Top 496 Quality liaison Jobs in Nashville, Tn

Insurance Assistance Program (IAP) Support Specialist $20.00
Calance US —Nashville, TN
- $20 an hour
- Contract
- Hybrid work
- HIPAA
- Research
- Mid-level
- AD&D insurance
- Disability insurance
3d
NEI - Special Education Teacher with EL Endorsement
Noble Education Initiative, Inc. —Nashville, TN
- From $52,000 a year
- Full-time
- Background check
- Classroom
- Microsoft Excel
- Health savings account
- Health insurance
Quick Apply
Business Development Representative (Outpatient Mental Health)
ATHENA TENNESSEE REGIONAL MSO —Nashville, TN
- Full-time
- Up to 50% travel
- Marketing
- Mid-level
NEI - Special Education Teacher
Noble Education Initiative, Inc. —Antioch, TN
- From $52,000 a year
- Full-time
- Background check
- Classroom
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
6d
Concrete Construction - Project Manager (3+ yrs exp req)
HC Concrete Construction Group —Nashville, TN
- $95,000 - $125,000 a year
- Full-time
- Background check
- Construction site
- Pass drug screening
- Fuel card
- AD&D insurance
Quick Apply
Pre-Engineered Metal Building (PEMB) Superintendent
Design Systems Builders, LLC —Nashville, TN
- Full-time
- CPR Certification
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
4d
Electrical Superintendent
Marathon Electrical Contractors, LLC —Nashville, TN
- $85,000 - $125,000 a year
- Full-time
- Construction site
- Pass drug screening
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
Licensed Clinical Psychologist (HSP) – Autism Assessment & Future Associate Director
Softsages Technology —Nashville, TN
- $114,000 - $125,000 a year
- Full-time
- Office
- 3 years
- Doctor of Philosophy
- Relocation assistance
- Health insurance
Quick Apply
2d
RN Spine Coordinator, FT, Days, VUH
Vanderbilt University Medical Center —Nashville, TN
- Full-time
- Nursing
- RN License
- 5 years
- Disability insurance
- Health insurance
Project Manager
Gallaher Fire, Security, and Communications —Nashville, TN
- Full-time
- Microsoft Excel
- Construction site
- Mid-level
Quick Apply
Bilingual Housekeeping Inspector (2 PM Shift)
HotelPro —Nashville, TN
- $21 an hour
- Weekends as needed
- Spanish
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Administrative Service Manager (ASM)
Software Technology Inc —Nashville, TN
- Word processing
- Mid-level
- Conflict management
Quick Apply
Bilingual Hotel Housekeeping Supervisor
HotelPro —Nashville, TN
- $23 an hour
- Weekends as needed
- Spanish
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Clinical Research Pharmacist
Actalent —Nashville, TN
- $150,000 - $175,000 a year
- Full-time
- Bachelor of Science
- 3 years
- Patient care
Quick Apply
3d
Key Account Manager
Corpay —Brentwood, TN
- Full-time
- Hybrid work
- Salesforce
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Epidemiologist 2
Software Technology Inc —Nashville, TN
- Contract
- Doctoral degree
- 5 years
- Mid-level
Quick Apply
Construction Manager/Estimator
Southern Land Company —Nolensville, TN
- Civil engineering
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Accounting Manager
Robert Half —Brentwood, TN
- $54 - $64 an hour
- Temporary
- Hybrid work
- CPA
- Office
- Finance
- Disability insurance
- Dental insurance
Quick Apply
4d
Lead Service Carpenter
NABHOLZ —Franklin, TN
- $25 - $35 an hour
- Overtime
- Construction site
- Ability to walk for extended periods
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
EXECUTIVE ADMINISTRATIVE ASSISTANT 2 - 79502
Human Services —Nashville, TN
- $67,764 - $108,060 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Research
- Office
6d

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Insurance Assistance Program (IAP) Support Specialist $20.00

Calance US -
Nashville, TN

Apply Now

Job Details

Contract
$20 an hour
3 days ago

Benefits

AD&D insurance
Disability insurance
Health insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Personal service client interaction documentation
Customer communication
HIPAA compliance
HIPAA
Managing clients in a customer support role
Productivity software
Clinical confidentiality policies
Technical Proficiency
Database software proficiency

Full Job Description

FOR IMMEDIATE DETAILS about this position, please feel free to contact either of US and REFERENCE the JOB#:

Recruiting Contacts:
Kiana Arevalo (949) 991-8285 // [email protected]
Sumit Kumar (469) 935-4505 // [email protected]

=======================================================
- - We will NOT accept 3rd Party (C2C) Contractors - -
=======================================================

JOB DETAILS:
Position: Insurance Assistance Specialist
JOB REF#: 44829 - 66079
Duration: 8+ Months (On-Going Contract)
Location: HYBRID - Nashville, TN 37243
Pay Rate: $20.00 (W2 only)

HYBRID: Works ONSITE on Mondays / REMOTE Tue-Friday
HOURS: Full-Time, Monday-Friday, 8:00AM 4:30PM or 9:00AM 5:30PM

Seeking to hire a IAP Support Specialist serves as a resource to ensure operational excellence for the Department of Health - AIDS Drug Assistance Program (ADAP), which is comprised of the Insurance Assistance Program (IAP) and the HIV Drug Assistance Program (HDAP). HDAP is managed internally by the Tennessee Department of Health (TDH), while IAP is administered through a third-party vendor.

