Top 152 Account representative collections Jobs in Nashville, Tn

Account Representative
Broadcast Music Inc —Nashville, TN
- Full-time
- Hybrid work
- Research
- Analysis skills
- Bachelor's degree
- Commuter assistance
- Paid parental leave
Quick Apply
Remote Account Representative
BCA Financial Services —Nashville, TN
- $17 an hour
- Full-time
- Remote
- 1 year
- Medical terminology
- Communication skills
- Paid holidays
- Health insurance
3d
Health Care Customer Service Representative
State Collection Service —Nashville, TN
- $16 - $18 an hour
- Full-time
- Remote
- Bilingual
- HIPAA
- Military encouraged
- Profit sharing
- Health savings account
Quick Apply
4d
Patient Representative
CareNow —Nashville, TN
- Full-time
- Urgent Care
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
Account Resolution Representative - SESAC (Nashville)
SESAC Rights Management, Inc —Nashville, TN
- Full-time
- Oracle
- Office
- Bachelor's degree
Quick Apply
Customer Service Representative (Bilingual)
Community Choice Financial Family of Brands —Nashville, TN
- $15 an hour
- Weekends as needed
- Background check
- 18 years or older
- Spanish
- Paid training
- Health savings account
10d
Customer Service Representative
Community Choice Financial Family of Brands —Nashville, TN
- $15 an hour
- Weekends as needed
- Background check
- 18 years or older
- Spanish
- Paid training
- Health savings account
10d
Property Manager
Harbor Group Management Company —Nashville, TN
- Full-time
- Mid-level
- Residential
- High school diploma or GED
- Commuter assistance
- Paid parental leave
Quick Apply
Senior Business Development Representative
Vaco LLC —Nashville, TN
- $75,000 a year
- Monday to Friday
- Mid-level
- Bachelor's degree
- In-person
- Health insurance
- Dental insurance
Quick Apply
4h
Customer Service Representative
Rent A Center —Nashville, TN
- $17.00 - $18.28 an hour
- Full-time
- 18 years or older
- Clean driving record
- Sales
- Health savings account
- Disability insurance
Quick Apply
6d
Clinical Research Coordinator
TriStar Centennial Medical Center —Nashville, TN
- Full-time
- Experience equivalent to degree accepted
- 1 year
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
7d
Regional Revenue Cycle Management Supervisor (Remote)
Blue Cloud Pediatric Surgery Centers —Nashville, TN
- Remote
- HIPAA
- Mid-level
- High school diploma or GED
- Dental insurance
- 401(k)
Quick Apply
Licensing Coordinator- SESAC (Nashville)
SESAC Rights Management, Inc —Nashville, TN
- Full-time
- Hybrid work
- Oracle
- Salesforce
- Office
Quick Apply
Associate Credit Representative
Ingram Content Group —La Vergne, TN
- $18.35 - $22.20 an hour
- Full-time
- Oracle
- Microsoft Outlook
- Research
- Wellness program
- Health savings account
Quick Apply
10d
Customer Service Representative - UTILITIES
Image Associates Inc. —Nashville, TN
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Relocation assistance
Quick Apply
5d
Medicare Collections Representative
Apria Healthcare LLC —Nashville, TN
- $12.21 - $17.04 an hour
- 8 hour shift
- Microsoft Word
- Computer literacy
- Basic math
- Paid parental leave
- Disability insurance
Quick Apply
13d
Collections Associate
ICEE —La Vergne, TN
- Microsoft Excel
- Microsoft Outlook
- Research
Quick Apply
Client Services Representative
Tom James Company —Franklin, TN
- Full-time
- Office
- High school diploma or GED
- Organizational skills
- Profit sharing
- Employee stock purchase plan
Quick Apply
Sales Representative
Packaging Corporation of America —Nashville, TN
- From $70,000 a year
- Full-time
- Clean driving record
- Mid-level
- 3 years
- AD&D insurance
- Paid holidays
NATIONAL ACCOUNT MANAGER
Foundations Recovery Network —Brentwood, TN
- Full-time
- Mid-level
- Residential
- 3 years
- Health insurance
- Dental insurance
4d

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Account Representative

Broadcast Music Inc -
Nashville, TN

Quick Apply

Job Details

Full-time

Benefits

Commuter assistance
Paid parental leave
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Vision insurance
401(k) matching
Volunteer time off

Qualifications

Customer relationship building
Employee relationship building
Conflict management
Productivity software
Customer information system software

Full Job Description

About the Company
BMI is a mission-driven organization at the forefront of music rights and creator advocacy. Celebrating over 80 years of service to songwriters, composers, music publishers and businesses, BMI is a global leader in music rights management. Currently representing the public performance rights in over 25 million musical works created and owned by more than 1.4 million artists. BMI negotiates music license agreements and distributes the fees it generates as royalties to its affiliated writers and publishers when their songs are publicly performed.
About the Role

POSITION SUMMARY: Responsible for providing customer service to protect and grow revenues from our existing licensee base. Perform day-to-day customer service functions while acting as knowledge lead and resource for related work.

FUNCTIONS OF THE JOB

Essential Functions: Which may be representative but not all inclusive of those commonly associated with this position.

