1. Our Brand Mission & Culture –
Nestled in Nashville’s heart since 1910, “the Hermitage Hotel”—Nashville’s original million‑dollar landmark and the storied backdrop of generations of gatherings—continues to uphold its timeless motto: “Meet me at The Hermitage.” A National Historic Landmark since 2020, our iconic Beaux Arts architecture connects history and modern luxury under one welcoming roof.
Guided by Our Mission—our commitment to exceptional hospitality through highly personalized service delivered by exceptional staff—and shaped by six core values, we set the gold standard across luxury hospitality:
- Excellence – we continually raise the bar, surprising and delighting guests with poise and polish.
- Accountability – we take ownership of our goals, informed decisions, and guest satisfaction.
- Integrity – we act with consistent character, in every interaction, whether seen or unseen.
- Teamwork – we support one another in service, honesty, and respect, attending thoughtfully to every guest and teammate.
- Tradition – we honor the hotel’s legacy by ensuring our historic reputation grows brighter.
- Community – we are invested in Nashville’s well-being and continue our role in civic enrichment.
Our century‑plus evolution includes a respectful 2021–2022 restoration that refreshed our 122 suites while preserving arresting features like the marble lobby and stained-glass ceiling—alongside the debut of refined dining experiences shaped by Michelin-starred Chef Jean-Georges Vongerichten.
Why you'll thrive here:
When you join us, you become part of a team committed to preserving a cherished landmark and shaping its future—offering competitive wages, comprehensive benefits, and a professionally rewarding environment where growth, collaboration, and pride in legacy go hand in hand.
2. Position Summary
As an Accounting Manager at The Hermitage Hotel, you are entrusted with safeguarding the financial integrity and operational excellence of the property. Through precision, accountability, and disciplined execution, you ensure all financial processes, reporting, and controls are accurate, timely, and aligned with the highest standards. Your role is essential in supporting profitability, maintaining compliance, and enabling informed decision making across the hotel.
3. Key Responsibilities
Financial Accuracy & Reporting Excellence
- Prepare and review monthly bank reconciliations and balance sheet reconciliations with precision and timeliness
- Ensure all revenue streams are accurately recorded and validated through daily revenue reporting
- Partner with the Night Audit team to ensure accuracy, consistency, and proper revenue recognition
- Support month end close processes, including preparation and review of journal entries and financial statements
Cash Management & Controls
- Oversee daily credit card reconciliation and ensure all transactions are processed accurately
- Supervise general cashier functions, including cash handling, house banks, and bank deposits
- Conduct periodic house bank audits to ensure compliance with internal control standards
- Safeguard company assets through strict adherence to financial controls and audit practices
Operational Finance Support
- Support accounts payable processes, including expense review and weekly disbursement cycles
- Provide oversight and support for group billing functions, including coverage as needed
- Review physical inventories and ensure alignment with financial records
- Produce weekly payroll reports and analyze labor in comparison to budget and forecast
Collaboration & Communication
- Partner closely with the Director of Finance and department leaders to support financial performance and operational goals
- Communicate clearly regarding financial results, variances, and opportunities for improvement
- Coach and support accounting team members to ensure consistency, accuracy, and development
- Maintain strong cross departmental relationships to ensure seamless financial operations
Compliance & Standards
- Ensure compliance with all federal, state, and local financial regulations and reporting requirements
- Maintain strict adherence to internal controls, audit standards, and company policies
- Uphold confidentiality, integrity, and professionalism in all financial matters
- Consistently execute responsibilities in alignment with The Hermitage Hotel Standards
4. Qualifications & Requirements
Required Experience
- Minimum of five years of progressive accounting experience, preferably within a hospitality environment
- Strong understanding of hotel accounting operations, including revenue, payables, payroll, and financial reporting
- Demonstrated ability to manage multiple priorities with accuracy and efficiency
- Proficiency in Microsoft Excel, Word, and financial systems
- Ability to communicate clearly and professionally in English
Core Competencies
- Financial Acumen – Demonstrates deep understanding of financial operations, controls, and reporting
- Detail Mastery – Ensures accuracy and precision across all financial processes
- Operational Discipline – Balances deadlines with uncompromising quality and compliance
- Leadership & Collaboration – Supports, mentors, and partners effectively across teams
- Accountability – Takes ownership of financial integrity and departmental outcomes
Preferred Extras
- Bachelor’s degree in Accounting, Finance, or related field
- Experience within a luxury or full service hotel environment
- Proficiency with OPERA Property Management System and M3 accounting software
- Familiarity with PlateIQ or similar invoice processing systems
- Knowledge of Nashville’s hospitality and business environment
5. Why This Role Shines at The Hermitage Hotel
As an Accounting Manager, you are a steward of the hotel’s financial integrity and long term success. Your precision and discipline ensure that every financial detail is managed with care, enabling the hotel to operate with confidence and clarity. Through thoughtful oversight and collaboration, you contribute to a culture of excellence that supports both operational performance and an exceptional guest experience.
6. Benefits
At The Hermitage Hotel, we value our team members and offer a comprehensive benefits package to support your well-being and professional growth for Full Time Employees:
- Health & Wellness: Affordable health, dental, and vision insurance, with options to extend coverage to spouses, children, or domestic partners.
- Financial Security: Company-provided life insurance and a 401(k) plan with a 3% annual match.
- Work-Life Balance: Paid time off starting at 15 days per year after initial 90 day probationary period, increasing with tenure up to 30 days per year.
- Employee Support: Access to mental and behavioral health services, telehealth consultations, and an employee assistance program.
- Additional Perks: Complimentary meals in the employee cafeteria, subsidized on-site parking, and generous discounts at our retail and restaurant outlets.
- Professional Development: Ongoing education support, including industry training.
- Exclusive Rates: Special hotel rates for employees and discounted rates for friends and family.
7. Schedule:
· Must be available for Weekends/ Holidays
· Morning/Day/Night Shifts
· Shift Length 8(+) Hours
· Full Time range up to 40(+) Hours per week
· Location: In Person
8. Compensation
· Starting hourly is based upon experience
· Paid Biweekly
NOTICE
It is the policy of The Hermitage Hotel to employ the most qualified individuals. Promotion from within will be given priority whenever possible thus providing for growth, advancement, and increased responsibility for employees. All candidates are required to pass a pre-employment drug screen and criminal background check prior to beginning employment.
EQUAL OPPORTUNITY EMPLOYER
The Hermitage Hotel is an equal opportunity employer and does not discriminate against associates or job applicants on the basis of race, religion, color, sex, age, national origin, disability, veteran status, or any other condition protected by applicable state and federal laws, except where a bona fide occupational qualification applies.
Pay: From $80,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
