Top 815 customer experience manager Jobs in naples, fl

Commercial Insurance Senior Account Manager
First US Insurance —Naples, FL
- $80,000 - $125,000 a year
- Full-time
- Hybrid work
- 5 years
- Mentoring
- Organizational skills
- Disability insurance
- Relocation assistance
Quick Apply
Lead Kayak Guide & Operations Coordinator
Adventure Paddle Tours Inc —Naples, FL
- $26.00 - $30.76 an hour
- Extended hours
- Background check
- CPR Certification
- Clean driving record
- Relocation assistance
- Tuition reimbursement
Quick Apply
5d
Media Marketing Manager
The Restaurant Group —Naples, FL
- $50,000 - $75,000 a year
- Full-time
- Spanish
- Social media management
- English
- Employee discount
Quick Apply
Landscape Maintenance Account Manager
GulfScapes Landscape Management Services —Bonita Springs, FL
- $70,000 - $85,000 a year
- Full-time
- Bilingual
- Clean driving record
- Management
- Paid holidays
- Health insurance
Quick Apply
Radio Frequency Branch Operations Manager
SR Staffing —Naples, FL
- $90,000 - $100,000 a year
- Full-time
- Background check
- Clean driving record
- Military
- Paid holidays
- Health insurance
Quick Apply
12d
Community Association Manager - High-Rise Condominium
FirstService Residential —Naples, FL
- $100,000 a year
- Full-time
- Hospitality
- Microsoft Outlook
- Customer service
- Paid holidays
- Health insurance
Quick Apply
7d
Asset Protection Manager
Saks Fifth Avenue —Naples, FL
- $79,000 - $106,000 a year
- Full-time
- Public speaking
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
Assistant Store Manager - Naples Lely
TD Bank —Naples, FL
- $29.75 - $44.50 an hour
- Full-time
- Writing skills
- Basic math
- Mid-level
- Health insurance
- Paid time off
Salon Manager / Stylist
Fourfold Enterprises (a Great Clips Franchisee) —Naples, FL
- $60,000 - $85,000 a year
- Full-time
- Barbering License
- Cosmetology License
- Management
- Paid holidays
- Health insurance
Quick Apply
Automotive Dealership General Sales Manager (GSM)
Bonita Beach Mitsubishi —Bonita Springs, FL
- Full-time
- Background check
- Spanish
- Dealership
- Paid training
- Health insurance
Quick Apply
Entry Level Account Manager
BKM Business Group —Estero, FL
- $800 - $1,600 a week
- Full-time
- In-person
- Leadership
- Communication skills
Quick Apply
12d
Personal Lines Account Manager
Integrity Insurance International Inc. —Marco Island, FL
- $65,000 - $100,000 a year
- Full-time
- HIPAA
- Mid-level
- Analysis skills
- Health insurance
Quick Apply
Outside Sales. Part-time/full-time for Bartenders, Servers & Sales Leaders
Action Labor and Staffing Connection —Bonita Springs, FL
- $55,000 - $65,000 a year
- Part-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Regional Business Development Manager – Vehicle Transportation - Florida
Autosled —Florida
- From $90,000 a year
- Full-time
- Remote
- 6 years
- US work authorization
- Senior level
- Health insurance
- 401(k)
Quick Apply
Radio Frequency Branch Operations Manager
SR Staffing —Naples, FL
- $90,000 - $100,000 a year
- Full-time
- Background check
- Clean driving record
- Military
- Paid holidays
- Health insurance
Quick Apply
Electrical Safety Manager/Officer - Central and East Coast Florida
Owen Electric —Florida
- $70,000 - $95,000 a year
- Weekends as needed
- Spanish
- CPR Certification
- Clean driving record
- Paid holidays
- Health insurance
Quick Apply
Community Manager (Tax Credit) - Ekos Santa Barbara - Naples, FL
Bryten —Naples, FL
- $70,000 - $75,000 a year
- Bilingual
- Hospitality
- Microsoft Outlook
- Health savings account
- Paid holidays
Quick Apply
5d
Enhancement Manager
Yellowstone Landscape —Naples, FL
- Full-time
- Spanish
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
Branch Manager
PNC Financial Services Group —Naples, FL
- Full-time
- Mid-level
- Office
- No degree
- Wellness program
- Health savings account
Shift Manager
Beyond Juice - Naples —Naples, FL
- $17 - $20 an hour
- Part-time
- Background check
- Fast casual restaurant
- 1 year
- Paid training
- Employee discount
Quick Apply