Provides customer service to licensees ensuring that respective revenue goals and service level thresholds are met.
Maintains and administers licensees including managing a caseload of customers, assisting with customers not in caseload and handling customer inquiries through email, text, chat, and phone.
Maintains and administers licensees including but not limited to upselling/adding additional locations on chain accounts when possible.
Utilizes multiple communication tools, including call center application, customer relationship management (CRM) tools, email, and customer portal to provide superior customer service.
Partners with cross functional teams to meet customer expectations and resolve customer concerns, including collections, accounting, sales, verification, and distribution.
Contacts customers, through outbound dialing, to update existing license terms or sell a new license (outbound dialing will range from 10%-100% of scheduled shift).
Assists with verification and research functions.
Assists with preparation and processing of report forms and license fee schedules.
Assists with departmental administrative functions such as mail, running reports, checking voice mail, etc.
Performs duties and projects as needed.
Regular attendance.
Other duties as assigned and/or outlined in department expectation documents.
Supports our BMI Core Values and cultivates a culture of diversity and inclusion.

Physical/Visual Activities or Demands: Physical/visual activities or demands that are commonly associated with this position.

Sitting, talking, hearing, walking.
Concentrated mental and visual attention with normal hand-eye coordination.
Clarity of vision at 20 inches; corrected or uncorrected.
Generally negligible physical effort, but occasional moving of 1 to 10 lb. items.

Environmental/Atmospheric Conditions: Environmental and atmospheric conditions commonly associated with this position.

Normal office conditions.

POSITION QUALIFICATION REQUIREMENTS

Education: Bachelor’s degree or equivalent required.

Experience: Minimum 1 years’ experience in customer service, sales and/or collections required. Contact center experience preferred.

Skills and Abilities: Which may be representative but not all inclusive of those commonly associated with this position.

Exceptional communication skills including ability to listen, write and speak effectively including presentation skills.
Strong interpersonal skills: ability to establish good working relationships internally and externally including strong negotiation and conflict management skills.
Result-driven achiever with exemplary planning and organizational skills, along with a high degree of detail orientation.
Highly motivated self-starter who takes initiative with minimal supervision.
Innovative problem-solver who can generate workable solutions and resolve issues.
Strong analytical skills so that internal and external customer needs are properly interpreted and translated into application and operational requirements.
Flexible and adaptable to manage multiple priorities, assignments and tasks in high paced environment including the ability to manage and adapt to change.
Resourceful team player who excels at building relationships with customers and colleagues.
Contact center knowledge and best practices including customer relationship management (CRM) experience such as Salesforce; fluent with Microsoft Office Suite.

Machines, Tools, Equipment and Work Aids: Which may be representative but not all inclusive of those commonly associated with this position.

Personal computer and associated software. Normal office equipment

License(s)/Certifications Required: None

This job description in no way states or implies that these are the only duties to be performed by the employee occupying the position. Employees may be required to follow other job-related instructions and perform other job-related duties as requested, subject to all applicable state and federal laws.

“Commonly associated” is not intended to mean always or only. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Why Join Us?

BMI is the nation’s largest performing rights organization, representing more than 1.4 million songwriters, composers and music publishers, and a repertoire of over 25 million musical works.

Benefits & Perks

We take care of our people, here’s what you can expect when joining the team:

Medical, dental, and vision insurance
401K with employer match on 100% of the first 4%.
Flexible spending accounts to help manage healthcare and dependent costs
Hybrid office schedule: in office three days per week and Fridays remote.
Short-term & long-term disability benefits
Paid vacation & sick/personal time
Paid volunteer time off
12 paid calendar holidays
Summer half days
Company paid life insurance
Up to 12 weeks paid parental leave
Tuition assistance to support your continued education and professional growth
Commuter benefits (New York)
Employee Resource Groups
Entertainment discounts and access to certain BMI concerts and events in our offices
Employee appreciation events and holiday parties hosted at all office locations

BROADCAST MUSIC, INC. IS AN EQUAL OPPORTUNITY EMPLOYER:
All applicants will receive equal opportunity for employment without regard of race, color, sex, religion, nationality, age, sexual orientation, gender identity and/or expression, veteran’s or marital status, disability, or any other cultural factor.

Celebrating over 80 years of service to songwriters, composers, music publishers and businesses, BMI® is a global leader in music rights management, serving as an advocate for the value of music. BMI represents the public performance rights in over 25 million musical works created and owned by more than 1.4 million songwriters, composers, and music publishers. The Company negotiates music license agreements and distributes the fees it generates as royalties to its affiliated writers and publishers when their songs are performed in public. In 1939, BMI created a groundbreaking open-door policy becoming the only performing rights organization to welcome and represent the creators of blues, jazz, country, and American roots music. Today, the musical compositions in BMI’s repertoire, from chart toppers to perennial favorites, span all genres of music and are consistently among the most-performed hits of the year.

Quick Apply

Refine Your Search

account representative collections jobs in nashville, tn

Account Representative

Remote Account Representative

Health Care Customer Service Representative

Patient Representative

Account Resolution Representative - SESAC (Nashville)

Customer Service Representative (Bilingual)

Customer Service Representative

Property Manager

Senior Business Development Representative

Customer Service Representative

Clinical Research Coordinator

Regional Revenue Cycle Management Supervisor (Remote)

Licensing Coordinator- SESAC (Nashville)

Associate Credit Representative

Customer Service Representative - UTILITIES

Medicare Collections Representative

Collections Associate

Client Services Representative

Sales Representative

NATIONAL ACCOUNT MANAGER

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