Top 113 Director of operations Jobs in Nashville, Tn

Director of Retail Operations
Goodwill Industries of Middle Tennessee —Nashville, TN
- Clean driving record
- 7 years
- Writing skills
Quick Apply
Director of Operations
TeamHealth —Nashville, TN
- Full-time
- Remote
- Writing skills
- Research
- Analysis skills
6d
Senior Director, Operations
Evergreen Nephrology —Nashville, TN
- $175,000 - $195,000 a year
- Remote
- Microsoft Outlook
- 8 years
- Business Administration
- Paid parental leave
- Health savings account
Quick Apply
Director of Operations
CEVALogistics —Mount Juliet, TN
- $225,000 - $229,500 a year
- Full-time
- 7 years
- Writing skills
- English
- Health savings account
- AD&D insurance
Director of Operations
First Watch Restaurants, Inc. —Franklin, TN
- Full-time
- Marketing
- 5 years
- Driver's License
Director of Operations
Option Care Health —Nashville, TN
- $122,904.90 - $204,849.00 a year
- Full-time
- RN License
- 3 years
- Master's degree
- Health savings account
- Health insurance
Director, Business Planning & Central Operations
Lyft —Nashville, TN
- $157,440 - $196,800 a year
- Hybrid work
- Office
- Contracts
- Fair chance
- Commuter assistance
- Paid parental leave
Regional Director of Operations "Senior Care"
Altius Search Group —Nashville, TN
- $120,000 - $150,000 a year
- Full-time
- Hybrid work
- 3 years
- Bachelor's degree
- Travel
Quick Apply
1d
Associate Operations Director
Centerwell —Nashville, TN
- $104,000 - $143,000 a year
- Full-time
- CPR Certification
- Sales
- 5 years
- Paid jury duty
- Paid parental leave
12d
Director of Operations
Option Care Enterprises, Inc. —Nashville, TN
- $122,904.90 - $204,849.00 a year
- Full-time
- RN License
- 3 years
- Master's degree
- Health savings account
- Health insurance
Quick Apply
Area Director – Residential Front Desk & Concierge Operations (TN / AL)
NFC Amenity Management —Nashville, TN
- $75,000 - $85,000 a year
- Full-time
- 5 years
- Word processing
- Computer literacy
- Disability insurance
- Health insurance
Quick Apply
1d
Senior Director of Operations
Western Veterinary Partners, LLC —Nashville, TN
- $180,000 - $225,000 a year
- Remote
- 5 years
- Bachelor's degree
- Driving
- Health insurance
- Dental insurance
12d
Regional Director Of Operations
VISION HOSPITALITY GROUP, LLC —Nashville, TN
- Travel
- Mentoring
- Senior level
- Paid holidays
- Health insurance
Quick Apply
14d
Director, Terminal Operations & Facilities
Metro Nashville Airport Authority —Nashville, TN
- $124,319 - $213,965 a year
- Online Application
- Background check
- Customer service
- Computer literacy
- Paid holidays
- Disability insurance
Director of School Operations
RePublic Schools —Nashville, TN
- Full-time
- School experience
- Bachelor's degree
- 1 year
Quick Apply
Director of Premium Operations, Bridgestone Arena
Delaware North —Nashville, TN
- $104,100 - $140,500 a year
- Weekends as needed
- 5 years
- Organizational skills
- Senior level
- Paid parental leave
- Paid holidays
Regional Operations Director
Upperline Health Inc —Nashville, TN
- Full-time
- Remote
- Microsoft Excel
- Up to 50% travel
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
7d
Deputy Ops Director
Amentum —Nashville, TN
- $170,000 - $230,000 a year
- Full-time
- Engineering
- 11+ years
- Master's degree
- Employee stock purchase plan
- Paid holidays
12d
Hospital Services Director - Operations
US Anesthesia Partners, Inc. —Nashville, TN
- $89,000 - $150,000 a year
- Full-time
- Hospital
- Bachelor's degree
- Mentoring
Regional Director of Operations - TN, AL, AR, LA, MS
Option Care Enterprises, Inc. —Nashville, TN
- $155,561.01 - $259,268.34 a year
- Full-time
- Remote
- RN License
- 3 years
- Master's degree
- Health savings account
- Health insurance
Quick Apply

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Director of Retail Operations

Goodwill Industries of Middle Tennessee -
Nashville, TN

Quick Apply

Job Details

Qualifications

HR change management strategy
Strategic goal setting
Managing retail teams
Writing skills
Coaching
Team development
Driver's License
Managing budgets in a finance role
Financial statement interpretation
Organizational development strategy
Operational excellence initiatives
Process improvement planning
Root cause analysis
Change management support (employee development activity)
Retail management
Cross-functional team management
Management experience within retail industry
Operations planning
Cross-functional communication
Organizational budget management

Full Job Description

Job Location

Lifsey-Retail Headquarters

Job Summary:

Provides strategic leadership and operational oversight for Goodwill Industries of Middle Tennessee’s Donated Goods Retail (DGR) division, driving financial performance, operational excellence, and a consistent customer and donor experience across all store locations. This role is accountable for results through a leader-of-leaders model—setting the direction, building the operating system, and driving execution through Regional Directors and District Managers.

