Top 111 Patient representative Jobs in Nashville, Tn

Patient Access Representative
Tennessee Orthopaedic Alliance —Nashville, TN
- Hybrid work
- Computer literacy
- High school diploma or GED
- Entry level
Scheduler II - Hybrid
US Anesthesia Partners, Inc. —Nashville, TN
- $21.97 - $35.14 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Writing skills
1d
Patient Service Representative - Part Time
Tennessee Orthopaedic Alliance —Nashville, TN
- Part-time
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- Free parking
- Profit sharing
Bilingual PSR - Patient Service Representative
Connectus Health —Nashville, TN
- 8 hour shift
- Background check
- Spanish
- Microsoft Excel
- Health savings account
- Health insurance
Quick Apply
Home Health & Hospice Billing Lead (Hybrid)
Pennant Services —Nashville, TN
- Full-time
- Hybrid work
- Finance
- Analysis skills
- Continuous improvement
- Health insurance
- Dental insurance
Quick Apply
Patient Accounts Representative
UHS-Nashville Regional Office —Brentwood, TN
- $22 - $27 an hour
- Full-time
- Microsoft Word
- Background check
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
Patient Service Representative
Tennessee Orthopaedic Alliance —Hendersonville, TN
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- Profit sharing
- Health insurance
Surgery Scheduler
Tennessee Orthopaedic Alliance —Nashville, TN
- Microsoft Excel
- Microsoft Outlook
- Surgery
- Profit sharing
- Health insurance
Patient Access Representative
Ascension Saint Thomas Rehabilitation Hospital —Nashville, TN
- Full-time
- Hospital
- Inpatient
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Therapy Patient Access Representative
Tennessee Orthopaedic Alliance —Mount Juliet, TN
- Hybrid work
- Computer literacy
- High school diploma or GED
- Entry level
13d
Patient Service Representative
Solis Mammography —Nashville, TN
- Full-time
- Basic math
- High school diploma or GED
- Clinic
- Paid holidays
- Health insurance
2d
Patient Service Representative Clinic
Ascension —Nashville, TN
- Full-time
- High school diploma or GED
- Clinic
- 1 year
- Disability insurance
- Health insurance
8d
Patient Services Representative
Nashville Fertility Center —Nashville, TN
- $20 - $22 an hour
- Full-time
- Background check
- Spanish
- HIPAA
- Health savings account
- Disability insurance
Quick Apply
Patient Service Representative Clinic Float
Ascension —Nashville, TN
- PRN
- High school diploma or GED
- Clinic
- 1 year
- Disability insurance
- Health insurance
Customer Service Representative - Part Time Patient Registration
R1 RCM, Inc. —Nashville, TN
- $16.00 - $21.10 an hour
- Part-time
- No experience needed
- Office
- High school diploma or GED
2d
Patient Service Representative
Meharry Medical College —Nashville, TN
- Full-time
- Spanish
- Dental office
- Cleaning
Contact Center Specialist
Neighborhood Health —Nashville, TN
- Spanish
- HIPAA
- English
Patient Advocate / Call Center Representative
Urology Healthcare Group, Inc. —Nashville, TN
- Urgently hiring
- Spanish
- HIPAA
- High school diploma or GED
- Profit sharing
- Health savings account
Quick Apply
Patient Service Representative | PRN
Premier Radiology —Nashville, TN
- Part-time
- High school diploma or GED
- Clinic
- Outpatient
- Paid holidays
- Health insurance
Quick Apply
2d
Patient Services Representative (Float)
SCRI Oncology Partners —Nashville, TN
- Surgery
- HIPAA
- High school diploma or GED
- Free parking
- Wellness program

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Patient Access Representative

Tennessee Orthopaedic Alliance -
Nashville, TN

Apply Now

Job Details

Qualifications

Computer operation
Serving clients
Phone communication
Computer literacy
High school diploma or GED
Desktop applications
Productivity software
Cross-functional collaboration
Client interaction via phone calls

Full Job Description

Join our rapidly expanding TEAM as we continue to grow and celebrate 100 years of serving our Communities!

The TOA Patient Access Representative is our patients' biggest advocate. This role provides patients with top notch customer service and understands TOA physicians, locations, and services inside and out to ensure our patients are getting connected to the best care possible for each unique situation.

Answer inbound calls from new and existing patients
Obtain patient demographics and insurance information
Listen actively to patient medical history such as surgical history, previous or current injuries, and recent imaging history
Dissect pertinent details such as patient address, availability, and specialty required in order to find the most convenient and effective appointment for the patient
Schedule patient appointments through NextGen
Use critical thinking and your expertise within TOA guidelines to arrive at solutions for patients- even if that means finding a creative resolution
Maneuver between multiple screens and multiple systems when documenting information and searching for physician availability
Review online appointment requests and schedule those appointments
Handle inbound referrals for your designated physician(s)
Reschedule cancellations
Respond effectively to time sensitive email communication
Deescalate conflict independently with disgruntled patients
Other duties as assigned

Requirements

You have the drive to provide excellent customer service and execute that on a daily basis
It comes natural for you to maintain a professional and empathetic tone while conducting phone calls- even when call volumes are high and you’re multi-tasking
You enjoy corresponding over the phone
You’re very organized and pay close attention to detail
Working with computers comes easy to you- you know the basics of
Microsoft programs such as excel, word, and office
You enjoy being a part of a team that works collaboratively to achieve goals
You successfully work across boundaries, including other TOA roles and clinics
Knowledge of patient appointment scheduling is a plus
Previous experience working with an EMR, such as NextGen (or similar documentation systems) is preferred
High school degree is required, a college degree is preferred

TOA is an equal opportunity employer. TOA conducts drug screens and background checks on applicants who accept employment offers.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Apply Now

Refine Your Search

patient representative jobs in nashville, tn

Patient Access Representative

Scheduler II - Hybrid

Patient Service Representative - Part Time

Bilingual PSR - Patient Service Representative

Home Health & Hospice Billing Lead (Hybrid)

Patient Accounts Representative

Patient Service Representative

Surgery Scheduler

Patient Access Representative

Therapy Patient Access Representative

Patient Service Representative

Patient Service Representative Clinic

Patient Services Representative

Patient Service Representative Clinic Float

Customer Service Representative - Part Time Patient Registration

Patient Service Representative

Contact Center Specialist

Patient Advocate / Call Center Representative

Patient Service Representative | PRN

Patient Services Representative (Float)

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