Top 155 Call center representative Jobs in Natick Ma

Call Center Service Reps – Hybrid/Remote! Training! Benefits! Career Path! $22/hr
Fallon Health —Worcester, MA
- $22 an hour
- Call employer
- Hybrid work
- Microsoft Word
- High school diploma or GED
- Bachelor's degree
- Health insurance
- Paid time off
Insurance Customer Service Representative (Spanish Speaking)
Mainstream Insurance Agency, Inc. —Worcester, MA
- $22 - $25 an hour
- Full-time
- Spanish
- Computer literacy
- English
- Paid holidays
- 401(k)
Quick Apply
9d
Sales Representative – Brand Marketing & Customer Acquisition
Summit Retail Solutions —Waltham, MA
- $900 - $1,200 a week
- Weekends as needed
- Background check
- 18 years or older
- English
- Paid training
- Health insurance
Quick Apply
Inbound Sales & New Customer Representative – Pest & Wildlife Services
Critter Control of Boston —Waltham, MA
- $20 - $25 an hour
- Full-time
- Background check
- Computer literacy
- Computer skills
- Paid training
- Health insurance
Quick Apply
3d
Call Center Associate
Renewal by Andersen | Esler Companies —Northborough, MA
- $50,000 - $70,000 a year
- Weekends as needed
- US work authorization
- 1 year
- Communication skills
- Profit sharing
- Health savings account
Customer Engagement Specialist
Renewal by Andersen | Esler Companies —Northborough, MA
- $60,000 - $80,000 a year
- Full-time
- Mid-level
- US work authorization
- 2 years
- Paid holidays
- Health insurance
Customer Service Representative
Safeguard —Sharon, MA
- $47,000 - $52,000 a year
- Full-time
- Research
- Mid-level
- Organizational skills
- Paid holidays
- 401(k)
Quick Apply
Call Center Representative
Atlantic Group —Reading, MA
- $22 - $23 an hour
- Contract
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
HVAC – Technical Support/Service Representative
Plumbers' Supply Co. —Massachusetts
- From $90,000 a year
- Full-time
- Clean driving record
- Computer literacy
- Ability to climb stairs
- Profit sharing
- Paid holidays
Quick Apply
Automotive Internet Sales/Business Development Agent (BDC)
Ron Bouchard's Auto Stores —Lancaster, MA
- $60,000 - $85,000 a year
- Full-time
- Business development
- Communication skills
- Entry level
- Paid holidays
- Dental insurance
Quick Apply
Client Services Specialist
Sun Life —Wellesley Hills, MA
- $49,200 - $66,400 a year
- Overtime
- Fair chance
- 1 year
- Communication skills
- AD&D insurance
- Disability insurance
13d
CUSTOMER SERVICE REPRESENTATIVE
City of Worcester —Worcester, MA
- $19.97 - $24.14 an hour
- Overtime
- Bilingual
- Background check
- 18 years or older
Customer Service Representative - Billing
Quest Diagnostics —Marlborough, MA
- $17.20 an hour
- 8 hour shift
- Remote
- 18 years or older
- Spanish
- Computer literacy
- Employee stock purchase plan
- Disability insurance
Quick Apply
Contact Center Representative
BrightonOne —Brighton, MA
- $25.00 - $26.25 an hour
- Full-time
- Spanish
- HIPAA
- High school diploma or GED
Quick Apply
Patient Experience Representative- ORL Call Center
Boston Children's Hospital —Boston, MA
- $19.83 - $29.49 an hour
- Full-time
- Writing skills
- High school diploma or GED
- Entry level
Call Center Agent
Hanscom Federal Credit Union —Littleton, MA
- $22.23 - $27.79 an hour
- Extended hours
- Hybrid work
- Computer literacy
- Basic math
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Patient Service Representative Call Center
Thundermist Health Center —Woonsocket, RI
- Overtime
- High school diploma or GED
- In-person
- Medical terminology
- Paid holidays
- Disability insurance
Quick Apply
5d
Patient Access Rep – Radiology Scheduling – Hybrid. 8:30am-5pm M-F
Beth Israel Lahey Health —Needham, MA
- $20.50 - $27.59 an hour
- Full-time
- Bilingual
- Microsoft Excel
- Microsoft Outlook
9d
Customer Service Representative
Optum —Southborough, MA
- $16 - $29 an hour
- 8 hour shift
- 18 years or older
- Computer literacy
- Medical office experience
- Paid training
10d
Customer Rep Operator Communications Center
Mass General Brigham Incorporated —Boston, MA
- $17.71 - $22.79 an hour
- Full-time
- Windows
- High school diploma or GED
- Typing
- Opportunities for advancement
Quick Apply
11d

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Call Center Service Reps – Hybrid/Remote! Training! Benefits! Career Path! $22/hr

Fallon Health -
Worcester, MA

Apply Now

Job Details

$22 an hour

Benefits

Health insurance
Paid time off
Opportunities for advancement

Qualifications

Microsoft Word
Customer communication
Documentation tools
Typing
Quality data entry
Customer data entry

Full Job Description

Overview:

Fantastic Call Center Opportunities with training, career path advancement, great benefits, paid time off, heath insurance and more..

