Top 206 Senior customer support representative Jobs in Nashville, Tn

Medicare Benefit Consultant
Curana Health —Nashville, TN
- $65,000 - $70,000 a year
- Full-time
- Mid-level
- 3 years
- Business development
Senior Representative, Customer Service
Cardinal Health —La Vergne, TN
- $18.70 - $26.80 an hour
- Research
- Mid-level
- High school diploma or GED
- Paid parental leave
- Health savings account
12d
Medical Insurance Claims Follow-up Rep
TriStar Centennial Medical Center —Nashville, TN
- Full-time
- Remote
- Mid-level
- 3 years
- Communication skills
- Employee stock purchase plan
- Disability insurance
Quick Apply
Patient Access Team Lead
TriStar Skyline Medical Center —Nashville, TN
- Full-time
- Mid-level
- 1 year
- Employee stock purchase plan
- Disability insurance
Quick Apply
Senior Collections Analyst
Parallon —Nashville, TN
- Full-time
- Remote
- Mid-level
- Employee stock purchase plan
- Disability insurance
Quick Apply
12d
Client Support Representative
Built Technologies —Nashville, TN
- $45,000 - $65,000 a year
- Email
- Hybrid work
- Salesforce
- Mid-level
- Travel
- Health insurance
- Dental insurance
Benefit Resource Center Representative Sr.
Gallagher Benefit Services —Brentwood, TN
- $39,000 - $76,000 a year
- Full-time
- Remote
- Basic math
- Windows
- Administrative experience
2d
CLAIMS REPRESENTATIVE SR
Dollar General —Goodlettsville, TN
- $70,000 - $76,000 a year
- Full-time
- Remote
- Customer service
- 5 years
- Organizational skills
Technical Support Representative - Tier I (Remote U.S.)
Uniguest —Nashville, TN
- $17.50 - $18.50 an hour
- Full-time
- Remote
- Windows
- High school diploma or GED
- SharePoint
- Health insurance
- Dental insurance
Quick Apply
9d
Senior Specialty Representative - Bone Health - Nashville South, TN
Amgen —Nashville-Davidson, TN
- $115,036 - $155,638 a year
- 3 years
- High school diploma or GED
- Business Administration
- Disability insurance
- Health insurance
12d
Center Operations Specialist
USO —Nashville, TN
- Full-time
- Background check
- Mid-level
- Leadership
- Tuition reimbursement
- Military leave
Patient Representative
CareNow —Franklin, TN
- Full-time
- Urgent Care
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
Patient Food Server
TriStar Hendersonville Medical Center —Hendersonville, TN
- PRN
- 1 year
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
5d
Client Success Specialist
My Senior Health Plan —Brentwood, TN
- $20 - $24 an hour
- Full-time
- Spanish
- Office
- Administrative experience
- Profit sharing
- Paid holidays
Quick Apply
Patient Food Server
TriStar Summit Medical Center —Hermitage, TN
- 12 hour shift
- 1 year
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
4d
senior administrative assistant, Starbucks Technology
Starbucks —Nashville, TN
- $29.09 - $43.75 an hour
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Paid parental leave
- Paid holidays
4d
Senior Customer Executive
Bimbo Bakeries USA —Nashville, TN
- $120,300 - $168,400 a year
- 7 years
- Marketing
- Analysis skills
- Paid time off
- 401(k) matching
Sr. Equipment Rental Specialist
Sunbelt Rentals, Inc. —Nashville, TN
- $21.38 - $25.38 an hour
- Full-time
- Spanish
- Administrative experience
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
NATIONAL ACCOUNT MANAGER
Foundations Recovery Network —Brentwood, TN
- Full-time
- Mid-level
- Residential
- 3 years
- Health insurance
- Dental insurance
4d
Manager, Fleet Client Services
Cox Automotive —Nashville, TN
- $74,000 - $111,000 a year
- Full-time
- Master's degree
- Driver's License
- Bachelor's degree
- Paid jury duty
- Paid holidays
4d

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Medicare Benefit Consultant

Curana Health -
Nashville, TN

Apply Now

Job Details

Full-time
$65,000 - $70,000 a year

Qualifications

Customer communication
Customer relationship building
Driver's License
Documentation tools
Sales management systems proficiency
CRM system proficiency

Full Job Description

At Curana Health, we’re on a mission to radically improve the health, happiness, and dignity of older adults—and we’re looking for passionate people to help us do it.

As a national leader in value-based care, we offer senior living communities and skilled nursing facilities a wide range of solutions (including on-site primary care services, Accountable Care Organizations, and Medicare Advantage Special Needs Plans) proven to enhance health outcomes, streamline operations, and create new financial opportunities.

