Branch Manager
PNC Financial Services Group —Naples, FL
- Full-time
- Mid-level
- Office
- No degree
- Wellness program
- Health savings account
Property Manager - Commercial
Blueprint Asset Managment —Naples, FL
- Up to $35 an hour
- Part-time
- Background check
- Sales
- Customer service
- Paid time off
- Flexible schedule
Quick Apply
Branch Manager
PNC Financial Services Group —Naples, FL
- Full-time
- Mid-level
- Office
- 3 years
- Wellness program
- Health savings account
Retail Store Manager
Naples Soap Company —Naples, FL
- $60,000 - $65,000 a year
- Weekends as needed
- Inventory management
- Mid-level
- 3 years
- Paid time off
- 401(k) matching
Quick Apply
Full-Time Store Manager Trainee (GRAND OPENING)
Aldi —Naples, FL
- From $29.50 an hour
- Full-time
- 18 years or older
- Inventory management
- Writing skills
- Paid parental leave
- AD&D insurance
Manager-cardiology Nuclear Medicine
Cuready Healthcare Staffing —Naples, FL
- $96,000 - $127,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Relocation assistance
- Health insurance
Quick Apply
Commercial Insurance Senior Account Manager
First US Insurance —Naples, FL
- $80,000 - $125,000 a year
- Full-time
- Hybrid work
- 5 years
- Mentoring
- Organizational skills
- Disability insurance
- Relocation assistance
Quick Apply
Installation Manager - Naples
STORM SMART BUILDING SYSTEMS LLC —Naples, FL
- Clean driving record
- Construction site
- Mid-level
- Paid holidays
- Disability insurance
Personal Lines Account Manager
Integrity Insurance International Inc. —Marco Island, FL
- $65,000 - $100,000 a year
- Full-time
- HIPAA
- Mid-level
- Analysis skills
- Health insurance
Quick Apply
Salon Manager / Stylist
Fourfold Enterprises (a Great Clips Franchisee) —Naples, FL
- $60,000 - $85,000 a year
- Full-time
- Barbering License
- Cosmetology License
- Management
- Paid holidays
- Health insurance
Quick Apply
Media Marketing Manager
The Restaurant Group —Naples, FL
- $50,000 - $75,000 a year
- Full-time
- Spanish
- Social media management
- English
- Employee discount
Quick Apply
Lead Kayak Guide & Operations Coordinator
Adventure Paddle Tours Inc —Naples, FL
- $26.00 - $30.76 an hour
- Extended hours
- Background check
- CPR Certification
- Clean driving record
- Relocation assistance
- Tuition reimbursement
Quick Apply
5d
Service HVAC Field Supervisor
Conditioned Air Company of Naples, LLC —Naples, FL
- Full-time
- Bilingual
- Clean driving record
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Construction Project Manager
CarbonSix Construction —Bonita Springs, FL
- Full-time
- Hybrid work
- Carpentry
- Construction site
- 5 years
- Health savings account
- Health insurance
Quick Apply
Automotive Dealership General Sales Manager (GSM)
Bonita Beach Mitsubishi —Bonita Springs, FL
- Full-time
- Background check
- Spanish
- Dealership
- Paid training
- Health insurance
Quick Apply
Landscape Maintenance Account Manager
GulfScapes Landscape Management Services —Bonita Springs, FL
- $70,000 - $85,000 a year
- Full-time
- Bilingual
- Clean driving record
- Management
- Paid holidays
- Health insurance
Quick Apply
Regional Business Development Manager – Vehicle Transportation - Florida
Autosled —Florida
- From $90,000 a year
- Full-time
- Remote
- 6 years
- US work authorization
- Senior level
- Health insurance
- 401(k)
Quick Apply
Entry Level Account Manager
BKM Business Group —Estero, FL
- $800 - $1,600 a week
- Full-time
- In-person
- Leadership
- Communication skills
Quick Apply
12d
Service Account Manager - Naples, FL
Leapros Skilled Trades —Naples, FL
- $85,000 - $100,000 a year
- Construction site
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Landscape Enhancement Crew Leader/Lider de equipo de construccion-Landscaping
Vision Landscapes —Bonita Springs, FL
- $20 - $24 an hour
- Full-time
- In-person
- Health insurance
- Dental insurance
Quick Apply

