Top 29 Hotel manager Jobs in Naples Fl

Club Lounge and Guest Relations Manager
Marriott International, Inc —Naples, FL
- $60,000 - $73,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Continuous improvement
General Manager, JW Marriott Marco Island Beach Resort
Marriott International, Inc —Marco Island, FL
- $336,000 - $467,250 a year
- Weekends as needed
- 6 years
- Employment & labor law
- Research
General Manager
Best Western Naples Inn & Suites —Naples, FL
- Weekends as needed
- Hotel
- Ability to lift 50 pounds
- Driver's License
- Disability insurance
- Dental insurance
Quick Apply
1d
Front Desk Supervisor
Four Seasons —Naples, FL
- Full-time
- No high school diploma
- English
- Mid-level
- Health insurance
- Dental insurance
5d
Assistant Manager for Club and Guest Relations
Marriott International, Inc —Naples, FL
- $25.77 - $28.37 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Team management
Food and Beverage Operations Manager
Marriott International, Inc —Naples, FL
- $62,000 - $75,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Cleaning
7d
Front Office Supervisor
Hyatt Regency Coconut Point —Bonita Springs, FL
- Weekends as needed
- Mid-level
- Hotel
- Ability to stand for extended periods
Assistant Hotel Manager
American Cruise Lines —Marco Island, FL
- Full-time
- Bar
- Sales
- Military
- Dental insurance
- Vision insurance
Quick Apply
Assistant Food and Beverage Operations Manager
Marriott International, Inc —Naples, FL
- $25.48 - $31.25 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
Assistant General Manager
Hotel Management and Consulting —Naples, FL
- $45,000 - $50,000 a year
- Full-time
- Inventory management
- Mid-level
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Food & Beverage Outlet Manager
Edgewater Beach Hotel —Naples, FL
- $55,000 - $65,000 a year
- 12 hour shift
- Bar
- Customer service
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Banquet Manager
Marriott International, Inc —Naples, FL
- $67,000 - $84,000 a year
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
Housekeeping Manager
Marriott International, Inc —Naples, FL
- $60,000 - $75,000 a year
- Full-time
- No experience needed
- Mid-level
- Hotel
9d
Assistant Food & Beverage Manager
Hyatt Regency Coconut Point —Bonita Springs, FL
- Mid-level
- Hotel
- Analysis skills
1d
Residences Housekeeping Supervisor
Marriott International, Inc —Naples, FL
- Full-time
- Mid-level
- Residential
- High school diploma or GED
8d
Hotel Sales & Catering Manager - Doubletree Naples
Guest Services, Inc. —Naples, FL
- $55,000 a year
- Weekends as needed
- Microsoft Outlook
- Ability to walk for extended periods
- Computer literacy
Housekeeping Supervisor, Residences
Four Seasons —Naples, FL
- Full-time
- Inventory management
- No high school diploma
- English
- Health insurance
- Dental insurance
Housekeeping Supervisor
TownePlace Suites Fort Myers —Fort Myers, FL
- Mid-level
- Hotel
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
12d
Housekeeping Supervisor
Edgewater Beach Hotel —Naples, FL
- $18 - $19 an hour
- Full-time
- No high school diploma
- Mid-level
- High school diploma or GED
- Free parking
- Health insurance
Quick Apply
Housekeeping Supervisor
The Capri Inn —Naples, FL
- $18 - $20 an hour
- Full-time
- Spanish
- No high school diploma
- Mid-level
- Free parking
- Health insurance
Quick Apply

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Club Lounge and Guest Relations Manager

Marriott International, Inc -
Naples, FL

Apply Now

Job Details

Full-time
$60,000 - $73,000 a year

Qualifications

Hotel cost control
Cost management
Employee onboarding
Financial operations
Hotel housekeeping management
Hotel policy compliance
Team supervision
Managing teams in a customer support role
Employee grievance management
Standard Operating Procedures (SOPs) implementation
Staff scheduling
Hotel quality control
Customer satisfaction tracking
Associate's degree in Business Administration
Team scheduling
Managing hospitality teams
Mid-level
Cost control
Performance management
Quality control audit
High school diploma or GED
Disciplinary action management
Team development
Hiring
Compliance monitoring
Quality assurance audits
Financial report interpretation
Continuous improvement
Hospitality Management
Leading team collaboration initiatives

Full Job Description

Additional InformationRelocation Assistance Available
Job Number26082894
Job CategoryRooms & Guest Services Operations
Location2600 Tiburon Dr, Naples, Florida, United States, 34109
ScheduleFull Time
Located Remotely?N
Position Type Management
Pay Range: $60,000 - $73,000 annually
Bonus Eligible: Y

JOB SUMMARY

Assists in managing the execution of all operations in the rooms area departments (e.g.,Front Office, Engineering/Maintenance, Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors compliance with standards and procedures. Leads specific team while assisting with meeting or exceeding property goals.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

CORE WORK ACTIVITIES

Leading Room Operations Team

Verifies that goals are being translated to the team as they relate to guest tracking and productivity.

Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.

Understands employee and guest satisfaction results and developing game plans to attack need areas and expand on the strengths.

Verifies that the team has the capabilities to meet expectations.

Leads by example demonstrating self-confidence, energy and enthusiasm.

Assists employees in understanding guests’ ever-changing needs and expectations, and exceeding them.

Managing Property Rooms Operations Function(s)

Assists in managing the execution of all operations in the rooms area departments (e.g., Front Office, Engineering/Maintenance, Housekeeping).

Follows property specific second effort and recovery plan.

Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.

Takes proactive approaches when dealing with employee concerns.

Extends professionalism and courtesy to employees at all times.

Communicates/updates all goals and results with employees.

Meets semiannually with staff on a one-to-one basis.

Assists/teaches the team scheduling against guest and hours/occupied room goals.

Performs hourly job functions as needed.

Performs other duties, as assigned, to meet business needs.

Managing and Monitoring Activities that Affect the Guest Experience

Understands the brand's service culture.

Provides excellent customer service by being readily available/approachable for all guests.

Strives to continually improve guest and employee satisfaction.

Takes proactive approaches when dealing with guest concerns.

Extends professionalism and courtesy to guests at all times.

Responds timely to customer service department request.

Verifies that all team members meet or exceed all hospitality requirements.

Managing Profitability

Assists in performing required annual Quality audit with General Manager (GM) & Regional Director (RD).

Verifies that a viable key control program is in place.

Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.

Strives to maximize the financial performance of the department.

Conducting Human Resources Activities

Interviews and assists in making hiring decisions.

Receives hiring recommendations from team supervisors.

Verifies that orientations for new team members are thorough and completed in a timely fashion.

Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.

Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.

Celebrates successes and publicly recognizes the contributions of team members.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

hotel manager jobs in naples fl

Club Lounge and Guest Relations Manager

General Manager, JW Marriott Marco Island Beach Resort

General Manager

Front Desk Supervisor

Assistant Manager for Club and Guest Relations

Food and Beverage Operations Manager

Front Office Supervisor

Assistant Hotel Manager

Assistant Food and Beverage Operations Manager

Assistant General Manager

Food & Beverage Outlet Manager

Banquet Manager

Housekeeping Manager

Assistant Food & Beverage Manager

Residences Housekeeping Supervisor

Hotel Sales & Catering Manager - Doubletree Naples

Housekeeping Supervisor, Residences

Housekeeping Supervisor

Housekeeping Supervisor

Housekeeping Supervisor

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