Top 16 Technical support representative Jobs in Napoleon, Nd

Technical Customer Support Representative, Experienced
CHS Inc —Napoleon, ND
- $19.42 - $31.01 an hour
- Extended hours
- Spanish
- Mid-level
- Office
- Profit sharing
- Disability insurance
Regional Sales Manager - Plate Heat Exchangers
SPX FLOW —United States
- $120,000 - $165,000 a year
- Full-time
- Up to 50% travel
- Engineering
- Microsoft Office
- Health insurance
- Dental insurance
Quick Apply
Sales Engineer
IsoTalent —United States
- $110,000 - $150,000 a year
- Full-time
- Mid-level
- Business development
- Bachelor's degree
- Travel reimbursement
- Health insurance
Quick Apply
5d
Senior Channel Sales Specialist
NTT Global Data Centers Americas, Inc. —United States
- $130,000 - $167,500 a year
- Full-time
- Spanish
- English
- 3 years
- Disability insurance
- Health insurance

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Technical Customer Support Representative, Experienced
CHS Inc —Napoleon, ND
Provide customer information on how to do business with CHS and utilize digital tools. Billing & Grain Payment Inquiries: Facilitate customer inquiries related…
$19.42 - $31.01 an hour
Account Executive - SMB Midwest
INHABIT IQ INC —United States
We are looking for hardworking people who possess a comprehensive understanding of at least one of these markets: enterprise software, digital e-commerce…
Quick Apply

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Entry Level Sales Representative
Confidential —Grove City, OH
Initiate outbound calls to prospective clients using warm calling techniques to generate new business opportunities.
$2,000 - $2,500 a week
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Technical Support Specialist
Cart.com, Inc. —Groveport, OH
4-year college degree or technical training certification. Excellent communication to clearly communicate between technical and non-technical audiences.
Quick Apply

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Technical Customer Support Representative, Experienced

CHS Inc -
Napoleon, ND

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Job Details

$19.42 - $31.01 an hour

Benefits

Profit sharing
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Adoption assistance
Vision insurance
Life insurance

Qualifications

Customer communication
High school diploma or GED

Full Job Description

CHS Inc. is a leading global agribusiness owned by farmers, ranchers and cooperatives across the United States that provides grain, food and energy resources to businesses and consumers around the world. We serve agriculture customers and consumers across the United States and around the world. Most of our employees are in the United States, but today we have employees in 19 countries. At CHS, we are creating connections to empower agriculture.

Summary

CHS has an exciting opportunity to join the enterprise customer service team. We are looking for a Technical Customer Support Representative. The customer service function is responsible for facilitating resolution of various types of customer inquiries and disputes. Customer service provides support to customers when dealing with system access and reporting, handling account changes like bank details and shipping locations, invoice explanations and sharing posted prices. Customer service uses available resources and works with internal team members across business functions to investigate and resolve customer inquiries.

This position has the opportunity to be placed within our South Central business unit in Napoleon, ND.

Responsibilities

Onboarding & Customer Portal Support: Initiate new customer set up and portal access. Monitor set up process and address delays to ensure safety and compliance requirements are completed. Initiate account changes (bank account, address, etc.) as needed. Provide customer information on how to do business with CHS and utilize digital tools.
Contracting & Order Support: Provide customers with posted bids and price sheet quotes. Work with customers to ensure contract policy is followed, including gathering contract signatures, following up on unfulfilled contracts and over applied bushel designation, etc. Also, general pricing and invoice/ticket application ownership and questions. Support and facilitate activities related to product delivery, order fulfillment, contract amendments and confirmation, and billing/payment balances.
Billing & Grain Payment Inquiries: Facilitate customer inquiries related to customer and settlement payments, prepay balance, invoice and payment/contract status and reprinting documents upon request. Intake payments and provide explanation of how to apply.
Disputes & General Support: Intake all types of customer disputes such as delivery issues, invoices, contract and pricing discrepancies, and quality. Provide general support including location wait times, where to send payment, and hours of location operation. Provide support for 1099 and patronage statement inquiries.
Contract Administration: Review contract details provided by sales team to ensure accuracy. Precisely execute contract creation and amendments. Electronic document management. Compile and distribute relevant reports for stakeholders. Monitor contract performance and track form status for compliance.
Other duties and responsibilities as needed or assigned.

Minimum Qualifications (required)

1+ years of experience in Customer Service and Technical Support
High School diploma or GED

Additional Qualifications

Strong written and verbal communication skills
Proficient with MS Word, Excel, and PowerPoint
Ability to work extended hours to meet business demands
Ability to read, write and communicate in Spanish, preferred

Physical Requirements

Ability to sit, stand, bend, walk and talk

CHS offers a competitive total rewards package. Compensation includes base wage and, depending upon position, may include other earnings such as bonus, incentives and commissions. Actual pay offered will vary based on multiple factors which may include, without limitation, experience, education, training, specialized skills and certifications, minimum wage/salary requirements under local law.

Benefits include medical, dental, vision, wellness programs, life insurance, health and dependent care spending accounts, paid time off, 401(k), pension, profit sharing, short- and long-term disability, tuition reimbursement and adoption assistance, subject to the eligibility requirements for each benefit plan.

CHS is an Equal Opportunity Employer/Veterans/Disability.

Please note that any communication from a CHS recruiter would be sent using a chsinc.com email address. In addition, a CHS recruiter will not ask for confidential information over the phone or in an email, or request money from a candidate involved in an offer process. If you have questions regarding an employment opportunity, please reach out to [email protected]; to verify that the communication is from CHS.

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technical support representative jobs in napoleon, nd

Technical Customer Support Representative, Experienced

Regional Sales Manager - Plate Heat Exchangers

Sales Engineer

Senior Channel Sales Specialist

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