Top 659 Service advocate Jobs in Nashville, Tn

Associate Customer Success Management
Censis —Nashville, TN
- $62,900 - $105,000 a year
- Surgery
- Mid-level
- Communication skills
Program Director - Nashville
Communities in Schools of Tennessee —Nashville, TN
- $68,555 - $80,653 a year
- Hybrid work
- Customer service
- Office
- Master's degree
- Mileage reimbursement
- Paid parental leave
Quick Apply
5d
Utilization Review Specialist
Charlie Health —Nashville, TN
- $62,000 - $70,000 a year
- Full-time
- Remote
- LMFT
- Psychiatry
- Licensed Clinical Social Worker
Quick Apply
Account Representative
Broadcast Music Inc —Nashville, TN
- Full-time
- Hybrid work
- Research
- Analysis skills
- Bachelor's degree
- Commuter assistance
- Paid parental leave
Quick Apply
Client Support Representative
Built Technologies —Nashville, TN
- $55,000 - $65,000 a year
- Email
- Hybrid work
- Salesforce
- Mid-level
- Travel
- Health insurance
- Dental insurance
Case Management/Prior Authorization (PA) LPN
Music City Physicians Group —Nashville, TN
- $37.50 an hour
- Full-time
- Nursing
- Ability to walk for extended periods
- Mid-level
Quick Apply
3d
Senior Advisor - Affordability Strategy - Hybrid
The Cigna Group —Franklin, TN
- $119,600 - $199,300 a year
- Online Application
- 6 years
- Bachelor's degree
- Organizational skills
- Paid holidays
- Health insurance
Member Engagement Coordinator
Tennessee Disability Coalition —Nashville, TN
- $60,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Public speaking
- Mid-level
- Health savings account
- Paid holidays
Nutrition Educator
Metropolitan Government of Nashville & Davidson County —Nashville, TN
- $54,699 a year
- Full-time
- Bilingual
- Hospital
- Mid-level
- Paid holidays
2d
Client Advocate
greenpath, inc. —Nashville, TN
- $15.00 - $17.57 an hour
- Weekends as needed
- Remote
- Residential
- Organizational skills
- Typing
Quick Apply
Medicaid Eligibility Advocate
TriStar Centennial Medical Center —Nashville, TN
- Full-time
- Reliable transportation
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
Nurse Care Manager - Compassionate Care Program
Evergreen Nephrology —Nashville, TN
- $90,000 - $103,000 a year
- Remote
- Nursing
- Microsoft Outlook
- RN License
- Paid parental leave
- Health savings account
Quick Apply
4d
Executive Assistant
Tennessee Hospital Association —Brentwood, TN
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Licensed Field Care Coordinator - Remote in TN
UnitedHealthcare —Brentwood, TN
- $29 - $52 an hour
- Full-time
- Nursing
- Microsoft Outlook
- RN License
Admissions Advocate
Signature HealthCARE TN, Nashville —Nashville, TN
- 8 hour shift
- Hospital
- Mid-level
- 1 year
- Health savings account
- Paid holidays
2d
Patient Access Representative
Tennessee Orthopaedic Alliance —Nashville, TN
- Hybrid work
- Computer literacy
- High school diploma or GED
- Entry level
Community Resource Specialist (Aging & Disability)
Greater Nashville Regional Council —Nashville, TN
- $25 - $27 an hour
- Full-time
- Adults
- Mid-level
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Tier 2 Customer Support Specialist
HEALTHSTREAM INC —Nashville, TN
- $55,727 - $61,996 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Product management
- Travel
- Free parking
- Health savings account
Quick Apply
2d
Service & Engagement team leader
Target —Hendersonville, TN
- $22.50 - $38.25 an hour
- Weekends as needed
- 18 years or older
- Inventory management
- Mid-level
- Paid holidays
- Disability insurance
4d
VOCATIONAL REHABILITATION COUNSELOR - MASTERS - 08182026- 80066
Human Services —Nashville, TN
- $4,057 - $5,078 a month
- Full-time
- Hybrid work
- Doctoral degree
- Experience working with individuals with disabilities
- Mid-level
6d

