Overall Job Summary
This position is responsible for managing all aspects of loss prevention for a geographic area to reduce and control shortage and other financial losses in 124+ company stores. The coverage areas average $850+ million in sales revenue.
Essential Duties and Responsibilities (Min 5%)
Educate and Train Store Leadership and team members
Complete loss prevention store assessments and visit with emphasis on teaching and coaching, offering solutions to issues within company guidelines
Participate in all regional, district and store brand meetings, conference calls, and when possible, conducts store visits with field leadership
Achieve assigned shrink goals and objectives through established awareness programs, in partnership with store management and field leaderships
Coordinate, investigate, and resolve internal theft issues and cases utilizing: Interviewing techniques, CCTV, Point of Sale Exception Reporting, and retail business systems analysis
Execute and manage the high shrink store programs within the assigned area with the objective and expectation of reducing losses
Analyze data and reporting to identify and ultimately resolve shrink related activity
Conduct onsite visits to new store opening locations to ensure loss prevention processes are in place and to train new team members on loss prevention concepts and protocols
Provide risk assessment for new and exiting store locations and recommend physical security needs such as CCTV, electronic article surveillance or alarm upgrades to positively impact losses
Completes store inventory preparation visits as needed
Required Qualifications
Experience: 8-10 years of multi-unit retail loss prevention and internal investigations experience is preferred.
Education: Bachelor’s degree from an accredited college or university in Business Administration or related field is preferred. Any suitable combination of education and experience will be considered.
Preferred knowledge, skills or abilities
Experienced in Microsoft Word, Excel, Outlook, and SAP, including the use of exception based reporting systems
Strong communication, problem solving, public speaking, time management and interpersonal skills. The ability to effectively influence others without direct authority over district and store level team members.
Ability to self-motivate and work with little supervision, work with a sense of urgency and to prioritize tasks
Display a detail-oriented approach to work
Ability to positively handle conflict
Ability to plan for and travel overnight frequently, up to 90% or more, with little notice
Proven ability to handle complex internal investigations and interviews, and have the ability to obtain the advanced certification with Wicklander-Zulawski
Ability to be on call 24/7 to handle emergencies (alarm issues, internal theft cases, disaster response etc)
Working Conditions
Normal office working conditions
Travel required 90%
Physical Requirements
Sitting
Standing (not walking)
Walking
Kneeling/Stooping/Bending
Driving a vehicle
Lifting up to 10 pounds
Disclaimer
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor.
Company Info
At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.
Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service.
Please visit this link for more specific information about the benefits and leave policies applicable to the position you’re applying for.
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ALREADY A TEAM MEMBER?
You must apply or refer a friend through our internal portal
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CONNECTION
Our Mission and Values are more than just words on the wall - they’re the one constant in an ever-changing environment and the bedrock on which we build our culture. They're the core of who we are and the foundation of every decision we make. It’s not just what we do that sets us apart, but how we do it.
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EMPOWERMENT
We believe in managing your time for business and personal success, which is why we empower our Team Members to lead balanced lives through our benefits and total rewards offerings. For full-time and eligible part-time TSC and Petsense Team Members. We care about what you care about!
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OPPORTUNITY
A lot of care goes into providing legendary service at Tractor Supply Company, which is why our Team Members are our top priority. Want a career with a clear path for growth? Your Opportunity is Out Here at Tractor Supply and Petsense.
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Join Our Talent Community
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Nearest Major Market: Nashville