I want to receive the latest job alert for customer experience manager in naples fl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer experience manager jobs near naples fl

Branch Manager

PNC Financial Services Group -
Naples, FL

Apply Now

Job Details

Full-time

Benefits

Wellness program
Health savings account
Paid holidays
Disability insurance
Dependent care reimbursement
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Vision insurance
401(k) matching
Life insurance
Prescription drug insurance

Qualifications

Delegation

Full Job Description

Job Profile

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Branch Manger II within PNC's Retail Branch organization, you will be based from our NAPLES NEWGATE CENTER locted at: 5150 Tamiami Trail in Naples, Florida 34103.

PNC is an in-office company that fosters a collaborative and supportive culture where employees can thrive. We encourage candidates to connect with their recruiter and hiring manager to discuss workplace expectations and confirm branch hours and shift details for this location.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

Manages priorities through planning and execution to drive all aspects of branch performance. Drives revenue and customer loyalty through consultative interactions with clients, and solutions that help them achieve financial well being. Creates a differentiated customer experience, making banking easy in an omni channel environment. Leads and influences the agenda of a broad range of eco-system partners. Accountable for risk management and compliance in a complex business environment. Builds a high performing team through the attraction, on-boarding, coaching and development of branch team members.
Leads, plans and executes a branded sales process to achieve sales targets and customer loyalty. Grows branch revenue through the acquisition and share-of-wallet growth of consumer and business households and by effectively leading eco-system partnerships . Drives business banking results primarily through business development and community involvement activities. Coaches to consultative selling to drive results and enable customer financial well-being. Has foundational understanding of balance sheet and income statement.
Leads, coaches and ensures the delivery of a differentiated client experience. Coaches team to confidently engage with customers in technology enabled interactions, providing solutions and advice oriented consultation that improves client financial well-being. Leads effective problem resolution, making banking easy for customers. Connects all of PNC, delivering a seamless customer experience in an omni channel environment.
Drives the employee experience. Responsible for acquiring and retaining talent through effective onboarding, coaching and development . Makes talent development a priority for all branch team members. Ensures employees achieve performance and activity expectations through effective and ongoing performance management. Models PNC values by cultivating and supporting an inclusive workplace.
Manages operational, human capital, reputational and business risk. Exercises leadership, authority and sound decision making to mitigate sales practice risk. Ensures compliance with regulatory guidelines and adherence to established policies and procedures.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:

Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
Live the Values - Role models our values with transparency and courage.
Enable Change - Takes action to drive change and innovation that will transform our business.
Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.

To learn more about this and other opportunities on our team.Watch this video.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Accountability, Banking, Client Counseling, Customer Experience (CX), Customer Loyalty, Decision Making, People Management, Proactive Behavior, Results-Oriented

Competencies

Branch Banking Services, Delegation, Digital Awareness, Effective Communications, Managing Multiple Priorities, Sales Management

Work Experience

Roles at this level typically do not require a university / college degree, but do require related experience or product knowledge to accomplish primary duties. Typically 5+ years of related experience, and at least 2 years of previous supervisory experience is required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

No Degree

Certifications

No Required Certification(s)

Licenses

Candidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at [email protected]. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Apply Now

Refine Your Search

customer experience manager jobs in naples fl

I want to receive the latest job alert for customer experience manager in naples fl

Related Searches

Explore jobs in more locations

Position Overview

Job Description

Qualifications

Preferred Skills

Competencies

Work Experience

Education

Certifications

Licenses

Benefits

Disability Accommodations Statement

Equal Employment Opportunity (EEO)

California Residents