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Commercial Insurance Senior Account Manager

First US Insurance
Naples, FL

Quick Apply

Job Details

Full-time
$80,000 - $125,000 a year

Benefits

Disability insurance
Relocation assistance
Health insurance
Dental insurance
401(k)
Paid time off
Work from home
Vision insurance
401(k) matching
Flexible schedule
Life insurance
Referral program

Qualifications

Managing customer accounts
Customer communication
Insurance agencies
Customer retention
Property & Casualty License
Customer relationship management
Risk management
Organizational skills
Insurance for risk management
Commercial Lines License
Account management
Customer service problem-solving
Marketing

Full Job Description

Senior Account Manager – Commercial Insurance Agency-Job Description

The Senior Account Manager is responsible for managing and servicing a portfolio of commercial insurance clients while delivering exceptional client experience and supporting business retention and growth. This role serves as a trusted advisor to clients, coordinating coverage placement, policy administration, renewals, and day-to-day account management across multiple lines of commercial insurance.

Key responsibilities include developing strong client relationships, reviewing insurance programs for coverage adequacy, preparing renewal strategies and proposals, marketing accounts to carriers, negotiating terms and pricing, and responding to client service needs in a timely and professional manner. The Senior Account Manager works closely with producers, underwriters, carriers, and internal teams to ensure accurate policy issuance, endorsements, certificates, audits, and claims support.

This position also provides leadership and mentorship to junior account managers and support staff, helps improve operational workflows, and ensures compliance with agency procedures and industry regulations. The ideal candidate possesses strong knowledge of commercial insurance products, excellent communication and organizational skills, and the ability to manage complex accounts in a fast-paced environment.

Typical Responsibilities:

Manage a book of commercial insurance business across multiple industries
Lead renewal strategy meetings and coordinate renewal timelines
Market accounts to insurance carriers and negotiate coverage terms
Prepare proposals, summaries of insurance, and client presentations
Review policies, endorsements, and audits for accuracy
Handle client requests, certificates of insurance, and coverage questions
Assist clients with claims reporting and resolution support
Maintain strong relationships with carriers and underwriting partners
Mentor junior team members and support training initiatives
Ensure compliance with agency standards, licensing, and documentation requirements

Qualifications:

5+ years of commercial insurance account management experience
Active Property & Casualty insurance license
Strong understanding of commercial lines coverage and risk management concepts
Experience with agency management systems and carrier platforms
Excellent customer service, communication, and problem-solving skills
Ability to manage multiple priorities and deadlines effectively
CISR, CIC, CRM, or similar industry designation preferred

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Referral program
Vision insurance

Pay: $80,000.00 - $125,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Disability insurance
Flexible schedule
Health insurance
Paid time off
Relocation assistance
Vision insurance
Work from home

Work Location: Hybrid remote in Naples, FL 34103

Quick Apply

Refine Your Search

customer experience manager jobs in naples, fl

Commercial Insurance Senior Account Manager

Lead Kayak Guide & Operations Coordinator

Media Marketing Manager

Landscape Maintenance Account Manager

Radio Frequency Branch Operations Manager

Community Association Manager - High-Rise Condominium

Asset Protection Manager

Assistant Store Manager - Naples Lely

Salon Manager / Stylist

Automotive Dealership General Sales Manager (GSM)

Entry Level Account Manager

Personal Lines Account Manager

Outside Sales. Part-time/full-time for Bartenders, Servers & Sales Leaders

Regional Business Development Manager – Vehicle Transportation - Florida

Radio Frequency Branch Operations Manager

Electrical Safety Manager/Officer - Central and East Coast Florida

Community Manager (Tax Credit) - Ekos Santa Barbara - Naples, FL

Enhancement Manager

Branch Manager

Shift Manager

I want to receive the latest job alert for customer experience manager in naples, fl

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