This role does not directly manage day-to-day store operations; instead, it is accountable for performance through a structured field leadership model, standardized operating systems, and disciplined performance management routines.

The Director leads with a clear vision and strategy for retail excellence, challenges the status quo, and drives enterprise-level changes through coaching, alignment, and accountability across field leadership.

This position has direct responsibility for the profit and loss of retail store operations. The Director translates organizational priorities into a clear operating vision and actionable plan (priorities, timelines, performance targets, and accountability routines), uses data to diagnose opportunities and risks, and ensures consistent standards and execution across the territory through Regional Directors and District Managers.

The Director of Retail Operations will promote a positive work environment that celebrates our vision, mission, and core values of Teamwork, Respect, Uprightness, and Empowerment in every action and interaction with team members, donors, customers, management, and persons served.

Job Description

Essential Functions

Sets the retail operating vision and multi-site strategy to maximize revenue, profitability, and mission impact; produces and communicates a written operating plan/roadmap (priorities, targets, owners, and timelines) executed through Regional Directors and District Managers.
Leads retail performance through Regional Directors and District Managers by setting standards and expectations and holding leaders accountable for staffing, merchandising, inventory control, pricing, customer service, store routines, and performance commitments.
Builds a high-performing leadership team and culture of accountability, coaching leaders to deliver results while modeling Goodwill’s mission and values.
Builds and promotes a culture of high performance and continuous improvement that values training, teamwork, communication, and a commitment to excellence.
Establishes KPIs and leads a weekly/monthly business review cadence to evaluate performance, identify root causes, and drive timely countermeasures and continuous improvement.
Leads change management for enterprise retail initiatives by aligning stakeholders, ensuring adoption, and sustaining execution through Regional Directors and District Managers and established operating routines.
Leads talent strategy for retail leadership roles (selection, onboarding, performance management, and succession planning); hires and develops the best talent for the organization.
Designs, standardizes, and scales operational processes and tools (training, SOPs, audits, and routines) to improve efficiency, service quality, and consistency across all locations.
Leads new store openings and major transitions by establishing launch readiness standards, governance, and cross-functional coordination, ensuring execution and post-open stabilization through Regional Directors and District Managers.
Anticipates long-range operational and talent needs; develops plans to ensure the right structure, capabilities, and leadership coverage to meet future growth and performance goals.
Partners across the organization (Mission, Finance, HR, Marketing, Facilities, Loss Prevention, IT, and Support Services) to influence enterprise decision-making, align retail strategy with organizational priorities, and deliver a financially sound business and a high-accountability culture.
Establishes and enforces retail standards and controls (store conditions, donation flow, merchandising, pricing, labor routines, and customer/donor experience) using training, audits, and coaching to ensure consistency across locations through field leadership and standardized operating mechanisms.
Identifies, prioritizes, and leads new donation and retail initiatives and business opportunities, ensuring clear scope, resourcing, timelines, and measurable results through cross-functional coordination and field leadership execution.
Ensures compliance with all company policies and procedures and applicable legal requirements across retail and donation operations.
Identifies operational risk and drives safe, compliant practices related to safety, labor, and asset protection through established controls, audits, and leadership accountability.
Other duties as assigned.

Minimum Qualifications

Required Skills

Education

Bachelor's degree in business administration, Retail Management or related field required.
A combination of education and experience may be accepted in lieu of the required education.

Experience

7+ years of progressive leadership experience with significant multi-unit oversight. Proven track record of managing and growing retail operations; donated goods and/or nonprofit experience preferred.
Proven ability to improve underperforming multi-unit locations by diagnosing root causes, setting clear priorities, and driving sustained performance through field leadership.
Demonstrated experience creating and executing strategic plans to drive growth and improve operational performance.
Experience with near-term and long-range planning, goal setting, and disciplined implementation.
Knowledge of and experience with budgeting and financial analysis; demonstrated ability to build cross-divisional partnerships to deliver results.
Demonstrated ability to identify operational gaps and opportunities and address them through training, process improvements, and change leadership.

Knowledge and Skills

Results oriented and driven to achieve and exceed goals.
Strong written and oral communication skills, including the ability to communicate effectively with all levels of management and employees.
Strategic mindset with the ability to set priorities, make difficult decisions, and drive tradeoffs in support of organizational goals.
Strong leadership skills, including the ability to coach and develop leaders, influence across functions, and drive accountability through a leader-of-leaders model.

Certifications and Licenses

Must have a valid Tennessee Driver's License while maintaining a good driving record and appropriate insurance.

Quick Apply

Refine Your Search

director of operations jobs in nashville, tn

Director of Retail Operations

Director of Operations

Senior Director, Operations

Director of Operations

Director of Operations

Director of Operations

Director, Business Planning & Central Operations

Regional Director of Operations "Senior Care"

Associate Operations Director

Director of Operations

Area Director – Residential Front Desk & Concierge Operations (TN / AL)

Senior Director of Operations

Regional Director Of Operations

Director, Terminal Operations & Facilities

Director of School Operations

Director of Premium Operations, Bridgestone Arena

Regional Operations Director

Deputy Ops Director

Hospital Services Director - Operations

Regional Director of Operations - TN, AL, AR, LA, MS

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