Founded in 2021, we’ve grown quickly—now serving 200,000+ seniors in 1,500+ communities across 32 states. Our team includes more than 1,000 clinicians alongside care coordinators, analysts, operators, and professionals from all backgrounds, all working together to deliver high-quality, proactive solutions for senior living operators and those they care for.

If you’re looking to make a meaningful impact on the senior healthcare landscape, you’re in the right place—and we look forward to working with you.

For more information about our company, visit CuranaHealth.com.

Summary:

Join Curana Health and play a key role in improving access to care for older adults living in senior living communities. As a Territory Sales Representative, you’ll work directly with Medicare beneficiaries, helping them understand their healthcare options and enroll in Curana Health’s Medicare Special Needs Plans (ISNP, IESNP, MAPD) that best support their needs. In this field-based role, you’ll spend time in senior living communities educating and enrolling residents, building trusted relationships, and delivering a high-quality, consultative experience. You will independently manage your Tennessee territory, develop community relationships, and drive enrollment through consultative selling, education, and exceptional customer service. Internally, this role is titled Medicare Benefit Consultant (MBC).

This role is ideal for a motivated, relationship-driven professional who thrives in the field, enjoys working in the community, and is passionate about supporting seniors. This position supports a Tennessee-based territory and requires frequent travel throughout the state, with candidates located in or near the Nashville of Franklin, TN area especially well positioned for success. The role reports to the Regional Sales Director.

Essential Duties & Responsibilities:

Manage a Tennessee territory and conduct in-person and virtual sales appointments with Medicare beneficiaries.
Educate prospective members on plan options, benefits, and eligibility requirements in a clear, compliant, and customer-friendly way.
Prospect, develop, and grow a statewide territory to drive enrollment, retention, and market penetration.
Build, maintain, and expand relationships with senior living staff, agencies, and community organizations serving the Medicare population.
Identify customer needs and present plan options using consultative selling techniques, clearly communicating features and benefits.
Deliver plan education sessions and training to partner staff to support awareness and enrollment efforts.
Generate enrollments aligned to territory targets and consistently meet or exceed individual sales goals.
Provide an exceptional member experience throughout all phases of the enrollment lifecycle, including responding to benefit and eligibility questions.
Ensure all activities are conducted in accordance with Medicare Marketing Guidelines and other applicable regulatory requirements.
Accurately document sales activities, customer interactions, and enrollments in CRM systems.
Independently plan travel, schedule appointments, and manage day-to-day territory activity to meet performance expectations.
Maintain a goal-oriented, self-motivated approach to achieving sales objectives.

Qualifications:

Associate or bachelor’s degree preferred, or equivalent experience in a customer-facing, sales, or healthcare-related role
3- 5 years of experience in sales, customer service, or a customer-facing role with a focus on understanding and meeting customer needs
Ability to travel extensively (up to 75%) within Tennessee territory; candidates based near or near Nashville are strongly preferred
Valid driver’s license and reliable transportation
Ability to obtain a state insurance license within 30 days of hire (company support provided)
Strong relationship-building and communication skills, including the ability to present information clearly to individuals and small groups
Organized and self-motivated, with the ability to manage a territory and work independently in a fast-paced environment
Comfortable initiating outreach and building new relationships in the community
Basic proficiency with computers and CRM/documentation tools
Ability to lift up to 25 pounds of collateral materials
We welcome candidates from senior living, admissions, healthcare, community outreach, or customer-facing roles who are passionate about working with older adults

Preferred Qualifications:

Experience working directly with seniors or in a healthcare setting (e.g., senior living, home health, hospice, care coordination)
Background in sales, admissions, business development, community outreach, or case management
Experience in a customer-facing, B2C environment
Familiarity with Medicare or health insurance products (not required)

We’re thrilled to announce that Curana Health has been named the 147th fastest growing, privately owned company in the nation on Inc. magazine’s prestigious Inc. 5000 list. Curana also ranked 16th in the “Healthcare & Medical” industry category and 21st in Texas.

This recognition underscores Curana Health’s impact in transforming senior housing by supporting operator stability and ensuring seniors receive the high-quality care they deserve.

Apply Now

Refine Your Search

senior customer support representative jobs in nashville, tn

Medicare Benefit Consultant

Senior Representative, Customer Service

Medical Insurance Claims Follow-up Rep

Patient Access Team Lead

Senior Collections Analyst

Client Support Representative

Benefit Resource Center Representative Sr.

CLAIMS REPRESENTATIVE SR

Technical Support Representative - Tier I (Remote U.S.)

Senior Specialty Representative - Bone Health - Nashville South, TN

Center Operations Specialist

Patient Representative

Patient Food Server

Client Success Specialist

Patient Food Server

senior administrative assistant, Starbucks Technology

Senior Customer Executive

Sr. Equipment Rental Specialist

NATIONAL ACCOUNT MANAGER

Manager, Fleet Client Services

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