Top 106 Assistant hotel manager Jobs in Natick, Ma

Hotel Assistant Manager
Extended Stay America —Waltham, MA
- $25.63 - $26.03 an hour
- Full-time
- Writing skills
- Basic math
- English
- AD&D insurance
- Disability insurance
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Assistant General Manager | Courtyard, Boston Natick
CSM Lodging Services Incorporated —Natick, MA
- $70,000 - $80,000 a year
- 3 years
- Hotel
- High school diploma or GED
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Assistant Rooms Manager (Front Desk)
Marriott International, Inc —Boston, MA
- $34.13 - $41.35 an hour
- Full-time
- No experience needed
- Mid-level
- Hotel
4d
Assistant General Manager - Boston
Tatte Bakery & Café —Boston, MA
- $66,000 - $81,000 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- ServSafe
- Dental insurance
- Employee assistance program
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Assistant General Manager
Pooch Hotel Newton —Newton, MA
- $48,000 - $55,000 a year
- Weekends as needed
- Bilingual
- High school diploma or GED
- Ability to lift 50 pounds
- Health savings account
- Disability insurance
Assistant General Manager - Tatte Wellesley
Tatte Bakery & Café —Wellesley, MA
- $66,000 - $81,000 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- ServSafe
- Dental insurance
- Employee assistance program
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Assistant Director of Front Office
The Newbury Boston —Boston, MA
- $90,000 - $95,000 a year
- Full-time
- Word processing
- Mid-level
- Windows
8d
Assistant Store Manager - Customer Experience
PetSmart —Newton, MA
- $29.21 - $48.10 an hour
- Weekends as needed
- 18 years or older
- Mid-level
- 3 years
- Health insurance
- Tuition reimbursement
8d
Asst General Manager
Boston Woburn Hilton —Woburn, MA
- English
- Mid-level
- Hotel
Quick Apply
Assistant Front Office Manager
The Colonnade Hotel —Boston, MA
- $65,000 - $70,000 a year
- Weekends as needed
- Inventory management
- Ability to walk for extended periods
- Mid-level
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Office Manager & Executive Assistant
Planet Fitness —Boston, MA
- $85,000 - $110,000 a year
- Full-time
- Mid-level
- Office
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Assistant General Manager
Hilton Garden Inn Boston/Logan —Boston, MA
- Weekends as needed
- Microsoft Excel
- English
- Windows
- Disability insurance
- Health insurance
Quick Apply
8d
Asst. Front Office Manager
Studio Allston Hotel —Boston, MA
- $56,000 a year
- Overnight shift
- Word processing
- Mid-level
- Windows
8d
Assistant Front Desk Manager
Marriott Boston Quincy —Quincy, MA
- Weekends as needed
- Writing skills
- Mid-level
- Hotel
- Disability insurance
- Health insurance
Quick Apply
4d
Assistant Front Office Manager
The Langham Boston —Boston, MA
- $78,000 - $84,000 a year
- Weekends as needed
- CPR Certification
- Sales
- Mid-level
- Health insurance
- Tuition reimbursement
Quick Apply
1d
Task Force Manager
Giri Hotel Management —Quincy, MA
- $75,000 - $90,000 a year
- Spanish
- Sales
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Assistant General Manager
Homewood Suites by Hilton Worcestar —Worcester, MA
- $55,000 - $60,000 a year
- Weekends as needed
- Hospitality
- English
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
12d
Reservations and Communications Agent
Four Seasons —Boston, MA
- $32.83 an hour
- Weekends as needed
- Writing skills
- English
- Residential
- Health insurance
- Dental insurance
Group Rooms Coordinator
Omni Hotels & Resorts —Boston, MA
- $33.18 an hour
- Full-time
- Microsoft Excel
- Sales
- Inventory management
- Health insurance
- Paid time off
Quick Apply
Senior Administrative Assistant
Sanofi —Cambridge, MA
- $31.32 - $41.76 an hour
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Parental leave

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assistant hotel manager jobs near natick, ma

Hotel Assistant Manager

Extended Stay America -
Waltham, MA

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Job Details

Full-time
$25.63 - $26.03 an hour

Benefits

AD&D insurance
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
Life insurance

Qualifications

Customer communication
Task prioritization

Full Job Description

Position Purpose and Summary:

The Assistant General Manager ("AGM") assists the General Manager ("GM") or Multi-Unit General Manager ("MUGM") in managing hotel day-to-day operations, assures optimum performance and continual improvement in guest satisfaction and associate satisfaction. The AGM is hands on in managing the hourly staff, including scheduling, directing and overseeing their daily activities and training. The AGM is expected to provide leadership to the staff to promote an exceptional workplace. The AGM also must ensure that safety and security procedures are in place in accordance with company guidelines and standards for all associates and guests.

