Top 185 Implementation specialist Jobs in Nashua Nh

Customer Service Account Management Specialist
Klüber Lubrication NA LP —Londonderry, NH
- 5 years
- Mid-level
- Analysis skills
- Health insurance
- 401(k) matching
7d
IPAS Strategist & Implementation Specialist (Part-Time)
IMSYS Security —Nashua, NH
- $25 - $35 an hour
- Part-time
- Background check
- Mid-level
- Ability to climb stairs
- Referral program
Quick Apply
8d
HR Operations Specialist
Nedap Inc —Burlington, MA
- $115,000 - $130,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years
- Disability insurance
- Dental insurance
Quick Apply
9d
InfoSec Security Specialist I
BAE Systems Inc. —Nashua, NH
- $56,401 - $95,881 a year
- Full-time
- Office
- Administrative experience
- High school diploma or GED
- Health savings account
- Paid holidays
Customer Process Specialist
Corning —Tewksbury, MA
- $67,237 - $92,451 a year
- Full-time
- Writing skills
- Mid-level
- Office
- Paid parental leave
- Disability insurance
Senior Learning Specialist (MassLINKS Full Time Humanities Instructor)
Mount Wachusett Community College —Leominster, MA
- $78,818 - $134,343 a year
- Full-time
- Remote
- High school
- Computer literacy
- 3 years
Technical Support Specialist, IT Solutions
Werfen —Bedford, MA
- Weekends as needed
- Computer Science
- English
- Mid-level
Building Automation Specialist
BAE Systems Inc. —Nashua, NH
- $87,260 - $139,617 a year
- Full-time
- Microsoft Excel
- 5 years
- Mid-level
- Health savings account
- Paid holidays
9d
Benefits Specialist
Axis Communications —Chelmsford, MA
- $105,000 - $115,000 a year
- Full-time
- 5 years
- HIPAA
- Analysis skills
- Paid parental leave
- Health savings account
Marketing Specialist I
Textiles Coated International —Londonderry, NH
- $23 - $29 an hour
- Full-time
- Marketing
- Bachelor's degree
- Organizational skills
- Paid holidays
- Disability insurance
Quick Apply
Specialist, Manufacturing and Operational Excellence
Vericel Corporation —Burlington, MA
- $78,000 - $90,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
Continuous Improvement Specialist Senior - Center for Clinical Excellence - Full Time - Mandatory Onsite Presence - Must Live Local to Manchester, NH
Elliot Health System —Manchester, NH
- Full-time
- Hybrid work
- Hospital
- 5 years
- Bachelor of Science
- Disability insurance
- Health insurance
Revenue Cycle Management (RCM) Sales Specialist
Orchard Medical Management —Manchester, NH
- Full-time
- Marketing
- 5 years
- Finance
- Travel reimbursement
- Disability insurance
Quick Apply
2d
Regional Support Specialist - Andover, MA
Anywhere Real Estate —Andover, MA
- Full-time
- Computer literacy
- Mid-level
- Office
- Wellness program
- Paid parental leave
Recovery Specialist Supervisor
Riverbend —Reading, MA
- $25 an hour
- Full-time
- Background check
- Clean driving record
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
22h
Laboratory Automation & AI Specialist
Manpower Engineering —Billerica, MA
- $45 - $48 an hour
- 5 years
- Data analysis skills
- Master's degree
- Health savings account
- Disability insurance
Quick Apply
Senior Project Manager – Licensed Site Professional (LSP)
Pinchin LLC —North Andover, MA
- 7 years
- Management
- Master's degree
- Health savings account
- Flexible spending account
Quick Apply
Quality Control Specialist - Federal Construction
Doyon Management Services —Haverhill, MA
- $55,000 - $78,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- OSHA
- Profit sharing
- Wellness program
Quick Apply
2d
New England Site Specialist
Playworks —Lawrence, MA
- Overtime
- School experience
- Classroom
- Microsoft Excel
- Disability insurance
- Health insurance
Quick Apply
Engineering Specialist — Modification Work Order
Raytheon —Tewksbury, MA
- $68,900 - $131,100 a year
- Full-time
- Office
- Analysis skills
- Product management
- Paid holidays
- Disability insurance

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Customer Service Account Management Specialist

