Top 18 Remote technical support Jobs in Nashville Tn

Technical Support Representative - Tier I (Remote U.S.)
Uniguest —Nashville, TN
- $17.50 - $18.50 an hour
- Full-time
- Remote
- Windows
- High school diploma or GED
- SharePoint
- Health insurance
- Dental insurance
Quick Apply
3d
Technical Support Analyst I
Servpro Industries, LLC —Gallatin, TN
- Full-time
- Remote
- 1 year
- Entry level
- Profit sharing
- Paid parental leave
Bilingual Required Patient Portal/IT Help Desk Agent– Level 1 (Managed Services)
Highspring —Nashville, TN
- $16 - $19 an hour
- Remote
- Bilingual
- Research
- Ability to sit for extended periods
- Opportunities for advancement
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Seasonal Customer Service Representative - 2026 (Eastern Region)
Minted —Nashville, TN
- Weekends as needed
- Remote
- Bachelor's degree
- Experience equivalent to degree accepted
- Communication skills
Quick Apply
11h
EPIC IT Trainer, Cadence & Grand Central Experience – Remote
Vanderbilt University Medical Center —Nashville, TN
- Weekends as needed
- Remote
- Mid-level
- Bachelor's degree
- Continuous improvement
- Health insurance
Customer Service Technical Trainer
Designed Conveyor Systems —Franklin, TN
- Weekends as needed
- Remote
- Up to 50% travel
- Customer service
- Mid-level
- Paid time off
Quick Apply
Training Lead-Truss
Alpine —Antioch, TN
- $81,000 - $110,000 a year
- Online Application
- Remote
- Spanish
- 5 years
- Travel
HV Training and Technical Support Specialist (Remote)
SOLV Energy, LLC —Nashville, TN
- $113,100 - $141,375 a year
- Weekends as needed
- Remote
- English
- High school diploma or GED
- Driver's License
- Paid holidays
- Disability insurance
Quick Apply
7d

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Analyst I
Microbac —Nashville, TN
Following established SOP’s and adhering to state, federal and other accrediting body requirements, prepare and process samples, and collect information about…
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IT Support Analyst (Managed Services)
IT Service Provider —Nashville, TN
Ability to clearly explain technical concepts to non-technical users. Continuous learning and certification support. Onsite visits to client sites as needed.
$50,000 a year
Quick Apply
3d

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Technical Product Support - EdTech
Securly —Columbus, OH
Guide non-technical users through technical steps with clarity, patience, and confidence, including live calls or screen-sharing sessions when needed.
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Customer Service and Tech Support - Customer Support for Learning and Development
Lifted, an Upwork Company™ —Columbus, OH
This position is dedicated to delivering exceptional customer service and resolving technical issues through various support channels, including inbound phone…
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Technical Support Representative - Tier I (Remote U.S.)

Uniguest -
Nashville, TN

Quick Apply

Job Details

Full-time
$17.50 - $18.50 an hour
3 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Volunteer time off
Opportunities for advancement
Referral program
Pet insurance

Qualifications

High school diploma or GED

Full Job Description

Join Uniguest as a Remote Technical Support Representative

At Uniguest, our Technical Support Representatives are the trusted experts our customers rely on when they need help most. If you enjoy solving technical problems, helping people, and working with a supportive team, we'd love to hear from you.

In this fully remote role, you'll provide exceptional technical support to customers across the United States in a 24/7/365 environment. You'll troubleshoot Windows PCs, networking issues, and Uniguest's proprietary software while guiding customers through solutions with patience, professionalism, and confidence.

No two days are the same. You'll have the opportunity to solve a variety of technical challenges, develop your troubleshooting skills, and make a meaningful impact by helping customers get back up and running quickly.

The ideal candidate enjoys technology, communicates clearly, and thrives in both independent work and collaborative team environments. If you're naturally curious, customer-focused, and motivated by solving problems, you'll fit right in.

What You'll Do

Deliver friendly, professional technical support via phone and remote tools
Troubleshoot Windows PCs, networking issues, and Uniguest software
Diagnose technical problems and guide customers to successful resolutions
Collaborate with teammates to resolve complex issues and share knowledge
Create a positive customer experience with every interaction

This is a fully remote position based in the United States, offering the opportunity to grow your technical expertise while working with a collaborative team dedicated to delivering outstanding customer support.

Scheduled Days: Monday, Tuesday, Wednesday, Thursday and Sunday

Scheduled Hours: 6:00AM-2:30PM Central Standard Time.

What You'll Bring

Experience troubleshooting Windows PCs, common hardware issues, and printer functionality.
Working knowledge of networking concepts, including routers, switches, IP addressing, wired and wireless connectivity, and network printers.
Strong verbal and written communication skills with the ability to explain technical concepts to users of all experience levels.
Excellent problem-solving skills and the ability to manage multiple priorities in a fast-paced environment.
Self-motivated with the ability to work independently while collaborating effectively with a remote team.
A curiosity for technology and a willingness to quickly learn new products, systems, and tools.
Experience using CRM systems (Salesforce preferred), ticketing systems, remote support tools, SharePoint, and Microsoft Office.
Experience with Linux is a plus but not required.
High school diploma or equivalent required.
Associate degree in Information Technology or a related field is a plus.
Industry certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP) are preferred.
Proficiency supporting Windows operating systems, macOS, Microsoft Office, and Adobe Reader.

What We Offer

Competitive employee benefits package*
Medical, Dental and Vision Insurance Plan options.
Pet Insurance Plan.
401k Plan with Employer Match.
Paid Time Off Programs including vacation, sick leave, volunteer time off and parental leave.
Employee Assistance Program (EAP).
Employee Referral Bonus Program.
Career development and potential for advancement opportunities.
Performance bonuses.
Employee Recognition Rewards Program.
Benefits package will depend on your position, location and other eligibility requirements.

About Uniguest
Uniguest is the global leader in providing highly secure, fully managed customer-facing technology solutions on an outsourced basis to the hospitality, senior living, specialty retail, education, and corporate sectors. Our suite of turnkey consumer-facing technology solutions includes hardware and software solution packages, system implementation, and 24/7/365 multi-lingual support for public space kiosks, purpose-built kiosks (PC, iMac, tablet), digital signage, Interactive TV, tablets, remote printing, and more – all designed to deliver a consistent and safe experience to our clients’ customers.

Uniguest is committed to equal employment opportunity and to providing all people equal access to employment without regard to personal characteristics that are unrelated to their ability, performance, or qualifications. Uniguest prohibits discrimination and harassment against any employee or applicant for employment based on race, color, religion, national origin, sex, sexual orientation, marital status, pregnancy, gender identity, veteran status, disability, genetic information, age, or any other basis protected by law.

Monday, Tuesday, Wednesday, Thursday and Sunday
6 am - 2:30 PM Central Time

Quick Apply

Refine Your Search

remote technical support jobs in nashville tn

Technical Support Representative - Tier I (Remote U.S.)

Technical Support Analyst I

Bilingual Required Patient Portal/IT Help Desk Agent– Level 1 (Managed Services)

Seasonal Customer Service Representative - 2026 (Eastern Region)

EPIC IT Trainer, Cadence & Grand Central Experience – Remote

Customer Service Technical Trainer

Training Lead-Truss

HV Training and Technical Support Specialist (Remote)

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