Top 41 Patient access associate Jobs in Nashville, Tn

US Virtual - Customer Service Associate (Healthcare)
VXI Global Solutions —Nashville, TN
- $17 an hour
- Full-time
- Remote
- Mid-level
- High school diploma or GED
- Communication skills
- Paid training
- Health insurance
5d
3rd Shift Warehouse Associate, Refrigeration
Cardinal Health —La Vergne, TN
- $22.00 - $22.60 an hour
- Overtime
- Forklift
- High school diploma or GED
- Ability to lift 50 pounds
- Paid parental leave
- Health savings account
4d
Associate Cage Wash Tech
Vanderbilt University Medical Center —Nashville, TN
- Full-time
- Customer service
- High school diploma or GED
- Continuous improvement
- Health insurance
Associate Field Service Technician - Nashville, TN
Stryker —Nashville, TN
- $28.01 - $50.38 an hour
- Full-time
- Microsoft Excel
- Mid-level
- High school diploma or GED
- Health savings account
- AD&D insurance
Emergency Dept - Patient Access Associate - Full Time Rotating Shifts
Williamson Health —Franklin, TN
- Full-time
- English
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Day Shift Part Time Warehouse Associate, Refrigeration
Cardinal Health —La Vergne, TN
- $20.00 - $20.60 an hour
- Part-time
- Forklift
- High school diploma or GED
- Ability to lift 50 pounds
- 401(k)
- Paid time off
4d
Operations Associate - Receptionist
Prime Health Services, Inc. —Franklin, TN
- Microsoft Excel
- Office
- High school diploma or GED
- Wellness program
- Health savings account
Quick Apply
13d
Self Pay Associate
Charlie Health —Nashville, TN
- Full-time
- Hybrid work
- Basic math
- Office
- Administrative experience
Quick Apply
Senior Scientific Associate / Senior Medical Writer - Promotional Medical Writing (CST)
Precision AQ —Nashville, TN
- $75,000 - $122,500 a year
- Online Application
- Remote
- Bachelor of Science
- Research
- Mid-level
Quick Apply
13d
2nd Shift Warehouse Associate
Cardinal Health —La Vergne, TN
- $20.00 - $20.60 an hour
- Overtime
- Forklift
- High school diploma or GED
- Ability to lift 50 pounds
- Paid parental leave
- Health savings account
4h
Associate PAM Security Engineer
HCA Healthcare —Nashville, TN
- Full-time
- 5 years
- Mid-level
- Employee stock purchase plan
- Disability insurance
Quick Apply
14d
Collections Associate
Charlie Health Behavioral Health Operations —Nashville, TN
- Full-time
- Hybrid work
- Basic math
- Office
- Administrative experience
Quick Apply
Debt Collector Associate
Charlie Health —Nashville, TN
- Full-time
- Hybrid work
- Basic math
- Office
- Administrative experience
Quick Apply
Associate Director, Field Reimbursement, Oral Migraine
AbbVie —Nashville, TN
- $164,000 - $296,000 a year
- Full-time
- Remote
- Pass drug screening
- 3 years
- Master's degree
- Paid holidays
- Health insurance
13d
Business Development Associate
Premier Radiology —Nashville, TN
- $68,000 - $75,000 a year
- Full-time
- Mid-level
- Analysis skills
- Radiology
- Paid holidays
- Health insurance
Quick Apply
4d
Self Pay Associate
Charlie Health Behavioral Health Operations —Nashville, TN
- Full-time
- Hybrid work
- Basic math
- Mid-level
- Office
Quick Apply
Sales Associate – Optical - Part Time
America's Best —Nashville, TN
- Part-time
- Inventory management
- Merchandising
- High school diploma or GED
- Employee stock purchase plan
- Parental leave
Quick Apply
3d
Sales Associate – Optical – Part Time
America's Best —Hermitage, TN
- Part-time
- Inventory management
- Merchandising
- High school diploma or GED
- Employee stock purchase plan
- Parental leave
Quick Apply
Associate Director or Director, Medical Science Liaison, Oncology - Central region / Field-based
Eisai —Nashville, TN
- $206,600 - $294,735 a year
- Full-time
- Medicine
- HIPAA
- 8 years
Store Associate
CVS Health —Franklin, TN
- $15 - $18 an hour
- Part-time
- No high school diploma
- High school diploma or GED
- 16+ years old
- Dental insurance
- Vision insurance

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US Virtual - Customer Service Associate (Healthcare)

VXI Global Solutions -
Nashville, TN

Apply Now

Job Details

Full-time
$17 an hour
5 days ago

Benefits

Paid training
Health insurance
Dental insurance
Vision insurance
Opportunities for advancement
Referral program

Qualifications

High school diploma or GED
Individual consumer customer service

Full Job Description

Job Description

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

Job Title : Customer Service Associate - Healthcare

Location : Remote

About Us :

We are a leading specialty pharmacy dedicated to supporting patients with complex and chronic health conditions. Our mission is to elevate patient care through innovative solutions and compassionate support. Join us in making a tangible difference in patients' lives by delivering world-class customer service in a remote, dynamic environment.

