Top 248 Customer care coordinator Jobs in Natick, Ma

Senior Patient Coordinator
NAPA Center —Waltham, MA
- Full-time
- 7 years
- Microsoft Outlook
- Computer literacy
Quick Apply
Customer Care Coordinator
Pulte Homes of New England LLC —Westborough, MA
- $32 - $36 an hour
- Overtime
- Computer literacy
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
Patient Care Coordinator Per Diem
Optum —Framingham, MA
- $18 - $32 an hour
- Full-time
- Pass drug screening
- Mid-level
- High school diploma or GED
Member Support Coordinator
Interwell Health —Boston, MA
- Remote
- Administrative experience
- SharePoint
- Communication skills
Quick Apply
Dermatology Receptionist and Patient Coordinator
Greater Boston Dermatology —Framingham, MA
- $24 - $25 an hour
- Full-time
- Background check
- Private practice
- Computer literacy
- Free parking
- Paid training
Quick Apply
Patient Care Coordinator
Optum —Milford, MA
- $18 - $32 an hour
- Full-time
- Computer literacy
- Pass drug screening
- High school diploma or GED
Dental Office Administrator (DENTAL EXPERIENCE REQUIRED)
Confidential —Boston, MA
- $25 - $28 an hour
- Full-time
- Dental office
- Mid-level
- High school diploma or GED
- Health insurance
- 401(k)
Quick Apply
Dental Office Treatment Coordinator
New England Dental Group-Wilmington —Wilmington, MA
- $25 - $28 an hour
- Full-time
- Background check
- Dental office
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
1d
Scheduling Coordinator - Home Care Agency (English/Russian Speaking required)
Multicultural Home Care —Lynn, MA
- $20 - $24 an hour
- Monday to Friday
- Customer service
- English
- Mid-level
- AD&D insurance
- Paid holidays
Quick Apply
Summit Eldercare Service Coordinator
Fallon Health —Worcester, MA
- Full-time
- Basic math
- Mid-level
- Office
11d
Sales Coordinator
Dream Spa Medical —Canton, MA
- $25 - $30 an hour
- Email
- Organizational skills
- In-person
- Communication skills
- Health insurance
- 401(k)
Quick Apply
7d
Dental Patient Coordinator
Wilmington Family Dental —Wilmington, MA
- From $23 an hour
- Full-time
- Background check
- Dental office
- HIPAA
- Paid holidays
- Disability insurance
Quick Apply
11d
Scheduling Coordinator
Metrowest Oral Surgical Associates —Framingham, MA
- $21 - $24 an hour
- Full-time
- Dental office
- HIPAA
- High school diploma or GED
- Health savings account
- Disability insurance
Quick Apply
7d
Admissions Coordinator
New Harbor Behavioral Healthcare —Dedham, MA
- From $25 an hour
- Part-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Administrative experience
- Paid time off
Quick Apply
1d
Clinical Scheduling Coordinator
Beth Israel Lahey Health —Westwood, MA
- $22.05 - $29.68 an hour
- Full-time
- Computer literacy
- English
- Mid-level
Practice Assistant – Wellesley – Front Desk
Beth Israel Lahey Health —Wellesley, MA
- $20.00 - $26.92 an hour
- Call employer
- Spanish
- Microsoft Excel
- Microsoft Outlook
Front Office Coordinator
Medi-Weightloss —Framingham, MA
- High school diploma or GED
- Associate's degree
- Communication skills
Quick Apply
Patient Care Coordinator
Vision Care Specialists —Southborough, MA
- $21.01 - $28.00 an hour
- Computer literacy
- High school diploma or GED
- Organizational skills
- Health savings account
- Paid holidays
Quick Apply
Patient Care Coordinator
Specialty1 Partners —Norwood, MA
- $28 - $32 an hour
- Dental office
- Surgery
- High school diploma or GED
- Health savings account
- Disability insurance
Quick Apply
Front Desk & Administrative Coordinator
Great Wave Acupuncture & Wellness —Westford, MA
- $22 - $30 an hour
- Part-time
- HIPAA
- In-person
- Communication skills
- On-the-job training
- Employee discount
Quick Apply

