Top 3 Dispatch supervisor Jobs in Naples, Fl

Road Supervisor
WeDriveU —Naples, FL
- Full-time
- Customer service
- Mid-level
- Ability to climb stairs
- Commuter assistance
- Paid holidays
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8d
Logistics Support Representative
Scotlynn —Fort Myers, FL
- From $16 an hour
- Weekends as needed
- Clean driving record
- Office
- Conflict management
- Health insurance
- Dental insurance
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Road Supervisor

WeDriveU -
Naples, FL

Quick Apply

Job Details

Full-time
8 days ago

Benefits

Commuter assistance
Paid holidays
Health insurance
Dental insurance
Paid time off
401(k) 4% Match
On-the-job training
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication
Serving clients
Passenger Endorsement
Customer service
Spreadsheets
CDL
Productivity software

Full Job Description

WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and workplaces. WeDriveU operates private shuttle and public transit systems across the U.S serving millions of passenger journeys a year. The company's 5,500+ team members operate 4,000 vehicles across 55 U.S. locations, providing safe, reliable and sustainable options as part of a global family of brands serving more than 1 billion bus and rail passengers on four continents. Visit wedriveu.com to learn more about our company, clients and career opportunities.

Job Description:

The Road Supervisor will report to the General Manager and is responsible for actively facilitating communications between the field operations team to ensure the service is running efficiently.

Duties and Responsibilities:

Supervises day-to-day activities of operators to ensure compliance with operational requirements for safe bus operations including compliance with corporate safety training processes and practices
Provides support, advice and guidance to operators in responding to a variety of issues (e.g. customer complaints, bus and/or worker safety, time-off requests), assessing situations and determining appropriate course of action (e.g. additional training, counseling) to prevent further occurrences in the future
Ensures a positive work environment for operators by providing coaching, mentoring and non-safety related training to promote high employee motivation and morale and commitment to company values and excellence in customer service
Monitors on-time performance
Prepares and submits required reports in a timely manner
Supervises compliance with Company policies and/or processes by action and speech; discusses any breech of policy and procedure noted with Operations Manager
Collects and audits employee DVIs
Evaluates the performance of all direct-report personnel on a regular basis according to company policy
Administers appropriate employee discipline as necessary

Skills Required and Physical Demands:

Ability to multitask and pay extreme attention to detail.
Self-motivated with the ability to prioritize and problem solve.
Knowledge of Microsoft Office Suite with intermediate to advanced excel skills.
Outstanding interpersonal and communication skills
Excellent customer service skills
Able to lift 25+ pounds, climb stairs, and be on your feet for an extended period.
Additional skills and physical demands may apply.

Education and Qualifications:

Hard requirements:

Commercial Driver's License with Passenger Endorsement
Must have open availability - flexible schedule

Preferred requirements:

Minimum of 5+ years of experience in Operations Management with 3 years in transit industry preferred; college education can be substituted for up to 2 years required work experience
Experience in public or private alternative transportation demand management (TDM)
Knowledge of DMV policies and procedures

We Offer

Physical Health

Exceptional Medical, Dental, Vision, and Life Insurance benefits

Financial Health

Competitive compensation packages
401(k) with 4% employer match
Financial Wellness Tool
Commuter Benefits

Emotional Health

Employee Assistance Program (EAP)
PTO for part-time and full-time positions
Paid holidays
Pet & Legal Insurance

Personal Development

On-the-job training and skills development
Internal transfer opportunities for career growth

Benefits vary by position and location

WeDriveU is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment free of discrimination or harassment where thoughts and ideas of all employees are appreciated and respected. We value excellence and recognize that by respecting the diverse backgrounds, skills, and perspectives of our workforce, we will sustain a competitive advantage and remain an employer of choice. We also see diversity as more than policies; it is imperative for enabling us to attract, retain and develop the best talent available.

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dispatch supervisor jobs in naples, fl

Road Supervisor

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