Role Overview :

As a Customer Service Associate, you'll be the first point of contact for patients and prescribers, ensuring their needs are met with efficiency, professionalism, and empathy. This role is essential to building trust and delivering a seamless experience, enabling patients to access critical medications and services with ease.

What You'll Do :

Provide top-tier support to patients and prescribers via inbound and outbound phone calls or web-based communication channels.
Address a variety of inquiries, including:
- Scheduling medication deliveries.
- Resolving billing, insurance, or account issues.
- Explaining patient benefits clearly and confidently.
- Tracking and updating order statuses.

Collaborate with internal expert teams to deliver fast, effective resolutions to patient concerns.
Handle a high volume of daily interactions (30-50 calls per day) with accuracy and compassion.
Learn and master systems and procedures through a comprehensive paid training program.
Meet key performance metrics, including productivity, quality, and patient satisfaction goals.
Maintain professionalism and adaptability in a fast-paced virtual environment.

What We're Looking For :

Education : High school diploma or equivalent required.

Experience : 2+ years in customer service (call center experience is a plus).

Technical Skills : Proficiency in Microsoft Office Suite; ability to navigate and manage multiple systems simultaneously.

Communication : Exceptional verbal and written communication skills; ability to convey information with clarity and empathy.

Soft Skills :
- Strong organizational and time-management abilities.
- A proactive, solutions-oriented mindset.
- Ability to adapt to diverse patient needs with professionalism.
Work Environment :
- Reliable internet connectivity and a dedicated, distraction-free workspace.
- Availability to work within Contact Center hours

Commitment : Attendance is critical-100% participation during the first 90 days of training is required .

Why Join Us?

Purpose-Driven Work : Be part of a mission that transforms healthcare and improves patient outcomes.
Career Growth : Access training, mentorship, and advancement opportunities to grow your career within a supportive organization.
Comprehensive Benefits : Enjoy competitive pay, robust benefits, and wellness programs tailored to support you and your family.
Inclusive Culture : Thrive in a diverse, collaborative, and inclusive work environment where your contributions are valued.
Flexibility : Work from the comfort of your home while making a difference for patients across the country.

Success Factors for Working from Home

To thrive in this remote role, you'll need:

Private Workspace: A dedicated, quiet workspace with a door that closes, free from ambient noise.
Ergonomics: A comfortable desk and chair setup that allows for the proper installation of necessary equipment.
Reliable Internet Connection: Stable, high-speed internet with a minimum bandwidth of 10 Mbps downstream and 5 Mbps upstream.
Quiet, Distraction-Free Workspace: A dedicated, quiet area where you can focus on delivering excellent customer service without interruptions.
Tech-Savvy: Comfort with technology and ability to learn new systems quickly.
Self-motivation & Independence: Ability to stay productive and manage your time effectively in a remote environment.
Communication Skills: Strong verbal and written communication skills, especially in a virtual setting.
Adaptability: Ability to adapt to changing technologies and procedures while working remotely.

Compensation & Perks

Hourly Pay: $17.00 per hour
Company-Provided Equipment: All necessary equipment will be provided.
Comprehensive Benefits: Full health insurance package including medical, dental, and vision coverage.
Cell Phone Benefits: $25/month per line for unlimited phone, text, and data (restrictions may apply).
Generous Referral Program: Earn $20 per paycheck for every person you refer-and your referral earns it too! No limits on payouts.
Comprehensive Training: Paid training to ensure you are fully prepared for success.
Career Growth: Opportunities for career advancement and professional development within a leading healthcare provider.
Work-from-Home Convenience: Save time, and money, and reduce your environmental footprint.
Inclusive Culture: We are an Equal Opportunity Employer, including individuals with disabilities and veterans.

What Success Looks Like :

In this role, success means consistently delivering exceptional customer service, meeting performance metrics, and embodying our values of empathy, integrity, and excellence. You'll take pride in knowing your work directly supports patients in managing their health and well-being.

Ready to Make an Impact?

Embark on a rewarding journey and join a team dedicated to delivering compassionate care and innovative solutions. Take the first step toward an exciting career in healthcare by applying now !

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Original Title: US Virtual - Customer Service Associate (Healthcare)

Req Id: R26_03767_7

Posted At: Tue Jul 21 2026 00:00:00 GMT+0000 (Coordinated Universal Time)

Customer Service

Full Time

Nashville, Tennessee, United States

Apply Now

Refine Your Search

patient access associate jobs in nashville, tn

US Virtual - Customer Service Associate (Healthcare)

3rd Shift Warehouse Associate, Refrigeration

Associate Cage Wash Tech

Associate Field Service Technician - Nashville, TN

Emergency Dept - Patient Access Associate - Full Time Rotating Shifts

Day Shift Part Time Warehouse Associate, Refrigeration

Operations Associate - Receptionist

Self Pay Associate

Senior Scientific Associate / Senior Medical Writer - Promotional Medical Writing (CST)

2nd Shift Warehouse Associate

Associate PAM Security Engineer

Collections Associate

Debt Collector Associate

Associate Director, Field Reimbursement, Oral Migraine

Business Development Associate

Self Pay Associate

Sales Associate – Optical - Part Time

Sales Associate – Optical – Part Time

Associate Director or Director, Medical Science Liaison, Oncology - Central region / Field-based

Store Associate

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