Major/Key Job Duties:

Demonstrates and promotes 100% commitment to providing the best possible experience for our guests.
Become trained in all managerial functions and operations at the hotel level.
Ensures all associates are properly onboarded, trained and complete ESU required training timely.
The associate must promote compliance with company policies and procedures, including but not limited to the prompt reporting of all safety and security issues directly to the manager or to the appropriate authorities.
Upholds and drives compliance with policies, rules, and standards (including but not limited to the safety and security guidelines) at the property level.
Ensure associates at the property are driving company initiatives to increase revenue, lower costs and increase guest and associate satisfaction.
Serves as first level of management contact for guest service issues. Resolves guest issues in a timely manner and determines whether to escalate to GM/MUGM as needed.
The AGM must demonstrate professionalism and embrace ESA's service culture and treat all guests and associates with the utmost of respect and kindness.
Daily interaction with the guests to identify quality lead generation and assist guests with future travel needs.
Assists in maximizing revenues and flow through to GOP to meet or exceed budgeted EBITDA.

Other Duties:

Assists the GM/MUGM with interviewing, onboarding and training new associates.
Direct supervision/involvement with all associates to promote a positive work environment through teamwork, energy, enthusiasm and recognition.
Active involvement in daily team meetings and interactions with staff to foster continuous improvement, needed guidance, encouragement and corrective action when necessary.
Assists the GM in budgetary control measures, including labor monitoring, scheduling, room expense control and maintaining PAR levels through Daily Visual Management.
Ensures associates have the necessary tools to execute their jobs on an ongoing basis.
Serves as the manager on duty in the absence of the GM/MUGM.
Inspects guest rooms.
Complete Guest Ready, visual inspections, assign daily arrival reservations.
Provides other relief, or back-up duties as needed at the hotel including front desk coverage, housekeeping, and other duties when needed to ensure optimum operation of the hotel.
Responsible for managing purchase order process, ordering and receiving products in a timely manner.
Assists GM/MUGM in monitoring cash management, in-house guest balances and direct bill receivables compliance.
Assists with hotel sales activities when needed, including Soar leads.
Actively reviews and monitors social media websites to ensure timely and appropriate responses.
Ensures that clean rooms, guest and associate satisfaction are top priorities.

BENEFITS

Weekly Pay!
Competitive Wages
Great working environment
Employee Recognition Programs
Medical Insurance
Dental Insurance
Vision Insurance
Health Care and Dependent Care Flexible Spending Accounts
Employer Paid Basic Life and AD&D Insurance
Employer Paid Long Term Disability
Optional Employee Paid - Voluntary Benefits
- Short-Term Disability
- Buy-Up Long-Term Disability
- Supplemental Life Insurance
- Dependent Life Insurance
401(k) Savings Plan
Paid Time Off
Employee Assistance Program (EAP)
Employee Perks Program offering discounts to major companies

COMPENSATION

Pay range information for the position you are applying for is below.
Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements.

ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.

Knowledge, Skills, Abilities & Competencies:

Comprehend fundamental instructions, write short correspondence, and memos. Solid fluency English skills with regard to reading, writing and verbal communication to be able to communicate effectively with guests, associates, and outside vendors.
Ability to operate the property management system technology, including the ability to work through all shift reports and performing the audit functions when necessary.
Ability to add, subtract, multiply, and divide units of measure, using whole numbers, common fractions, and decimals.
Ability to apply common sense understanding to carry out detailed written and/or oral instructions.
Supervisory skills to oversee daily activities of 8 to 15 hourly staff.
Ability to organize multiple priorities to ensure that daily operations are performed at peak efficiency.

Environmental Job Requirements:

While performing the duties of this job, the associate is regularly required to remain stationary; navigate the hotel and parking lot; reach, handle, and detect tools, objects and controls; and detect scent and sounds.
Occasionally bend, kneel or crouch.
Occasionally push, pull, lift and/or move up to 25 pounds.
While performing the duties of this job, the associate frequently works in outside weather conditions (depending on hotel).
Occasionally works in wet humid conditions near moving mechanical parts, in the presence of fumes or airborne particles and toxic or caustic chemicals and risk of electrical shock.
The work environment typically will be at moderate to loud noise levels.
The associate may be asked to travel to help additional locations within a reasonable geography, or to cover additional sites during another manager's absence.

Minimum Qualifications:

Prior hotel experience in a hospitality or retail establishment is required.
High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Preferred Qualifications:

Prior supervisory experience is preferred.
Demonstrated leadership ability is desired.
Some job-related college level courses preferred.

XJ6

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Refine Your Search

assistant hotel manager jobs in natick, ma

Hotel Assistant Manager

Assistant General Manager | Courtyard, Boston Natick

Assistant Rooms Manager (Front Desk)

Assistant General Manager - Boston

Assistant General Manager

Assistant General Manager - Tatte Wellesley

Assistant Director of Front Office

Assistant Store Manager - Customer Experience

Asst General Manager

Assistant Front Office Manager

Office Manager & Executive Assistant

Assistant General Manager

Asst. Front Office Manager

Assistant Front Desk Manager

Assistant Front Office Manager

Task Force Manager

Assistant General Manager

Reservations and Communications Agent

Group Rooms Coordinator

Senior Administrative Assistant

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