Top 23 Event venue manager Jobs in Naples Fl

Event Customer Experience Coordinator- The Ritz Carlton Naples Beach Resort
Encore Global —East Naples, FL
- $17.21 - $22.37 an hour
- Weekends as needed
- Administrative experience
- High school diploma or GED
- Associate's degree
11d
Banquet Sous Chef - Min. 3-5 yrs country club culinary management experience
The Golf Club at Palmira —Bonita Springs, FL
- Weekends as needed
- Background check
- ServSafe
- Ability to walk for extended periods
- Health insurance
- Dental insurance
Quick Apply
Office Manager
ReachMobi —Bonita Springs, FL
- Full-time
- Hospitality
- Mid-level
- Office
- AD&D insurance
- Paid holidays
Quick Apply
Resort Manager
Four Seasons —Naples, FL
- Full-time
- English
- Residential
- Military encouraged
3d
Front of House Supervisor
ARTIS-NAPLES —Naples, FL
- Weekends as needed
- CPR Certification
- Microsoft Excel
- Microsoft Outlook
3d
Purchasing Manager
Port Royal Club —Naples, FL
- 5 years
- Research
- Mid-level
Quick Apply
10d
Restaurant Manager
GREY OAKS COUNTRY CLUB —Naples, FL
- Bar
- 5 years
- Mid-level
- Dental insurance
- Vision insurance
Quick Apply
Lifestyle Director
KW Property Management LLC —Fort Myers, FL
- $85,000 a year
- Full-time
- Spanish
- Microsoft Excel
- Mid-level
Quick Apply
5d
Events Solutions Consultant
FedEx —Marco Island, FL
- $21.14 - $29.59 an hour
- Full-time
- Mid-level
- Presentation skills
- Travel
- Health insurance
- Dental insurance
Dining Room Manager
Quail Creek Country Club —Naples, FL
- $65,000 - $72,000 a year
- Weekends as needed
- Background check
- ServSafe
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Assistant F&B Manger
American Golf Corporation —Naples, FL
- $45,000 - $50,000 a year
- Weekends as needed
- Bar
- Ability to lift 50 pounds
- Recruiting
Quick Apply
Off Duty Officer
SECURITY INDUSTRY SPECIALISTS INC —Naples, FL
- $40 an hour
- Overtime
- Up to 50% travel
- Mid-level
- Residential
- Dental insurance
- 401(k)
Quick Apply
Assistant General Manager
Troon —Naples, FL
- Bar
- 5 years
- Residential
- Health insurance
- Dental insurance
Quick Apply
Sommelier / Beverage Manager
Bay Colony Community Association, Inc. —Naples, FL
- Weekends as needed
- Bar
- Customer service
- Sanitation
- AD&D insurance
- Health insurance
Quick Apply
Stewarding Manager
Port Royal Club —Naples, FL
- Customer service
- Mid-level
- 3 years
Quick Apply
10d
Executive Chef
FirstService Residential —Naples, FL
- $145,000 - $165,000 a year
- Full-time
- ServSafe
- Residential
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
Quick Apply
3d
Executive Chef
Naples Sailing and Yacht Club —Naples, FL
- Weekends as needed
- 5 years
- Mentoring
- Recruiting
- Health insurance
- Dental insurance
Quick Apply
Party Host - Cast Member
Chuck E. Cheese —Naples, FL
- Part-time
- Ability to lift 50 pounds
- Quick service & fast food restaurant
- Food service experience
- Health savings account
- Paid holidays

Other jobs to consider

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Director of Event Technology II-Naples Beach Club, A Four Seasons Resort
Encore Global —East Naples, FL
A valid driver’s license is required for team members who may operate Company vehicles. Meet with guests on site to confirm that their needs are met, and the…
$56,100 - $72,920 a year
Event Technical Specialist (Video) Part Time on call- Naples market
Encore Global —East Naples, FL
A valid driver’s license is required for team members in positions that may operate Company vehicles. Provides mentorship and coaching to technical, sales and…
$25.19 - $32.75 an hour

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Event Sales Manager, Hotel Services - Hilton Columbus Downtown
Encore Global —Columbus, OH
Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders.
$38,558 - $50,126 a year
Event Manager-Entry Level
Odyssey Exposure INC. —Columbus, OH
Valid driver's license and reliable transportation for site visits and events. Comfortable using basic tools like Microsoft Office/Google Workspace.
$55,000 - $68,000 a year
Quick Apply
11d

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Event Customer Experience Coordinator- The Ritz Carlton Naples Beach Resort

Encore Global -
East Naples, FL

Apply Now

Job Details

Full-time
$17.21 - $22.37 an hour
11 days ago

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Position Overview

The Customer Experience Coordinator will act as liaison between Encore, venue, and customer. Provide customers with information and support in a professional and friendly manner while building relationships to ensure a high-quality experience. This position will report to Director, Event Technology.

