Top 1 Warranty administrator Jobs in Naples Fl

Warranty Administrator
MarineMax —Naples, FL
- Part-time
- Management
- Research
- Mid-level
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Warranty Administrator

MarineMax -
Naples, FL

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Job Details

Part-time

Qualifications

Health insurance authorizations
Appeals
Management
Accounts receivable management
Claims negotiation
Research
Mid-level
Hiring
Vendor communication
Managing insurance claims teams
Warranty issues management
Claims documentation management
Training
Insurance claims appeal handling
Cross-functional communication

Full Job Description

OVERVIEW: The Warranty Administrator is responsible for completing all functions involved with the compilation and submission of dealer claims for reimbursement of warranty parts and labor for the assigned service facilities.

KEY TASKS:

Submit pre-authorizations to insure the maximum reimbursement for worked performed and for the highest possible approval ratio.
Review pre-authorizations to insure expiration does not occur prior to claim submission.
Appeal valid pre-authorization that were denied by the manufacturer.
Reconcile work orders with pre-authorizations and make adjustments as needed to facilitate claim submission.
Review claims for labor or material adjustments with service manager/service writer so that the customer and the appropriate MarineMax departments are aware of their financial obligation.
Insure all parts requested by the manufacturer are returned within the timeframe specified by the manufacturer.
Responsible for Collection of Warranty Credits.

Negotiate and or appeal for adverse adjustments to claims implemented by manufacturers.

Submit accurate and approved claims within the Manufacturer’s specified time limits.
Insure timely answers from manufacturers through follow up of dealer’s claim.
Insure recall notifications are initiated properly, work documented, and all work is completed.
Research sublet orders and any other backup information necessary to file appropriate warranty claims.
Train service writers and parts personnel in the proper procedure for warranty repairs, parts ordering, and pre-authorization submission.
Work closely with the accounting department on warranty receivables to ensure prompt collection of credits due and the proper handling of credits.
Reconcile manufacturer’s credits with both the pre-authorization and the actual cost of work performed.
Prepare reports showing dollar volume of claims paid, claims requested, elapsed time for claim resolution, and outstanding claims.
Continuously improve the timely and efficient collection of factory credits.
Hire, train, motivate and monitor performance of warranty staff.
All other duties as assigned

KEY RESULT AREAS:

Internal/external customer satisfaction
Warranty revenue
Accurate warranty/claim paperwork and reports
Accurate repair order file maintenance
Effective communication with other MarineMax departments and manufacturers

MarineMax and its subsidiaries uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, (https://www.e-verify.gov/) including your rights and responsibilities

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Warranty Administrator

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