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Senior Patient Coordinator

NAPA Center -
Waltham, MA

Quick Apply

Job Details

Full-time

Qualifications

Computer operation
Customer communication
Microsoft Outlook
Computer literacy
Spreadsheets
Administrative experience
Experience working with children
Bachelor's degree
Individual consumer customer service

Full Job Description

Position Overview:

The Senior Patient Coordinator functions as a member of the front desk team. The position performs administrative tasks and procedures to support the delivery of quality care to our clients. The Senior Patient Coordinator is responsible for assisting patients compassionately and professionally and ensuring efficient utilization of the schedule. The position administers and coordinates all processes and procedures related to our treatment. The Senior Patient Coordinator is expected to be a compassionate, caring, discreet professional with a high level of empathy and strong organizational skills. The Senior Patient Coordinator reports to the Front Desk Manager, AGM, and/or GM.

Requirements:

Bachelor’s degree with 3+ years of administrative and/or office support, ideally in a healthcare setting, and 7+ years of customer service experience required
Computer competence across the Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, etc.) with the ability to quickly learn a variety of other online software systems
Strong organizational skills
Ability to multitask, shift focus across tasks as needed, and manage priorities
Working knowledge of patient records system (Raintree) preferred
Strong problem-solving skills
Confident and personable with the ability to get along with a wide range of personalities
Excellent customer service
Must love interacting with children
Ability to work with little to no supervision

Responsibilities:

Coordinate with all clients to create and maintain the daily therapy schedule.
Correspond with patients, parents, funding sources, and medical staff.
Handle all incoming calls and requests.
Process new patient intakes.
Assist with patient accounts, including processing payments, reviewing patient ledgers, and answering client questions regarding private insurance and other funding sources.
Assist with the maintenance and operation of the intensive program, including communication with families regarding schedules, paperwork, and all NAPA guidelines.
Analyze monthly financial reporting.
Maintain a high level of customer service.
Order supplies related to the function of the office, including office and janitorial supplies.
Independently train new office staff.
Implement new tools and processes, as needed, to improve administrative efficiency.

Physical Demands:

While performing the essential functions of this job, the incumbent must be able to do the following: stand for extended periods; sit for extended periods; bend and reach for filing and other job-related functions; climb up and down stairs; bend, stoop, and lift to move and retrieve materials; pull, push, and lift; reach both above and below shoulder height. Specific visual abilities include close vision, color vision, depth perception, and the ability to adjust focus. Must be able to visually inspect work. Manual dexterity to operate a computer and other office equipment is required.

The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made.

Company Values:

All NAPA Centre employees must demonstrate the company’s core values, which include:

Love –NAPA is a family business built on the love that parents have for their children. Embody NAPA’s spirit of love through kind actions, warmth, and communication used every day.
Share - strive to collaborate and educate as part of the NAPA team, so that our clients and their families leave NAPA with positivity and hope.
Grow – evolve, engage and continue to learn, from our clients, our colleagues and our industry so that we truly offer the best therapy possible.
Hope – believe in the potential of every child and commit to helping them succeed, giving families hope when others have failed.

Quick Apply

Refine Your Search

customer care coordinator jobs in natick, ma

Senior Patient Coordinator

Customer Care Coordinator

Patient Care Coordinator Per Diem

Member Support Coordinator

Dermatology Receptionist and Patient Coordinator

Patient Care Coordinator

Dental Office Administrator (DENTAL EXPERIENCE REQUIRED)

Dental Office Treatment Coordinator

Scheduling Coordinator - Home Care Agency (English/Russian Speaking required)

Summit Eldercare Service Coordinator

Sales Coordinator

Dental Patient Coordinator

Scheduling Coordinator

Admissions Coordinator

Clinical Scheduling Coordinator

Practice Assistant – Wellesley – Front Desk

Front Office Coordinator

Patient Care Coordinator

Patient Care Coordinator

Front Desk & Administrative Coordinator

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