Key Job Responsibilities

Customer Contact

Acknowledge and interact with customers while maintaining a pleasant and professional image.
Build relationships with customers to establish trust and open communication.
Pro-actively identify potential issues and provides solutions to client’s concerns.
Respond quickly to questions and requests and handle service problems politely and efficiently.
Attend Venue meetings as required.

Billing

Communicate billing information to customers, resolve billing concerns and obtain signatures.
Convey and enter billing changes and communicate billing challenges to appropriate Encore team members.
Prepare billing reports daily and submit them to the venue for reconciliation.

Data Entry

Enter customer contact information and details into CRM system.
Enter and reconcile Exhibit customer payments into the billing system.

Customer Engagement

Accompany selling manager on PreCon and Site Visit meetings as needed.
Coordinate customer follow-up and support thank you messages.
Coordinate with hotel sales team for site visit attendance and support.
Drive customer service excellence by engaging in multiple points of contact throughout the day.
Act as a service liaison between customer, Encore team and venue partners.

Operational Support

Demonstrate knowledge of hotel and facility services.
Coordinate and communicate any customer concerns with appropriate venue partner team for resolution.

Job Qualifications

High School Diploma is required. Associate degree is preferred
1+ years of administrative, sales or hospitality experience preferred.
Proficiency Microsoft 365 and web-based applications.
Strong written and oral communication skills
Strong organizational and interpersonal skills
Encore’s Service Level 100, 200 & 300 Certifications to be obtained within 90 days
Ability to multi-task and work well under pressure

Competencies

Deliver World Class Service

Hospitality
Ownership

Do The Right Thing

Instills Trust
Safety Conscious

Drive Results

Action Oriented

See The Big Picture

Ability to Prioritize

Value People

Communicates Effectively

For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link: (https://psav.sharepoint.com/sites/HR/SitePages/Competency-Supported-Talent-Management.aspx).

Physical Requirements

Team members must meet the physical demands listed below to successfully perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sitting: 6-8 hours per day
Standing: 2-3 hours per day
Walking: 0-1 hours per day
Stooping: 0-1 hours per day
Crawling: 0-1 hours per day
Kneeling: 0-1 hours per day
Bending: 0-1 hours per day
Reaching (above your head): 0-1 hours per day
Climbing: 0-1 hours per day
Grasping: 0-1 hours per day

Lifting Requirements

0-15 lbs*: Frequently
16-50 lbs*: Occasionally
51-100 lbs: Never
Over 100 lbs: Never

Carrying Requirements

0-15 lbs*: Frequently
16-50 lbs*: Occasionally
51-100 lbs: Never
Over 100 lbs: Never

Auditory/Visual Requirements

Close Vision: Continuously
Distance Vision: Frequently
Color Vision: Continuously
Peripheral Vision: Occasionally
Depth Perception: Occasionally
Hearing: Continuously

Pushing/Pulling Requirements

0-15 lbs*: Occasionally
16-50 lbs*: Occasionally
51-100 lbs*: Never
Over 100 lbs: Never
Identifies the physical requirements that team members perform without assistance.

Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

Hotel

Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.

The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Hourly Pay Range: $17.21 - $22.37

The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.

Encore is committed to providing the best benefits options for our employees and families. Click here to view the benefits options for our employees worldwide.

We pride ourselves on cultivating a welcoming culture where every individual is celebrated for their unique strengths and differences. Click here to view details on our commitment to inclusivity and belonging.

Apply Now

Refine Your Search

event venue manager jobs in naples fl

Event Customer Experience Coordinator- The Ritz Carlton Naples Beach Resort

Banquet Sous Chef - Min. 3-5 yrs country club culinary management experience

Office Manager

Resort Manager

Front of House Supervisor

Purchasing Manager

Restaurant Manager

Lifestyle Director

Events Solutions Consultant

Dining Room Manager

Assistant F&B Manger

Off Duty Officer

Assistant General Manager

Sommelier / Beverage Manager

Stewarding Manager

Executive Chef

Executive Chef

Party Host - Cast Member

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