The REMOTE work model can commence after approximately 8-9 weeks of on-site training in Worcester, MA. Must be able to type 25 WPM net.

Many day shifts are available and are discussed during the interview process.

The Great Opportunity:

It’s an exciting time to join Fallon Health as we experience growth and expansion with new services and products. There are many great opportunities within our organization starting with joining our Member Services team. Member Services offers a very unique opportunity to interact with nearly every facet of the Fallon Health organization including our products, services, functions, and people.

Among the most rewarding and fulfilling parts of working on this team is representing Fallon Health as the face of the organization; the single point of contact for our valued providers and members. Think of yourself as an Fallon brand and membership ambassador. As a representative of Fallon Health, you will be an advocate to members reaching out for support; providing this highly valued service fielding calls and constitutively troubleshooting inquiries, you will be solving their needs and concerns.

In addition to the diverse responsibilities outlined below, a spot on this team also represents one of the best places to grow your career. With demonstrated initiative and strong performance, you will gain exposure across a multitude of functions and endless opportunities for advancement. Member Services has proven to be a launching pad of development that has translated into long term careers with advancement opportunities throughout the company in a number of different key area’s such as; Sales and Marketing, Provider Relations, Care Services, Pharmacy and other functions of the operation.

As a brand champion and valued member ambassador you will get extensive training and support through a skill based progression training program that includes a blended learning curriculum and personalized coaching plan. We are always looking for top talent in these roles so feel free to pass this along to friends, family and colleagues that you think qualify.

Responsibilities:

Position Overview:

The Member Services Representative is accountable for successfully addressing member and provider inquiries received through Fallon Health's 1-800 numbers, as well as providing direction on Plan policies, procedures, and benefits.

Some key responsibilities include:

Ownership for development of knowledge and skills, as training program provides material and framework for success.
Ownership for customer satisfaction. Member Service Representatives are the primary liaison for our members to obtain the information or support they need As such, our representatives are expected to fully understand member/ provider needs, and within corporate/ department policies, take whatever action is necessary to fully satisfy the inquiry.
Clear and concise documentation of call detail for tracking of member/ provider contacts.
Identification and communication of trends that are indicative of enterprise service issues.
Escalation of member/provider concerns and servicing issues.
Appropriate execution of corporate and department policies/ practices.

Qualifications:

High school diploma or GED is preferred but we would consider relevant customer service call center work experience in lieu of this.
Bachelor’s degree or advanced education is also preferred but not required.
2+ years professional work experience preferably in a customer facing inbound call-center setting
The ability to multitask and leverage strong typing skills and a high proficiency with MS Word, MS Excel and system data entry are essential tools for success in this role

About Fallon Health:

Founded in 1977, Fallon Health is a leading health care services organization that supports the diverse and changing needs of those we serve. In addition to offering innovative health insurance solutions and a variety of Medicaid and Medicare products, we excel in creating unique health care programs and services that provide coordinated, integrated care for seniors and individuals with complex health needs. Fallon has consistently ranked among the nation’s top health plans, and is the only health plan in Massachusetts to have been awarded “Excellent” Accreditation by the National Committee for Quality Assurance for its HMO, Medicare Advantage and Medicaid products. For more information, visit www.fallonhealth.org

Fallon Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Pay Range Disclosure:

In accordance with the Massachusetts Wage Transparency Act, the pay rate for this position is $22 per hour, which reflects what we reasonably and in good faith expect to pay at the time of posting.

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Refine Your Search

call center representative jobs in natick ma

Call Center Service Reps – Hybrid/Remote! Training! Benefits! Career Path! $22/hr

Insurance Customer Service Representative (Spanish Speaking)

Sales Representative – Brand Marketing & Customer Acquisition

Inbound Sales & New Customer Representative – Pest & Wildlife Services

Call Center Associate

Customer Engagement Specialist

Customer Service Representative

Call Center Representative

HVAC – Technical Support/Service Representative

Automotive Internet Sales/Business Development Agent (BDC)

Client Services Specialist

CUSTOMER SERVICE REPRESENTATIVE

Customer Service Representative - Billing

Contact Center Representative

Patient Experience Representative- ORL Call Center

Call Center Agent

Patient Service Representative Call Center

Patient Access Rep – Radiology Scheduling – Hybrid. 8:30am-5pm M-F

Customer Service Representative

Customer Rep Operator Communications Center

I want to receive the latest job alert for call center representative in natick ma

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