The IAP Support Specialist serves as a critical liaison among field case managers, partners, healthcare providers, and program vendors to facilitate enrollment, resolve issues, improve communications, and support efficient program operations. This position provides real-time technical assistance and customer support related to IAP enrollment and participation, while helping identify trends, resolve complex cases, and promote consistency across statewide program operations.

Program Support and Enrollment Assistance:
Serve as the primary point of contact for Ryan White field case managers seeking real-time assistance with Insurance Assistance Program (IAP) enrollment, eligibility, renewals, and participation.
Provide guidance regarding program policies, procedures, documentation requirements, and enrollment processes.
Assist with troubleshooting enrollment barriers and resolving issues that may impact clients access to insurance coverage and HIV medications.
Ensure accurate and timely communication regarding program updates, enrollment requirements, and procedural changes.

Client and Case Management Support:
Collaborate with medical case managers throughout Tennessee to identify and resolve ADAP issues affecting HIV/AIDS clients.
Support efforts to remove barriers to care and medication access for eligible clients.
Research and resolve client-specific concerns while ensuring compliance with program guidelines and confidentiality requirements.
Promote a client-centered approach focused on continuity of care and access to treatment.

Partner Collaboration and Issue Resolution:
Work closely with Tennessee Department of Health partners, vendors, and manager to resolve complex operational and client-related issues.
Escalate and coordinate resolution of cases requiring multi-agency or cross-functional involvement.
Assist in identifying systematic issues, recurring challenges, and emerging trends affecting program operations or client outcomes.
Provide feedback and recommendations for process improvements that enhance program efficiency and effectiveness.

Communication and Customer Service:
Manage a high volume of incoming and outgoing telephone calls and electronic communications.
Maintain efficient, streamlined, and uniform communication with field case managers, TDH staff, healthcare providers, and program partners.
Provide professional, responsive, and solution-focused customer service.
Document interactions, resolutions, and follow-up activities in accordance with established procedures.

Operational Excellence and Quality Improvement:
Monitor workflows and support efforts to maintain operational excellence across the ADAP program.
Assist with quality assurance activities, data validation, and program monitoring initiatives.
Identify opportunities to improve processes, communication, and service delivery.
Participate in meetings, training, and collaborative workgroups to support program goals and continuous improvement efforts.

REQUIRED SKILLS/EXPERIENCE:
EDUCATION: Bachelor s degree or Master s degree in Health Administration, Public Health, Healthcare Management, or a closely related field.
4+ years of front-facing customer services experience, preferably in healthcare, public health, health insurance, or health administration setting.
Experience working in a health administration environment with demonstrated knowledge of healthcare operations, processes, and client service delivery.
Proven ability to thoroughly document client interactions, research issues, conduct appropriate follow-up, and bring issues to resolution in a timely manner.
Strong problem-solving skills with the ability to analyze complex situations, identify solutions, and coordinate resolution among multiple priorities while maintaining a high level of accuracy and attention to detail.
Ability to work effectively in a moderately-paced environment while managing multiple tasks and maintaining a high level of accuracy and attention to detail.
Demonstrated ability to adapt quickly to changing procedures, priorities, and program requirements.
Excellent verbal and written communication skills, with the ability to communicate professionally with case managers, healthcare professionals, Tennessee Dept of Health staff, vendors, and community partners.
Strong organizational and time-management skills.
Proficiency in Microsoft Office applications and experience working with databases, case management systems, or other electronic information systems, simultaneously.
Ability to maintain confidentiality and comply with all the applicable HIPAA, Ryan White Program, and organizational requirements.

OTHER DETAILS:
MUST pass a criminal background check

DESIRED SKILLS:
Experience supporting Ryan White HIV/AIDS Program services, AIDS Drug Assistance Programs (ADAP), health insurance enrollment, or benefits coordination.
Knowledge of HIV care systems, medication access programs, and healthcare coverage options.
Experience providing technical assistance and support to case managers, healthcare providers, or public health partners.
Experience working with state or federally funded healthcare programs.

==========================================
==========================================

Calance Consultant Benefits Offerings:

EPO/PPO Medical Plans
HMO/PPO Dental programs

- Vision - VSP (Vision Plan Summary)

401K Retirement vesting program (VOYA)
Paid Bi-Weekly/Direct Deposit
Flex Spending Plan
Voluntary Life, AD&D, STD or LTD plans

Apply Now

Refine Your Search

quality liaison jobs in nashville, tn

Insurance Assistance Program (IAP) Support Specialist $20.00

NEI - Special Education Teacher with EL Endorsement

Business Development Representative (Outpatient Mental Health)

NEI - Special Education Teacher

Concrete Construction - Project Manager (3+ yrs exp req)

Pre-Engineered Metal Building (PEMB) Superintendent

Electrical Superintendent

Licensed Clinical Psychologist (HSP) – Autism Assessment & Future Associate Director

RN Spine Coordinator, FT, Days, VUH

Project Manager

Bilingual Housekeeping Inspector (2 PM Shift)

Administrative Service Manager (ASM)

Bilingual Hotel Housekeeping Supervisor

Clinical Research Pharmacist

Key Account Manager

Epidemiologist 2

Construction Manager/Estimator

Accounting Manager

Lead Service Carpenter

EXECUTIVE ADMINISTRATIVE ASSISTANT 2 - 79502

I want to receive the latest job alert for quality liaison in nashville, tn

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