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Associate Customer Success Management

Censis -
Nashville, TN

Apply Now

Job Details

$62,900 - $105,000 a year

Qualifications

Customer communication

Full Job Description

Position Summary: The Associate Customer Success Manager is responsible for supporting the Senior Customer Success Manager team with the objective of providing white glove service to Censis customers, while driving long-term strategic relationships, adoption, and growth opportunities across a high volume of accounts. This role focuses on ensuring successful product use, retention, and a positive experience for clients at scale, while growing client utilization and subscription footprint. The Associate Customer Success Manager serves as an internal advocate for the customer, through conveying the value of CensiTrac and other Censis solutions and being the frontline of communication. This position requires extreme attention to detail, time management, organization, and excellent written and verbal communication skills. As we scale our Customer Success Manager team, furthering personal development and team success is a top priority.

Specific Responsibilities:

Serve as a day-to-day support resource for the Customer Success team, helping Sr. CSMs maintain "white glove" service across assigned hospital systems and facilities
Act as an advisor to customers to ensure they’re leveraging the solution effectively
Manage requests from current customers such as but not limited to technical support escalations, billing questions, documentation/enablement requests to ensure a positive customer experience
Support QBR preparation — pulling data, building slides/reports, and tracking action items to closure
Support Sr. CSMs on cross-sell lead handling — building and preparing quotes, delivering brief product demos, and gathering implementation data to keep opportunities moving
Coordinate and complete onsite and virtual visits to deliver product training and coaching across the customer lifecycle
Triage and route customer inquiries, escalations, and support requests to the appropriate team member, ensuring timely follow-up
Partner cross-functionally with Sales, Support, and Implementation teams to ensure smooth handoffs and consistent client experience
Support special projects and rollouts as assigned by customer success leadership
Collaborate with Sales Analyst on reporting to identify risks and opportunities

Fortive Corporation Overview

Fortive's essential technology makes the world safer and more productive. We accelerate transformation in high-impact fields like workplace safety, build environments, and healthcare.

We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in healthcare sterilization, industrial safety, predictive maintenance, and other mission-critical solutions. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care.

We are a diverse team 10,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.

At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.

At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.

At Fortive, we believe in growth. We're honest about what's working and what isn't, and we never stop improving and innovating.

Fortive: For you, for us, for growth.

About Censis

Censis, the first company to engineer a surgical asset management system that tracks down to the instrument and patient levels, has continually set the standards for the sterile processing industry.From the beginning, Censis has recognized the vital connection between perioperative innovation and efficiency, unparalleled customer care and improved operational performance. By continuing to invest in technology, ease of integration, education and support, Censis provides solutions that empower hospitals and healthcare providers to stay compliant and ahead of healthcare’s rapidly changing environment. With Censis, you’re positioned to start ahead and stay ahead, no matter what the future holds.

We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at [email protected].

Pay Range
The salary range for this sales position (inclusive of sales incentives/commissions in local currency) is 62900 - 105000

The salary range for this sales position (inclusive of sales incentives/commissions in local currency) is 62900 - 105000

Apply Now

Refine Your Search

service advocate jobs in nashville, tn

Associate Customer Success Management

Program Director - Nashville

Utilization Review Specialist

Account Representative

Client Support Representative

Case Management/Prior Authorization (PA) LPN

Senior Advisor - Affordability Strategy - Hybrid

Member Engagement Coordinator

Nutrition Educator

Client Advocate

Medicaid Eligibility Advocate

Nurse Care Manager - Compassionate Care Program

Executive Assistant

Licensed Field Care Coordinator - Remote in TN

Admissions Advocate

Patient Access Representative

Community Resource Specialist (Aging & Disability)

Tier 2 Customer Support Specialist

Service & Engagement team leader

VOCATIONAL REHABILITATION COUNSELOR - MASTERS - 08182026- 80066

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