree required.
Operational ownership of a healthcare services function or business unit with direct budget responsibility.
Demonstrated experience managing onshore plus offshore operating teams.
Hands-on RCM expertise across medical and specialty practice billing, with familiarity across multiple specialties.
Working knowledge of operating dashboards, KPIs, and performance management.
Strong people leader with experience developing managers and building inclusive, high-performing teams.
Demonstrated ability to partner effectively across functions in a healthcare services environment.

Preferred Qualifications

Advanced degree (MBA, MHA, or similar).
Prior experience as a Director or Senior Director of Operations in a healthcare services business.
Direct experience in medical practice revenue cycle management across multiple specialties (cardiology, orthopedics, internal medicine, oncology, primary care, or similar).
Direct experience in specialty practice revenue cycle management at scale.
Prior P&L responsibility for a healthcare services function or business unit.
Six Sigma, Lean, or other operational excellence certifications.
Experience with EHR and practice management system integrations.
Experience operating across U.S., India, and Pakistan time zones

Job Information

Full-time: On-site

Travel: 5-10% (Client visits, vendor meetings, professional development)

Compensation: 120,000 - 145,000 + annual performance bonus

[Total target Compensation: $135,000 - $165,000]

Pay: $120,000.00 - $145,000.00 per year

Benefits:

401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Education:

Bachelor's (Required)

Experience:

Revenue cycle management: 8 years (Required)
EMR systems: 5 years (Preferred)
Operations management: 8 years (Required)
P & L Management: 5 years (Preferred)
Managing Offshore Teams: 3 years (Required)

Ability to Commute:

Downers Grove, IL 60515 (Required)

Work Location: In person

Quick Apply

Refine Your Search

workforce manager jobs in naperville il

Director of RCM & Operations

Client Success Manager II

Director, General Administration (Joliet, IL)

Executive Account Manager

Onsite Staffing Manager

Service Coordinator

Part-Time Dental Hygienist

Roofing Superintendent

PT Case Manager HH

Reach Truck Operator

CPP & Counseling Manager

AI Engineering Practice Manager

Peer Support Specialist

Warehouse Associate

Bilingual Staffing Coordinator

Director of Child and Family Services

Street Outreach & Aftercare Case Manager

Field Service Manager, Heavy

Construction Safety Manager 3

Talent Acquisition Coordinator

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