Klüber Lubrication NA LP -
Londonderry, NH

Apply Now

Job Details

7 days ago

Benefits

Health insurance
401(k) matching

Qualifications

Optimizing workflow processes
Data integrity assurance
Customer records maintenance
Managing customer accounts
Customer communication
Sales support
Stakeholder engagement
Customer relationship building
Client onboarding
Customer retention strategy
Bachelor's degree in communications
5 years
Customer satisfaction tracking
Bachelor's degree in business
Providing information to customers
Mid-level
Incident Escalation
Managing clients in a customer support role
Data quality management
Key Performance Indicators
Analysis skills
Bachelor's degree
Issue tracking
Customer engagement
Data interpretation
Organizational skills
Communications
Management reporting
Order issue resolution
Process improvement planning

Full Job Description

Working at Freudenberg: "We will wow your world!" This is our promise. As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also offer our 52,000 employees a networked and diverse environment where everyone can thrive individually. Be surprised and experience your own wow moments. Klüber Lubrication is a global leader in specialty lubrication and part of the Freudenberg Group. With subsidiaries in 30+ countries and partners worldwide, our custom solutions support nearly every industry - from automotive to food processing. Join us to drive innovation, sustainability, and lasting impact - Together beyond lubrication.

The Customer Service Account Management Specialist supports the daily execution of customer experience activities under the direction of the Customer Experience Manager. This role is responsible for delivering high-quality customer interactions, resolving service-related issues, supporting proactive customer engagement, and contributing to process improvements that enhance customer satisfaction, retention, and operational effectiveness. The specialist serves as a key point of contact for customers and internal stakeholders, helping ensure consistent service standards and a positive customer journey.

Customer Service Account Management Specialist

Responsibilities

Deliver Customer Experience Support: Serve as a primary contact for customer inquiries, requests, and issue resolution. Provide accurate, timely, and professional support while ensuring customer needs are addressed in alignment with company standards and service expectations.
Support Proactive Customer Engagement: Assist with customer onboarding, follow-up activities, service check-ins, and adoption support. Identify opportunities to improve responsiveness, reduce customer friction, and strengthen long-term customer relationships.
Resolve and Escalate Customer Issues: Investigate service concerns, recurring order issues, delivery questions, documentation needs, and other customer-related matters. Coordinate with internal teams to resolve issues and escalate risks or unresolved concerns to the Customer Experience Manager as appropriate.
Contribute to Customer Retention and Account Health: Monitor customer feedback, service trends, CRM activity, order behavior, and issue patterns to help identify retention risks or opportunities to improve the customer experience. Support corrective actions and service recovery efforts that protect customer relationships.
Support Process Improvement: Identify recurring service gaps, inefficiencies, and customer pain points. Recommend practical improvements, assist with implementation of approved changes, and help maintain consistent local practices aligned with company standards.
Maintain Data Quality and Performance Visibility: Accurately document customer interactions, follow-up actions, issue status, and relevant account information in CRM and customer service systems. Support reporting on key performance indicators and use data to inform daily priorities and service improvements.

Qualifications

Bachelor's degree in Business, Communications, Customer Service, or a related field preferred; equivalent experience may be considered.
5-7 years of experience in customer service, customer experience, customer success, sales support, or a related customer-facing role.
Demonstrated ability to resolve customer issues, manage follow-up actions, and communicate effectively with internal and external stakeholders.
Experience using CRM, ERP, customer service, or case management systems.
Strong organizational skills with the ability to manage multiple priorities, deadlines, and customer requests.
Strong analytical and problem-solving abilities with attention to detail and data accuracy.
Ability to travel as needed for customer visits, training, or internal meetings.

Some of your Benefits

401K Match

Health Insurance

Rely on comprehensive services whenever you need it.

Vacation

We offer time off to refresh and recharge.

Personal Development

We offer a variety of trainings to ensure you can develop in your career.

Diversity & Inclusion

We focus on providing an inclusive environment and recognize our diversity contributes to our success.

The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.

Apply Now

Refine Your Search

implementation specialist jobs in nashua nh

Customer Service Account Management Specialist

IPAS Strategist & Implementation Specialist (Part-Time)

HR Operations Specialist

InfoSec Security Specialist I

Customer Process Specialist

Senior Learning Specialist (MassLINKS Full Time Humanities Instructor)

Technical Support Specialist, IT Solutions

Building Automation Specialist

Benefits Specialist

Marketing Specialist I

Specialist, Manufacturing and Operational Excellence

Continuous Improvement Specialist Senior - Center for Clinical Excellence - Full Time - Mandatory Onsite Presence - Must Live Local to Manchester, NH

Revenue Cycle Management (RCM) Sales Specialist

Regional Support Specialist - Andover, MA

Recovery Specialist Supervisor

Laboratory Automation & AI Specialist

Senior Project Manager – Licensed Site Professional (LSP)

Quality Control Specialist - Federal Construction

New England Site Specialist

Engineering Specialist — Modification Work Order

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